Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Many reviews highlighted unsanitary conditions, particularly in the bathrooms and dining areas, with reports of bugs and dirty tables.
Food Quality
While some customers enjoyed the food, there were multiple complaints about incorrect orders, food being cold or overcooked, and items missing from orders.
Drive-Thru Efficiency
The drive-thru was noted for being fast and efficient by several customers, although some experienced long waits.
Staff Friendliness
Customer experiences with staff varied, with some praising friendly service while others reported rudeness and lack of professionalism.
AR
Anina Ruff
Nov 16, 2025
1.0
Did not have what I wanted and drive thru line was insane
NF
nick fragosso
Nov 11, 2025
5.0
Good food
KZ
Katie Z
Oct 30, 2025
5.0
Stopped in the drive-thru and ordered a hangover breakfast. The drive-thru line was super fast and the employees were extremely courteous. Got our sandwiches quickly and got out. Thank you!
DW
Dan West
Oct 23, 2025
1.0
I was at Walmart and placed a mobile order. I get to the McDonald within 5 min and when I get to the window they said my order was canceled by the customer. I never cancelled the order my phone shows my order is still active. Then they wanted me to pay for my food again. This store is stealing customers money. This is sick beyond words the manager barely speaks English and says this happens all the time. I’m hungry and I’m traveling I live in a whole other state what if that’s all the money I had to eat with for the rest of the evening. This is on pathetic McDonald! I do not have notifications of any refund! The store printed out some receipt stating I will get a refund. I’m so angry I could cry.
KG
khloe gillespie
Sep 24, 2025
1.0
Food was good as always but their bathroom was ATROCIOUS!!! i’ve never gone into a bathroom that had bugs in it before besides an outside bathroom with a few spiders. I’m disgusted. I took a video but it’s not letting me attach it. There were multiple bugs everyone and flying around.