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Five Guys

4.2
(598 reviews)

Business Details

7321 Atlas Walk Way, Gainesville, VA
20155, United States
(703) 753-1551
https://restaurants.fiveguys.com/7321-atlas-walk-way

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 7321 Atlas Walk Way in Gainesville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
7321 Atlas Walk Way, Gainesville, VA
20155, United States

Hours

Reviews

4.2
598 reviews
5 stars
345
4 stars
135
3 stars
54
2 stars
17
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, although some noted a decline in quality and inconsistency in preparation.

Service Issues

Several reviews highlighted poor customer service experiences, including rude staff and long wait times, which detracted from the overall dining experience.

Pricing Concerns

Many customers expressed that the prices have become too high for the portion sizes and quality, leading to dissatisfaction.

Cleanliness

The restaurant was frequently noted for being clean and well-maintained, contributing positively to the dining experience.
  • RW
    R Wilson
    1 day ago
    4.0
    Five Guys burgers are pretty good. I took advantage of a special they were running for their 40th birthday anniversary, with a BOGO on their burgers. I'll credit their staff with working as hard as they could and everyone was super engaged as the BOGO special had them busier than ever. I like the taste of their burger. The fries are great and they always give you an ample amount of fries. It's just that the price is too high in my opinion for a burger and fries. To each his own.
  • MC
    Mr. Carrington
    Feb 17, 2026
    5.0
    Despite being swamped by BOGO orders today, the food was cooked well, in a reasonable amount of time and the staff was still friendly. They didn't turn off their online ordering like some other stores.
  • CJ
    Chad Joseph
    Jan 17, 2026
    3.0
    Good burger for that type of fast food Great fries
  • JB
    Jay B
    Jan 11, 2026
    4.0
    Love their burgers and fries. Always clean. Friendly staff. Too expensive.
  • RN
    Rebecca Nolasco
    Nov 24, 2025
    1.0
    Terrible experience at Five Guys. I came in with my elderly parents, and the place was loud — music blasting, a child crying — so hearing anything clearly was already difficult. After waiting far longer than normal, I went to the counter only to be told that “my number was called many times” and someone must have taken my order. Then the employee followed up with, “You just need to pay more attention next time.” That is completely unacceptable. I could barely hear the people sitting right next to me, let alone a number being called from across the restaurant. Instead of acknowledging the loud environment or offering a simple apology, they blamed me for not hearing them. To make matters worse, they had to remake my entire order because someone else took it — and somehow that was still my fault, according to them. This was extremely disappointing, especially while dining with elderly parents. Five Guys needs to take responsibility and improve their customer service immediately.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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