McDonald's

3.2
1251 reviews
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Business Details

5642 Plank Rd, Fredericksburg, VA
22407, United States
(540) 785-1870
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5642 Plank Rd, Fredericksburg, VA
22407, United States

Hours

Reviews

3.2
1,251 reviews
5 stars
359
4 stars
237
3 stars
204
2 stars
140
1 star
311

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect orders, including missing items and wrong food.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items, as well as unsanitary conditions.

Service Speed

Several reviews noted slow service times, particularly during drive-thru orders, with long waits reported.

Cleanliness

Multiple customers commented on the cleanliness of the restaurant, with reports of dirty dining areas and unkempt facilities.
  • BG
    Brandon Grose
    4 days ago
    1.0
    They constantly forget my breakfast order I just left from there 10 minutes ago and forgot my pancakes with the big breakfast when I said no biscuit that doesn't mean no pancakes
  • SG
    Stephanie Greaver
    6 days ago
    1.0
    Terrible customer service and spent 15 minutes in the drive thru
  • BT
    Baylee Teets
    Nov 11, 2025
    1.0
    I ordered 2 mchickens and one of them has cheese on it… since when yall put cheese on a mchicken!!! AND the buns are super hard after i had to wait 10 minutes for “fresh” food. ruined my night tbh
  • B7
    BigT 76
    Nov 11, 2025
    1.0
    This has to be hands down the worst McDonald's I have ever gone into! I usually frequent McDs 2x a year & this one was a huge disappointment both times! Nobody asked if I needed help or even attempted to help. They were too busy arguing or playing music in the kitchen. Both times I simply left
  • SW
    Suzanne Wiseman
    Nov 1, 2025
    1.0
    I’ve never seen a McDonalds struggle more than this location to fill orders correctly. No pickles is clearly written on the order ticket that is taped to the box my burger came in. So why is the burger covered in pickles? And why is the bacon practically raw? This happens almost every time I order from there so I have finally learned my lesson and will spend my money elsewhere.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5642 Plank Rd in Fredericksburg, VA?

McDonald's at 5642 Plank Rd is open 24/7, every day of the week from 00:00 to 23:59.

Does McDonald's at this location offer delivery services?

Yes, McDonald's offers delivery service 24/7 at this location, including same-day and no-contact delivery options.