Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Tropical Smoothie Cafe
15 South Gateway Drive, Fredericksburg, VA
22406, United States
Hours
Reviews
3.3
239 reviews
5 stars
98
4 stars
32
3 stars
24
2 stars
21
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of employees ignoring or dismissing customers.
Food Quality
Numerous reviews highlighted inconsistent food quality, with complaints about watered-down smoothies, incorrect orders, and poorly prepared food items.
Cleanliness
Several customers noted issues with cleanliness, including dirty bathrooms and unkempt areas, which contributed to a negative dining experience.
Management Issues
There were multiple mentions of poor management practices, including understaffing, lack of training, and failure to address customer complaints effectively.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and noted that certain smoothies and food items were enjoyable.
- BSBryanna Perkins (SimplyxoBri)Oct 23, 20251.0I ordered curbside. I felt like the serving was extremely tiny. I asked if they could bring out another serving, because it wasn’t the proper serving. When she came to the car (the black girl with the braces), she didn’t even acknowledge me. She had an attitude. She brushed me off when I tried to show her what I meant. This was very rude. Seems like people don’t have any manners these days!
- TCTamisha CrewsJun 26, 20251.0I’m honestly really disappointed with the consistent lack of quality at this location. My wraps are always soggy, sloppily put together, and falling apart before I even take a bite. On top of that, my smoothies taste like nothing but ice… completely lacking in flavor and far from the standard I’ve come to expect from Tropical Smoothie. This location is less than five minutes from my house, yet I’m seriously considering driving all the way to the Central Park location just to get food that’s properly prepared. That says a lot. To the manager: Are you aware of these issues? And if so, do you just not care? It feels like either the staff is not being trained properly or quality control is being completely ignored. At this point, I have to wonder if you’re still making a profit and have just chosen not to fix anything. I need answers, because it’s unacceptable for a national chain to deliver this level of inconsistency … Please do better.
- JCJohn ChittumDec 11, 20211.0Just ordered from this location and got chunks of ice in my smoothie. This location has consistently made subpar food and smoothies and this was my last visit. UPDATE: The owner of this location got caught by the health department putting in his own supplements and not those approved by tropical smoothie. Just do a search online for fredericksburg va health code violations and this location is listed there with this violation.
- KSk SAug 15, 20151.0Dont open on time which reflects poor management..........
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What types of meals does Tropical Smoothie Cafe serve?
Tropical Smoothie Cafe serves breakfast, lunch, brunch, dinner, and late night meals.
What are the regular dine-in hours at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in Monday to Thursday from 7 AM to 9 PM, Friday 7 AM to 10 PM, Saturday 8 AM to 10 PM, and Sunday 9 AM to 9 PM.
Does Tropical Smoothie Cafe offer delivery service?
Yes, delivery service is available Monday to Thursday from 7:30 AM to 8:45 PM, Friday 7:30 AM to 9:45 PM, Saturday 8:30 AM to 9:45 PM, and Sunday 9:30 AM to 8:45 PM.
What types of pickup services does Tropical Smoothie Cafe provide?
Tropical Smoothie Cafe offers in-store pickup and curbside pickup services.
Which payment options are accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
Is there an app to order from Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie app available on both Apple App Store and Google Play Store.
What are some nearby places I can visit before or after dining at Tropical Smoothie Cafe?
Nearby places include Hair Cuttery for hair styling, Crystal Nails for beauty treatments, and Verizon Authorized Retailers for mobile phone needs.
Are there convenient food and beverage options near Tropical Smoothie Cafe?
Yes, nearby you can find Subway, Panera Bread, Freddy's Frozen Custard & Steakburgers, Wingstop, and Baskin-Robbins for a variety of dining options.
What nearby accommodations are available close to Tropical Smoothie Cafe?
Nearby hotels include Holiday Inn Hotel Fredericksburg-North, Holiday Inn Express & Suites Fredericksburg, Clarion Inn, and Clarion Inn Fredericksburg North.