Pizza Hut

4.0
314 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 4701 Plank Rd. in Fredericksburg, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
4701 Plank Rd., Fredericksburg, VA
22407, United States

Hours

Reviews

4.0
314 reviews
5 stars
176
4 stars
50
3 stars
35
2 stars
16
1 star
37

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Customers frequently reported problems with delivery, including wrong orders, cold food, and poor communication from drivers.

Food Quality

There were mixed reviews on food quality, with some praising hot and fresh pizzas while others complained about overcooked or poorly made items.

Customer Service

Customer service experiences varied, with some praising friendly staff and effective problem resolution, while others reported unhelpful or rude interactions.

Order Accuracy

Several customers noted issues with order accuracy, receiving incorrect items or missing toppings.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes and ingredient quality.
  • DS
    David and Kerry Smith
    Nov 15, 2025
    5.0
    Delicious pan pizza and best staff I've ever encountered at a Pizza Hut. Monty and the others on a busy Friday night were so friendly and helpful. Definitely recommend!
  • JJ
    Jonathan
    Oct 30, 2025
    2.0
    The cashier was cussing he got mad when I asked what he said he said hand tossed and it was waiting for him when I arrived and he took a while to come
  • CA
    Collette Aubry
    Oct 30, 2025
    1.0
    Ordered pizza from here before and never had a problem until earlier this month. Made my son and I sick for a week, after filling out a survey I got asked a bunch of questions by a manager, to only get this response, “Thanks for the information. I needed it to ensure we check all product associated with it for shelf life and expiration. We did not have any other customers call and issue a concern with any issues causing illness or distress. What can I do for you?” I just asked for a refund, because we had to throw the pizza away and never heard back and never was refunded. No I’m sorry or attempt to offer anything. All it takes is one employee not to wash their hands and prepare your food to cause illness, but apparently that’s not taken seriously at this location.
  • MM
    MrHulk333
    Oct 29, 2025
    4.0
    I don't really know what happened to Pizza Hut but there pizza is not that good especially for the price there selling it for perfer Papa John's or little Ceasars
  • JF
    Joe Feliciano
    Sep 9, 2025
    1.0
    Don’t use this store. I’ve been ordering from this location since it was built, and for years I never had an issue. Ever since they switched to using Uber Eats for delivery, the quality has gone downhill—cold, soggy pizzas that take forever to arrive. But that’s not the main reason for this review. About six or seven weeks ago, I placed a delivery order and paid online. When the driver arrived, he insisted I had to pay again. Even after I told him it was already paid—and even after the store confirmed it on the phone—he refused to leave the pizza unless I gave him more money. After 15–20 minutes of back and forth, I finally told him to leave. I drove to the store myself, and the manager apologized, made me a new pizza, and promised me a credit for the inconvenience (since I had paid a delivery fee but had to pick it up anyway). Here’s the problem: when I went to use that credit today, suddenly nobody remembered anything, nothing was in my account, and I was basically told “too bad.” After being a loyal customer for over 15 years, that was the last straw. My recommendation: If you still use this store, do pickup only—don’t trust their delivery. And if they ever offer you a “credit,” don’t take it. Make them refund you outright, because you’ll never see that credit. I for one will never use this store again!

Frequently Asked Questions About Pizza Hut

What is the address and location of this Pizza Hut?

Pizza Hut is located at 4701 Plank Rd. #103, Fredericksburg City, Fredericksburg, VA 22407, USA.

What are the operating hours for Pizza Hut at 4701 Plank Rd.?

Pizza Hut operates from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.