Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Feedback on customer service is mixed; some employees are praised for their friendliness and professionalism, while others are criticized for rudeness and lack of attention.
Food Quality
Many customers reported inconsistent food quality, with issues such as soggy wraps, watered-down smoothies, and incorrect orders being common complaints.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty bathrooms and unkempt areas, which detracted from the overall experience.
Operational Issues
Customers frequently noted problems with order accuracy, long wait times, and staff being unprepared or inattentive, leading to frustration.
GT
Glenn Torres
Dec 1, 2025
5.0
12/01/2025 at approximately 1830 hours
I’m including the date and time so the owners can identify who was working the cash register. I presume the lady who assisted me was the manager, as the younger employee was on lunch break.
I’ve been to this location many times, but today stood out. The woman at the register greeted us with a warm smile and carried herself with exceptional professionalism. I ordered food for my son, and she even laughed at a few of my jokes—something I always appreciate. During my military service, I learned the importance of connecting with the people who prepare your food. When they are kind and respectful, you know your meal is being made with care.
I was truly impressed by her demeanor. She quickly applied my military discount when I asked and mentioned that the owner is also a veteran, which now makes complete sense. This young lady represents the owners’ values perfectly.
Because of the service I received today, I will be coming back more often to support this veteran-owned business. A simple smile and positive attitude made a big difference. Honestly, this employee deserves a promotion—she has a bright future ahead of her.
God bless.
BS
Bryanna Perkins (SimplyxoBri)
Oct 23, 2025
1.0
I ordered curbside. I felt like the serving was extremely tiny. I asked if they could bring out another serving, because it wasn’t the proper serving. When she came to the car (the black girl with the braces), she didn’t even acknowledge me. She had an attitude. She brushed me off when I tried to show her what I meant. This was very rude. Seems like people don’t have any manners these days!
KG
Keely Green
Jan 14, 2022
2.0
very sketchy area I saw guys doing drugs in the parking lot and a home less lady asked me for money to “stay at a hotel ”
I do not recommend. The smoothies overall were good and good service
FV
Fred Vitaly
Jul 3, 2020
2.0
Noone had a mask over their mouth and nose. One has hers under her chin. Maybe she knows something we don't know...Covid spreads through your neck.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What types of meals does Tropical Smoothie Cafe serve?
Tropical Smoothie Cafe serves breakfast, lunch, brunch, dinner, and late night meals.
What are the regular dine-in hours at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in Monday to Thursday from 7 AM to 9 PM, Friday 7 AM to 10 PM, Saturday 8 AM to 10 PM, and Sunday 9 AM to 9 PM.
Does Tropical Smoothie Cafe offer delivery service?
Yes, delivery service is available Monday to Thursday from 7:30 AM to 8:45 PM, Friday 7:30 AM to 9:45 PM, Saturday 8:30 AM to 9:45 PM, and Sunday 9:30 AM to 8:45 PM.
What types of pickup services does Tropical Smoothie Cafe provide?
Tropical Smoothie Cafe offers in-store pickup and curbside pickup services.
Which payment options are accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
Is there an app to order from Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie app available on both Apple App Store and Google Play Store.
What are some nearby places I can visit before or after dining at Tropical Smoothie Cafe?
Nearby places include Hair Cuttery for hair styling, Crystal Nails for beauty treatments, and Verizon Authorized Retailers for mobile phone needs.
Are there convenient food and beverage options near Tropical Smoothie Cafe?
Yes, nearby you can find Subway, Panera Bread, Freddy's Frozen Custard & Steakburgers, Wingstop, and Baskin-Robbins for a variety of dining options.
What nearby accommodations are available close to Tropical Smoothie Cafe?
Nearby hotels include Holiday Inn Hotel Fredericksburg-North, Holiday Inn Express & Suites Fredericksburg, Clarion Inn, and Clarion Inn Fredericksburg North.