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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Fredericksburg, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5817 Plank Road for the ultimate SONIC experience!
Customers noted a decline in food quality, with reports of cold, stale, or improperly prepared items.
Service Issues
Many reviews highlighted long wait times, incorrect orders, and poor customer service experiences.
Positive Staff Interactions
Despite service issues, some customers praised specific staff members for their friendliness and helpfulness.
Cleanliness Concerns
Several customers mentioned that the parking lot and overall cleanliness of the location were lacking.
Mobile Ordering Problems
Multiple customers experienced issues with the mobile ordering system, leading to delays and incorrect orders.
TT
Tristan
3 days ago
1.0
Did someone sit on my sandwich before giving it to me, cause this was flat, when I had more items on the burger to, but there’s basically nothing on it.
AW
Ashley Williams
Feb 6, 2026
5.0
Good food. Friendly service
JP
Jonathan Purdy
Jan 24, 2026
3.0
The food used to be so much better. I don't blame the place, more the company as a whole for supplying cheaper products in the chase for more money.
JT
John Tovar
Jan 13, 2026
4.0
An excellent fast food alternative to McDs and its clones! Good food at reasonable prices.
KH
Kendra Hull
Dec 9, 2025
1.0
I placed a mobile order today at 9:43 am while I was parked in a carhop space and immediately checked in with my stall number. I saw my name pop up on the screen. At 9:55 am I pressed the button at the carhop to say I haven’t received my order. Before I could speak the lady answering immediately said “Your recharger will be right out.” I waited five more minutes before going through the drive thru to get my drink. The lady at the drive thru claimed it showed I never checked into my spot. I left Sonic at 10:10 am. It took 27 minutes to get my drink when they weren’t busy at all. It was ridiculous I had to wait that long for my drink and it tasted watered down, I assume from the long wait. Terrible service!