Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers frequently praised the friendly and attentive service from staff, particularly highlighting individuals like Tysen and Jace.
Food Quality
The food received mixed reviews; while many enjoyed the burgers and sides, there were complaints about cold or improperly prepared items.
Cleanliness
The establishment was noted for its cleanliness, contributing positively to the overall dining experience.
Order Accuracy
Several customers reported issues with order accuracy and food preparation, including missing items and incorrect temperatures.
Wait Times
There were multiple mentions of long wait times for food, especially during busy periods, leading to customer frustration.
JF
Jahdiel Freeland
1 day ago
5.0
Smash burger has some really good food! Great atmosphere, great service, always ready to give you great suggestions that fit your food preferences.
VI
Valeria Ionta
Nov 17, 2025
2.0
So much grease. Got the double classic and I have never had a burger that was so greasy in my life. It fell apart the moment I took a bite and my hands were saturated in grease by the end of it. The taste was okay; didn’t really taste like anything. My girlfriend got the same but with black bean patty and all she could taste was black beans. The lemonade also doesn’t really taste like anything. We won’t be coming back.
CW
Charlette Woelkers
Nov 8, 2025
5.0
Great food and place to meet up with friends!
RL
Rinell Lawrence
Nov 2, 2025
5.0
Service was quick and friendly. Food was hot and delicious! Will be coming back!
FS
Frances Snider
Nov 1, 2025
5.0
We have been here several times and always enjoyed the food and service!
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours for Smashburger in Gainesville?
Smashburger is open Monday to Thursday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 10:30 AM to 9:30 PM.
Does Smashburger in Gainesville offer delivery and takeout options?
Yes, Smashburger offers both delivery and takeout services at this location.
Can I order food ahead of time from Smashburger?
Yes, Smashburger provides an order and pay ahead option for customer convenience.
Does Smashburger serve vegetarian options?
Yes, Smashburger offers vegetarian menu items to cater to different dietary preferences.
Is Smashburger wheelchair accessible?
Yes, the Gainesville Smashburger location has wheelchair accessible entrance, parking, seating, and restroom facilities.
Does Smashburger welcome families and children?
Yes, Smashburger welcomes families and children, and also offers high chairs and a children's menu.
Are there fitness facilities near Smashburger in Gainesville?
Yes, Orangetheory Fitness, a gym and boot camp facility, is located near Smashburger, making it convenient to grab a meal before or after your workout.
What entertainment options are close to Smashburger?
Regal Virginia Gateway cinema is nearby, offering a great option for watching movies before or after dining at Smashburger.
Are there any healthcare or optical services near Smashburger?
Yes, MyEyeDr. and Dr. Peter T Pham & Associates, both optometrists and eyewear retailers, are nearby if you need eye care services around your visit to Smashburger.