Tropical Smoothie Cafe

3.3
241 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
15 South Gateway Drive, Fredericksburg, VA
22406, United States

Hours

Reviews

3.3
241 reviews
5 stars
100
4 stars
32
3 stars
24
2 stars
21
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for their friendliness and professionalism, while others are criticized for rudeness and lack of attention.

Food Quality

Many customers reported inconsistent food quality, with issues such as soggy wraps, watered-down smoothies, and incorrect orders being common complaints.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty bathrooms and unkempt areas, which detracted from the overall experience.

Operational Issues

Customers frequently noted problems with order accuracy, long wait times, and staff being unprepared or inattentive, leading to frustration.
  • GT
    Glenn Torres
    Dec 1, 2025
    5.0
    12/01/2025 at approximately 1830 hours I’m including the date and time so the owners can identify who was working the cash register. I presume the lady who assisted me was the manager, as the younger employee was on lunch break. I’ve been to this location many times, but today stood out. The woman at the register greeted us with a warm smile and carried herself with exceptional professionalism. I ordered food for my son, and she even laughed at a few of my jokes—something I always appreciate. During my military service, I learned the importance of connecting with the people who prepare your food. When they are kind and respectful, you know your meal is being made with care. I was truly impressed by her demeanor. She quickly applied my military discount when I asked and mentioned that the owner is also a veteran, which now makes complete sense. This young lady represents the owners’ values perfectly. Because of the service I received today, I will be coming back more often to support this veteran-owned business. A simple smile and positive attitude made a big difference. Honestly, this employee deserves a promotion—she has a bright future ahead of her. God bless.
  • BS
    Bryanna Perkins (SimplyxoBri)
    Oct 23, 2025
    1.0
    I ordered curbside. I felt like the serving was extremely tiny. I asked if they could bring out another serving, because it wasn’t the proper serving. When she came to the car (the black girl with the braces), she didn’t even acknowledge me. She had an attitude. She brushed me off when I tried to show her what I meant. This was very rude. Seems like people don’t have any manners these days!
  • KG
    Keely Green
    Jan 14, 2022
    2.0
    very sketchy area I saw guys doing drugs in the parking lot and a home less lady asked me for money to “stay at a hotel ” I do not recommend. The smoothies overall were good and good service
  • FV
    Fred Vitaly
    Jul 3, 2020
    2.0
    Noone had a mask over their mouth and nose. One has hers under her chin. Maybe she knows something we don't know...Covid spreads through your neck.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What types of meals does Tropical Smoothie Cafe serve?

Tropical Smoothie Cafe serves breakfast, lunch, brunch, dinner, and late night meals.