At Wendy’s in Fredericksburg, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Fredericksburg, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported slow service and long wait times, particularly in the drive-thru.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Food Quality
Mixed reviews on food quality; some customers enjoyed their meals while others received cold or poorly prepared food.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty floors and unsanitary conditions.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
DW
Day Walker
1 day ago
5.0
Very clean, easy parking,I grabbed the $5 biggie bag. Fresh,hot delicious.
VV
Viral Vidz
Nov 14, 2025
1.0
They said there machine was down cash only, I had enough thankfully for the food, asked for 1 ranch and lady wanted $.50 more, great customer service, def never coming back
AM
Ashley Moubray
Nov 7, 2025
3.0
Always check your order as we are always missing stuff drive thru customer service is very bad unfriendly do not recommend
RB
Rodney Blake
Sep 28, 2025
1.0
Horrible service it was very slow. All my food was cold and it was nothing that I ordered.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fredericksburg, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fredericksburg, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (540) 388-2928.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Plank Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Fredericksburg, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru at 5801 Plank Road, Fredericksburg?
The drive-thru at Wendy's 5801 Plank Road location is open Monday to Thursday and Sunday from 6:30 AM to midnight, and Friday to Saturday from 6:30 AM to 1:00 AM.
Does the Wendy's at Fredericksburg serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order delivery or takeout from Wendy's in Fredericksburg?
Yes, Wendy's offers delivery and takeout services. You can order through their app or via order.wendys.com by selecting this location.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, cash, Discover, Mastercard, and Visa as payment methods.
How can I contact the Wendy's at 5801 Plank Road for questions or feedback?
You can call the location directly at (540) 388-2928 or reach out to Wendy's Customer Care through their website or by calling 888-624-8140.
Are there any nearby car wash services close to Wendy's?
Yes, nearby car wash options include Primo Car Wash and Rob's Car Wash, both convenient if you want to clean your car before or after dining at Wendy's.
What banking facilities are available near Wendy's on Plank Road?
Nearby banking facilities include Navy Federal Credit Union and Capital One Bank, useful if you need banking services during your visit.
Are there any coffee shops near the Wendy's location?
Yes, Starbucks is located nearby and is a good stop for coffee either before or after your Wendy's meal.
Does this Wendy's location offer any nutritional or allergen information?
Yes, nutritional and allergen information is available on Wendy's website, mobile app, and in the restaurant upon request.
Where can I find Wendy's gift cards at this location?
Wendy's gift cards are sold in-restaurant and online through their gift card portal for individual or bulk orders.