Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Fredericksburg, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 240 Mcwhirt Loop for the ultimate SONIC experience!
Multiple customers reported issues with incorrect orders, including missing items and wrong food being served.
Service Quality
There were numerous complaints about rude staff and poor customer service experiences, with some employees being described as disrespectful.
Food Quality
Several reviews mentioned that the food quality has declined, with complaints about cold or old food, and some items being poorly prepared.
Wait Times
Customers frequently noted long wait times for service, both in the drive-thru and for food delivery.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, highlighting specific items like slushes and burgers.
KH
Kayla Howard
Feb 13, 2026
1.0
I ordered:
• #8 Large Chicken Bites combo with large tots and a cherry slush
• 1 Sonic cheeseburger combo with everything on it and a cola
• 1 Sonic cheeseburger (no onion, no lettuce) with a blue raspberry slush
I paid, pulled up, and everything appeared correct at the window. When I received the bag, there was only ONE cheeseburger in it and the large chicken bites meal didn’t even have the tots included.
One of the burgers I paid for was completely missing.
When I brought this to their attention, I was told I would have to pay additional money for the burger — the same burger that was never put in the bag in the first place. That is unacceptable. I already paid for it.
Because of their mistake, my husband didn’t get his tots that were supposed to come with his large combo, and I had to give him some of mine. That shouldn’t happen when you’re paying over $30 for fast food.
Mistakes happen — but trying to charge a customer again for food you failed to provide is not okay. Very disappointed with how this was handled.
JW
Jacob Washington
Jan 28, 2026
1.0
Today I went to pick up my wife’s drink orders. A strawberry sprite and 2 strawberry slushes with nerds. The two slushes were literally made incorrect, it looked like they stuffed a bunch of shaved ice into the cups and just squirted a few spots of strawberry. Slush was 95% shaved ice and they just put the nerds in the middle of all the shaved ice. Like a horrible snow cone with a drip of flavoring. Thankfully, the cups are clear. I was in absolute disbelief that they would even hand that to me, knowing it was horribly wrong. I asked for a refund for the two slushes and explained why I was disappointed to the employee especially the simple fact that they probably knew it’s not how it’s normally made and still decided to send it out. I doubt they were surprised I had came back to the drive-thru window.. The strawberry sprite seemed fine so I was going to keep it but they said in order to refund the two drinks that they need them all back… so I gave it back. I’m just overall disappointed with the sonic crew today. Waste of my time.
DT
Daniel Thompson
Jan 20, 2026
1.0
Nothing like ordering a number 3 no mayo and getting a number 3 with only mayo
PD
Peri Duncan
Jan 5, 2026
3.0
My main issue with Sonic is the same with multiple Drive-Thrus: complicated and/or large menu with no pre-menu to choose food from before getting to
You’re at the order speaker and asked what you want before you have had a chance to decide it.
Next, are there desserts other than ice cream? Can’t tell on the menu, and the fudge and cinnamon bites that were my entire reason for going here are no longer offered.
Sonic used to be a go-to for me; now it’s a last resort.
EG
Eliz Green
Nov 18, 2025
5.0
A Favorite Stop with large variety of menu items and drinks too. Friendly Staff and Convenient Location :) Download the Sonic App for specials and rewards!