Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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came in on a quiet Sunday evening (Easter) and had placed a mobile order with a customized item while on the way there. almost immediately got a notification that my order was ready already, but it wasn't when I got there, and not one of the several people I saw acknowledged me as I approached and stood by the counter. not a great start. waited a bit and they did get me my food after a bit, but when I got to the car it was missing all the standard toppings/ingredients, and just has the two things I had customized, which is the wrong way to do it, and I wasn't very happy about this most basic thing, the accuracy of a one-item order. went back in to try to grab some ketchup or something for it, and mentioned to the drive through runner (who was coming back inside) that my order was wrong, but that I didn't need anyone to fix it, I just wanted to let someone know (like as a teachable training thing, because hey we all make mistakes).
we ended up eating in the car, and then a younger woman came out, said her employee told her about the mess up, kindly apologized sincerely, and offered to remake it. I declined as I told her I had already eaten most of the burger (and had told the runner I didn't need it to be fixed), but she pressed a little more so I said okay, and thanked her for offering to fix it. when she came back with the remade burger, she warmly apologized again, and I thanked her for her very kind service. so, overall a bit of a mixed bag on service, but food was fresh, and I'm very happy (and surprised!) that this manager/supervisor young woman took the time to try to follow up and care of things the right way. Hopefully she can get the rest of her employees trained up to offer the same kind of stellar service!
SS
Sissy
Apr 5, 2026
1.0
Slow
EE
Ers97
Apr 3, 2026
1.0
Ordered a large fry and received a medium fry. For the prices McDonalds charges this is inexcusable. Will not return to any McDonald’s in the future.
MR
Marlyn Rivera
Feb 15, 2026
1.0
You could be the only car in the drive thru and still get parked to wait for food. The slowest and inefficient McDonald’s especially for it being off the highway.
SS
Spirit Guide (Spiritguide)
Feb 12, 2026
1.0
Managers service was excellent but his staff need to be replaced or learn customer service again
What are the regular operating hours for McDonald's at 2300 Plank Rd in Fredericksburg?
McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Can I get delivery from McDonald's in Fredericksburg, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM.
What ordering options are available at this McDonald's?
You can order via the McDonald's App on iOS or Android, order online through their website, or use mobile ordering with curbside pickup and no-contact delivery options.
What payment methods does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does the McDonald's at 2300 Plank Rd offer WiFi and other guest services?
Yes, the location offers WiFi, drive-thru, gift cards, mobile offers, and mobile ordering services.
Are there any notable nearby restaurants customers can visit before or after McDonald's?
Yes, nearby restaurants include Baskin-Robbins, KFC, Dunkin', and El Rey Mexican Bar & Restaurant, offering a variety of ice cream, chicken, donuts, and Mexican cuisine options.
What nearby services might be helpful for visitors to McDonald's at this location?
Nearby services include Jenny Craig Weight Loss Center for health, Western Union for money transfer, and The UPS Store for mailing and printing needs.
Where can McDonald's customers find nearby fuel or convenience stores?
Close options include Shell gas station, Royal Farms convenience store and gas station, and Ramdevji Inc Shell gas station for fuel and convenience needs.
How can customers stay engaged with McDonald's specials and rewards at this location?
Customers can join MyMcDonald's Rewards to earn points for free food and check mobile offers via the McDonald's App and official website.
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