At Wendy’s in Fredericksburg, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Fredericksburg, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported consistently slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Cleanliness
Feedback indicated a lack of cleanliness in the restaurant, with dirty floors and unsanitary conditions being a recurring theme.
Customer Service
While some customers praised the friendliness of the staff, many others experienced rude service and unprofessional behavior from employees.
Food Quality
The quality of food varied significantly, with some customers enjoying their meals while others reported cold, poorly prepared, or incorrect items.
TT
Tahliyah
Jan 6, 2026
1.0
Go to the other Wendy's. This staff can't be bothered to simply take and provide an order. They rush you as you're ordering, upgrade sizing when not asked to, dont provide totals or receipts without asking, and are simply unpleasant. After receiving sub par service, you'll be served cold food.
DD
Darwin Diaz
Dec 16, 2025
1.0
Slowest service 25 minutes in a 3 car line
MB
mary blankenbaker
Dec 16, 2025
5.0
Polite,friendly and thoughtful.
VM
VIRGINIA MINOR
Dec 6, 2025
1.0
Went through drive thru, waited over 15min. Order charge correctly. Got home notice salad wasn't full in container. Call back to store l, Mgr ( Rebecca),stated out of lettuce and when I stated I should had been inform of that. Then she said we are required to make them smaller portions now. Just bought the same salad on 12/1/25 and it wasn't like this one. No more of my money be spent on a salad there again.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-thru at 5801 Plank Road, Fredericksburg?
The drive-thru at Wendy's 5801 Plank Road location is open Monday to Thursday and Sunday from 6:30 AM to midnight, and Friday to Saturday from 6:30 AM to 1:00 AM.
Does the Wendy's at Fredericksburg serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order delivery or takeout from Wendy's in Fredericksburg?
Yes, Wendy's offers delivery and takeout services. You can order through their app or via order.wendys.com by selecting this location.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, cash, Discover, Mastercard, and Visa as payment methods.
How can I contact the Wendy's at 5801 Plank Road for questions or feedback?
You can call the location directly at (540) 388-2928 or reach out to Wendy's Customer Care through their website or by calling 888-624-8140.
Are there any nearby car wash services close to Wendy's?
Yes, nearby car wash options include Primo Car Wash and Rob's Car Wash, both convenient if you want to clean your car before or after dining at Wendy's.
What banking facilities are available near Wendy's on Plank Road?
Nearby banking facilities include Navy Federal Credit Union and Capital One Bank, useful if you need banking services during your visit.
Are there any coffee shops near the Wendy's location?
Yes, Starbucks is located nearby and is a good stop for coffee either before or after your Wendy's meal.
Does this Wendy's location offer any nutritional or allergen information?
Yes, nutritional and allergen information is available on Wendy's website, mobile app, and in the restaurant upon request.
Where can I find Wendy's gift cards at this location?
Wendy's gift cards are sold in-restaurant and online through their gift card portal for individual or bulk orders.