McDonald's

3.3
1175 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
545 Ferry Rd, Fredericksburg, VA
22405, United States

Hours

Reviews

3.3
1,175 reviews
5 stars
392
4 stars
215
3 stars
192
2 stars
105
1 star
271

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong food.

Food Quality

Several customers complained about food being cold, poorly prepared, or not fresh, with specific mentions of burnt items and unsatisfactory taste.

Staff Professionalism

Feedback indicated a lack of professionalism among staff, with reports of rude behavior and unhelpful service.

Cleanliness

The cleanliness of the restaurant was criticized, with reports of dirty tables and unsanitary conditions.
  • CN
    Cassie Nicole
    4 days ago
    1.0
    Tuesday 11/18 coffee tasted water downed. Came back to get replacement. Same thing. Asked for refund but ended up leaving with a small frappe even though my ice coffee was a large. Returned today 11/20 and got a sausage bagel. Bagel was burned and had sauce was EVERYWHERE. Also wait times are well over 10 minutes for drive thru for simple items.
  • NH
    Nicole Holland
    5 days ago
    1.0
    15:15 on Wednesday, November 19, 2025. Door to location locked, despite drive thru open.
  • AL
    Alexis LeCroy
    Nov 1, 2025
    1.0
    Horrible and bad
  • LJ
    Latonya Jackson
    Oct 26, 2025
    1.0
    If I could give this restaurant zero stars I would. If you visit this location please be prepared to wait over 30 minutes for what they consider fast food. The Young staff that they hire to work in this McDonald's at 5:45 Ferry Road is very unprofessional they are always joking and just hanging around whenever you drive by this McDonald's the drive-thru line is always out the parking lots and they appear to move at a snail's pace when preparing orders. There is no urgency with any of the employees there when it comes to preparing orders getting their customers out the door and their DoorDash drivers have to wait a ridiculous amount of time. At times they are not even shown the basic courtesy of a being acknowledged as I have witnessed this several times. They should retrain or rehire an entire new stab starting with management at the McDonald's located at 545 Ferry Road it is the worst one in all of Virginia.
  • LP
    Lee Ann Peden
    Oct 15, 2025
    3.0
    Went through the drive thru for a quick dinner. The guy on the speaker had a hard time getting our order. When we got home the chicken sandwich was burnt and basically inedible. The big mac was thrown together (like seriously a huge mess). They also didn't give us our sauce for nuggets after asking us twice. I know McDonald's isn't something fancy but I still expect edible food and it look like the employees care a little.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 545 Ferry Rd, Fredericksburg?

McDonald's at 545 Ferry Rd is open Monday to Thursday and Sunday from 5:00 AM to 12:00 AM, Friday and Saturday from 6:00 AM to 1:00 AM.

Does McDonald's at this location offer delivery services?

Yes, they offer delivery every day. On Monday to Friday, delivery is available from 5:00 AM to 10:30 PM, and on weekends from 6:00 AM to 10:30 PM.