Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers frequently praised the friendly and accommodating staff, highlighting specific employees for their exceptional service.
Food Quality
While many reviews praised the food as delicious, there were also complaints about inconsistency, with some customers receiving cold or greasy items.
Atmosphere
The restaurant is noted for its welcoming atmosphere, making it a pleasant place to dine.
Efficiency
Service speed received mixed feedback; some customers experienced quick service, while others noted delays during busy times.
AB
alex berry
1 day ago
4.0
Staff was more busy talking to each other and friends then working on orders. There were people not in uniform or proper food safety attire coming in and out of the kitchen and talking with cooks and other staff distracting them from working on orders. Some were even on their phones in the kitchen just talking while customers were waiting to order and waiting on their orders. Also, there were no to go condiments available
JR
Jeremy Reeve
1 day ago
5.0
Food is great and really nice customer service - very friendly staff.
SS
Sandra
2 days ago
5.0
Fries were so bomb, service was great, Daniel should get a raise.
LS
Leah Sobolewski
Dec 29, 2025
3.0
Do not eat here if you have a gluten allergy, every time I have a reaction for some reason. I get the Udis GF bun and still. I get the smash fries and mushroom burger. Beware. It’s not worth it. Online orders don’t let you type in a notes section for “gluten allergy” either.
CD
Camino Damasco
Dec 22, 2025
5.0
This place is so amazing and all the workers are very kind. I accidentally spilled juice and they didn’t let me clean it cause they are so respectful. These people are so amazing. I would definitely recommend coming here.
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours for Smashburger in Gainesville?
Smashburger is open Monday to Thursday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 10:30 AM to 9:30 PM.
Does Smashburger in Gainesville offer delivery and takeout options?
Yes, Smashburger offers both delivery and takeout services at this location.
Can I order food ahead of time from Smashburger?
Yes, Smashburger provides an order and pay ahead option for customer convenience.
Does Smashburger serve vegetarian options?
Yes, Smashburger offers vegetarian menu items to cater to different dietary preferences.
Is Smashburger wheelchair accessible?
Yes, the Gainesville Smashburger location has wheelchair accessible entrance, parking, seating, and restroom facilities.
Does Smashburger welcome families and children?
Yes, Smashburger welcomes families and children, and also offers high chairs and a children's menu.
Are there fitness facilities near Smashburger in Gainesville?
Yes, Orangetheory Fitness, a gym and boot camp facility, is located near Smashburger, making it convenient to grab a meal before or after your workout.
What entertainment options are close to Smashburger?
Regal Virginia Gateway cinema is nearby, offering a great option for watching movies before or after dining at Smashburger.
Are there any healthcare or optical services near Smashburger?
Yes, MyEyeDr. and Dr. Peter T Pham & Associates, both optometrists and eyewear retailers, are nearby if you need eye care services around your visit to Smashburger.