Dunkin'

3.8
256 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gainesville, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7901 Stonewall Shops Sq, Gainesville, VA
20155, United States

Hours

Reviews

3.8
256 reviews
5 stars
122
4 stars
53
3 stars
24
2 stars
17
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly and efficient staff while others experienced slow service and incorrect orders.

Food Quality

Feedback on food quality was mixed; some enjoyed fresh donuts and good coffee, while others complained about stale items and incorrect orders.

Cleanliness

The location was noted for its cleanliness, which several customers appreciated.

Staff Attitude

While many reviews highlighted friendly and helpful staff, there were also mentions of poor customer service and unprofessional behavior from some employees.
  • JM
    Jenna McDonald
    1 day ago
    5.0
    This is the best dunkin ive ever been to! I stoped in today around 10 for a bacon jam sandwich and iced coffee. Perfect amount of cream and sugar.
  • KB
    Keri Bell
    Jan 1, 2026
    1.0
    Visited expecting a standard experience. I ordered a large decaf coffee and was told it likely wouldn’t be hot because it had been sitting for a while. No alternative or solution was offered (such as brewing fresh coffee or reheating), which made the interaction awkward and confusing. I ended up leaving without ordering. Hoping this is something that can be improved, as hot coffee feels like a basic expectation at Dunkin.
  • AP
    Anne Pago
    Dec 6, 2025
    5.0
    Both of the young man ladies we're very helpful
  • AA
    AJ
    Oct 29, 2025
    1.0
    Watched the gentleman working the food, pull a phone out of his pocket, drop it on the floor, pick it up, and continue talking in the phone making food by hand. Alerted the lady behind the counter who was kind enough to make my food again but did not tell the gentleman and he continued making other customers food. Disgusting! Occurred on 10/29/25 around 1245pm
  • SS
    Scott Simmons
    Oct 17, 2025
    1.0
    I have driven by maybe 100 times from other shopping over the years. Today I remembered it was there leaving Wegmans and pulled up front thinking great 1 person will be fast since on a quick errand run. Biggest mistake I made today. Business spotless so apparently there is management but zero training or observations to teach them how to be efficient. There apparently was a concern of billing on the customer that was there. Both employees passing phone back and forth but took my order. Started my order then just continued their struggles. I even tried to get their attention and purposely ignored me. Then when finally the youn lady who took my order and started mixing it asked if I was waiting on something......I pointed out to her the glass of ice with 2 pumps of caramel in it. Wow. 2 customers 2 employees and a cold brew was all I wanted. I will never go back.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Gainesville, VA?

Dunkin' in Gainesville, VA is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' in Gainesville offers both delivery and curbside pickup services for your convenience.