When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Fredericksburg Plank Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported rude and unhelpful staff, long wait times, and incorrect orders, leading to a negative perception of customer service.
Food Quality
The quality of food was inconsistent, with complaints about overcooked, cold, or improperly seasoned items, although some customers praised specific flavors.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and poor kitchen hygiene.
Mixed Experiences
While some customers had positive experiences with food and service, many others reported significant issues, indicating a lack of consistency in performance.
RA
Randall Adams
Dec 27, 2025
1.0
Ordered food to go. Got there and fountain drinks didn’t work and had already paid online. Didn’t take money off my combos so I paid for three drinks I didn’t get. The lady at the counter was rude. Got my food and got home. Ordered three combos and only got two fries. Also no pickles or anything on chicken sandwiches. Will never order from this wingstop again. I pay good money for stuff and receive extremely less than what I paid for. Terrible service, terrible customer service, food was okay with what we actually received.
KG
Katelyn Gardner
Dec 26, 2025
3.0
We ordered carryout from Wingstop a few weeks ago and everything was excellent. Ordered again this evening and it’s like we went to a completely different restaurant— everything was cold (not even slightly warm), overcooked (burnt fries and VERY tough chicken), and we were missing part of our order. Very disappointing. Only giving 3 stars because our first trip was great. If this review was solely based on tonight, it would be a 1. We won’t be returning because our entire order was a waste of money.
MW
Mark Williams
Dec 20, 2025
5.0
Delicious wing stol between holiday shopping. Bus location but wait was short and food was great.
CA
Christal Allen
Dec 8, 2025
5.0
First time ever in a Wing Stop. Came to the Fredericksburg, Va location on 12/08/2025. Beatriz was behind the counter to greet me. She was amazing. My first time in and she was patient and helped explain the menu. She knew her stuff! Fredericksburg needs more servers like her in our restaurants! The restaurant was very clean and the kitchen was open so you could see the cooks while they prepared the food. All super busy and professional! I will be back!
EL
Emeli Lopez
Dec 3, 2025
4.0
Amazing service and food would come back again to dine in. I ordered take out and it was absolutely delicious unfortunately an item was forgotten in my to go order but that's okay I was refunded for it.
I went around 7:20pm and the workers there were great 👍
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings can I order at Wingstop Fredericksburg Plank Rd?
You can order classic or boneless wings, as well as tenders, with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Fredericksburg Plank Rd?
Wingstop is open daily from 10:30 AM to 1:00 AM for pickup, delivery, and takeout.
Does Wingstop Fredericksburg Plank Rd offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, same day delivery, and no-contact delivery services.
Is there a drive-through option available at Wingstop Fredericksburg Plank Rd?
No, the drive-through service is not available at this location.
How can I order from Wingstop Fredericksburg Plank Rd online?
You can order online for pickup or delivery through their website or via their app available on the Apple App Store and Google Play Store.
What payment options are accepted at Wingstop Fredericksburg Plank Rd?
They accept American Express, Discover, Mastercard, and Visa credit cards.
What is the address and contact number for Wingstop Fredericksburg Plank Rd?
The location is at 5635 Plank Rd, Fredericksburg, VA 22407. You can contact them at +1 540-412-5652.
Are there other dining options near Wingstop Fredericksburg Plank Rd?
Yes, nearby dining options include Jersey Mike's Subs, Burger King, McDonald's, Chipotle Mexican Grill, McAlister's Deli, and Tropical Smoothie Cafe, providing a variety of fast food and restaurant choices.
What nearby stores can I visit for electronics and mobile phone needs?
Close to Wingstop are Russell Cellular, Verizon, and AT&T Store, which offer mobile phones and telecommunications services.
Are there any nearby financial or banking services near Wingstop Fredericksburg Plank Rd?
Yes, you can find Navy Federal Credit Union, Capital One Bank, and Wells Fargo Bank nearby for your banking needs.