McDonald's

3.1
1260 reviews
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Business Details

5642 Plank Rd, Fredericksburg, VA
22407, United States
(540) 785-1870
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5642 Plank Rd, Fredericksburg, VA
22407, United States

Hours

Reviews

3.1
1,260 reviews
5 stars
361
4 stars
237
3 stars
206
2 stars
140
1 star
316

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or mistreated.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and poorly prepared food.

Speed of Service

Many customers experienced long wait times in both the drive-thru and inside the restaurant, often leading to frustration.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about freshness and proper cooking.

Cleanliness

Customers noted unsanitary conditions, including dirty dining areas and unkempt food preparation areas.
  • DS
    Dave Schubert
    Jan 1, 2026
    5.0
    Its another McDonalds. What can I say? They are consistant.
  • KG
    Kyle Gustafson
    Dec 29, 2025
    1.0
    Go to this McDonald’s if you want to be ignored at the drive through, go inside and not get everything you paid for. Then have to ask employees for your items multiple times and be made to feel like the biggest nuisance for interrupting the group of employees who cant believe they didn’t give you yet a third item that you already paid for.
  • SS
    sam
    Dec 7, 2025
    1.0
    0 star review. This location is the worst Mcdonald's we've ever been to. It was busy but nothing crazy. Had to have been just 1 guy in the kitchen or something. We placed a small mobile breakfast order (2 sandwiches 2 drinks), waited in the drive thru line for 45 mins just for them to give us food from someone else's order who didn't want to wait anymore and left. I will say one of the ladies at the window was polite and understanding, we asked for a refund and she still gave us our order. ( which we waited now 50 mins for)
  • VF
    Valsin Fournet
    Dec 2, 2025
    3.0
    This McDonalds needs help to review your orders just like the one in Locust Grove which I quit going to because they always miss filling the order properly. If you want hamburgers and fries go to Wendy’s or Burger King across the street.
  • AC
    Ashley CallWilliams
    Dec 1, 2025
    1.0
    First, I’d like to say Damian was AMAZING and nice. The manager was not so kind. She was overwhelmed and making excuses and rolling her eyes. I get my burger and I had to spit out the first bite as it was loaded with salt. I mean, LOADED. I felt attacked because we asked if someone could help us at the register when we ordered. Stay away from this location.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5642 Plank Rd in Fredericksburg, VA?

McDonald's at 5642 Plank Rd is open 24/7, every day of the week from 00:00 to 23:59.

Does McDonald's at this location offer delivery services?

Yes, McDonald's offers delivery service 24/7 at this location, including same-day and no-contact delivery options.