McDonald's

3.5
694 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4301 Plank Rd, Fredericksburg, VA
22407, United States

Hours

Reviews

3.5
694 reviews
5 stars
262
4 stars
146
3 stars
116
2 stars
49
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for being friendly and helpful, while others are reported as rude and unprofessional.

Cleanliness

Several reviews mention issues with cleanliness, including dirty tables and unsanitary drink conditions.

Order Accuracy

There are multiple complaints about incorrect orders and missing items, particularly in the drive-thru.

Food Quality

While some customers enjoyed hot and fresh food, others reported issues with food quality, such as overcooked items and poor taste.

Wait Times

Many customers experienced long wait times, both in the drive-thru and inside the restaurant.
  • TH
    Thomas Hunter
    Jan 5, 2026
    1.0
    My last and final time at this place i bought food for my family they dont know how to bag up food remind you that i was inside i bought a quarter pounder bacon and cheese and the bacon was burnt and when i lift up the paper bag getting ready to leave it ripped and everything fell out my fries quarter pound and my 20 piece nuggets the quater pounder box wasnt even shut the lip part that closes the sandwich was rip on the sides and the manager just stood there and looked at it he was lucky my son was with me because he wouldve got punch in his face this place i wouldnt recommend to nobody they are the worse place to go to
  • TH
    Thomas Hunter
    Jan 4, 2026
    1.0
    The worst place ever i got my kids and myself some food from here a 20 peoce nuggets and a quarter pounder with cheese the just put my food in anyway and as soon as i lift up my paper bag it just ripped and fell on the floor they didnt even offer any help or replace my item the manager just stood there and didnt say nothing and i wanted to do a split payment he said do my card and it did the full amount and he had a smirk the worse place possible and my kids should have to never experience this im not coming back here no more
  • SV
    Samantha Vliet
    Dec 29, 2025
    4.0
    Someone needs to have a conversation with the older black woman that worked this morning ( 12/29/2025 ) at Abt 6:40 am -7 am when I gave my code it didn't seem like she got because she said "ok what do you want?" I sent on to ask if she got the code and she said " yes that why I asked what do you want, a frappe, what flavor" ... I gave the flavor and said that was all... Pulled up to the window and she said to the other employees , " yall better learn to speak english next time y'all want me to work if you want me to deal with the money"... That was so disrespectful and definitely isn't something a customer should have to hear. Just because your in your feelings about not understanding Spanish is no reason to be like that towards people. Not appropriate work language, creates a hostile work environment and not appropriate for customers to hear especially when the customer herself is of Hispanic background. Please do better ma'am.
  • MS
    Miguel Angel Bartolo Salvador
    Dec 23, 2025
    5.0
    Eselente atention ,y en su idioma ,gracias
  • VB
    Vivian Brinson
    Dec 10, 2025
    4.0
    Customer service is everything...and I shouldn't have to greet/promt the person handing me my food as a reminder to say hello, thank you, have a great day. When I pulled up to the first window he was taking an order and was irritated that I asked how much? Took my card, handed it back and said nothing so I said thank you, I will pull up to the next window and get my food. Have a nice day! The second window the gentleman was polite, professional and even cheerful a great way to start the day!!

Frequently Asked Questions About McDonald's

What are McDonald's delivery hours during the week?

McDonald's delivers from 5:00 AM to 10:29 PM Monday through Thursday, and on Fridays and Saturdays from 5:00 AM to 11:29 PM. On Sundays, delivery is available from 6:00 AM to 10:29 PM.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, this McDonald's location has a drive-thru open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Fridays and Saturdays, and from 6:00 AM to 11:00 PM on Sundays.