Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
683 reviews
5 stars
202
4 stars
140
3 stars
111
2 stars
55
1 star
175
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and special requests not being fulfilled.
Service Quality
Service was often described as slow and unprofessional, with several customers noting rude behavior from staff.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items, poorly prepared meals, and inconsistent freshness.
Cleanliness
Multiple reviews highlighted concerns about cleanliness, including dirty tables and unsanitary conditions.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- LHLeanna Halstead6 days ago5.0Came to this location after going to stanstead location and nobody came through on the speaker and when I drove off I was cussed out so I came to Chatham location and service wast fast and polite
- BBBobbyOct 28, 20254.0Great big breakfast
- CPCharles PhillipsOct 24, 20251.0Some kind of alarm keeps going off and it's really loud. It's extremely annoying and goes off every three or four minutes.
- CBCharles BowenOct 18, 20252.0Tried to place an order on the kiosk but it wouldn’t let me add an item for the buy one add one for a dollar. Proceeded to the counter to place my order! Cashier spoke so softly that I couldn’t hear her. The ice machine was rattling and kids were screaming. When I finally received my order, I noticed I was missing a chicken sandwich! Then I get home and I’m missing a fry. WOW!!
- RMRicky McPhersonJun 18, 20251.0I ordered a regular sized Mcflurry and it was barely full. Why would you hurt me in such a reprehensible way? Life is hard as it is and all I wanted was a nice Mcflurry to cheer me up. Well now i am defeated. I hope you are happy, person who made my half full Mcflurry. I hope you're happy.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 316 Butler Rd, Fredericksburg?
McDonald's at 316 Butler Rd is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to midnight.
What delivery services does this McDonald's offer and during what hours?
McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery every day from 5:00 AM to 10:30 PM.
How can customers order McDonald's conveniently online or via a mobile app?
Customers can order online through McDonald's delivery website or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's 316 Butler Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru facility?
Yes, this McDonald's location features a drive-thru service.
What nearby places can customers visit before or after eating at McDonald's?
Customers can visit nearby places like PNC Bank for financial services, A-1 Speed & Custom Inc. for automotive needs, or the Sports Performance Institute for physical therapy.
Are there other dining options close to McDonald's at 316 Butler Rd?
Yes, nearby dining options include Subway for sandwiches and Papa Johns Pizza for pizza lovers.
What wellness or personal care services are close to this McDonald's location?
Nearby wellness and personal care services include Barbie Smith Massage Associates, Oriental Massage, and various beauty salons like Mai Barber Shop and Mai Nails.
Is there free WiFi available at this McDonald's?
Yes, this McDonald's provides free WiFi for customers.