Wingstop

3.4
349 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Fredericksburg Plank Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
5635 Plank Rd, Fredericksburg, VA
22407, United States

Hours

Reviews

3.4
349 reviews
5 stars
142
4 stars
54
3 stars
36
2 stars
28
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, long wait times, and incorrect orders, leading to a negative perception of customer service.

Food Quality

The quality of food was inconsistent, with complaints about overcooked, cold, or improperly seasoned items, although some customers praised specific flavors.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and poor kitchen hygiene.

Mixed Experiences

While some customers had positive experiences with food and service, many others reported significant issues, indicating a lack of consistency in performance.
  • RA
    Randall Adams
    Dec 27, 2025
    1.0
    Ordered food to go. Got there and fountain drinks didn’t work and had already paid online. Didn’t take money off my combos so I paid for three drinks I didn’t get. The lady at the counter was rude. Got my food and got home. Ordered three combos and only got two fries. Also no pickles or anything on chicken sandwiches. Will never order from this wingstop again. I pay good money for stuff and receive extremely less than what I paid for. Terrible service, terrible customer service, food was okay with what we actually received.
  • KG
    Katelyn Gardner
    Dec 26, 2025
    3.0
    We ordered carryout from Wingstop a few weeks ago and everything was excellent. Ordered again this evening and it’s like we went to a completely different restaurant— everything was cold (not even slightly warm), overcooked (burnt fries and VERY tough chicken), and we were missing part of our order. Very disappointing. Only giving 3 stars because our first trip was great. If this review was solely based on tonight, it would be a 1. We won’t be returning because our entire order was a waste of money.
  • MW
    Mark Williams
    Dec 20, 2025
    5.0
    Delicious wing stol between holiday shopping. Bus location but wait was short and food was great.
  • CA
    Christal Allen
    Dec 8, 2025
    5.0
    First time ever in a Wing Stop. Came to the Fredericksburg, Va location on 12/08/2025. Beatriz was behind the counter to greet me. She was amazing. My first time in and she was patient and helped explain the menu. She knew her stuff! Fredericksburg needs more servers like her in our restaurants! The restaurant was very clean and the kitchen was open so you could see the cooks while they prepared the food. All super busy and professional! I will be back!
  • EL
    Emeli Lopez
    Dec 3, 2025
    4.0
    Amazing service and food would come back again to dine in. I ordered take out and it was absolutely delicious unfortunately an item was forgotten in my to go order but that's okay I was refunded for it. I went around 7:20pm and the workers there were great 👍

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.