McDonald's

3.3
1018 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2300 Plank Rd, Fredericksburg, VA
22401, United States

Hours

Reviews

3.3
1,018 reviews
5 stars
333
4 stars
195
3 stars
173
2 stars
77
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly in the drive-thru, with waits often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong sizes, leading to customer frustration.

Food Quality

The quality of food was inconsistent, with several customers receiving cold or stale items, while a few noted fresh and hot food.

Customer Service

Customer service experiences varied widely, with some staff being friendly and helpful, while others were described as rude or unprofessional.

Cleanliness

Some customers appreciated the cleanliness of the dining area, contrasting with reports of poor service and food quality.
  • ZR
    Zain Raza
    Nov 10, 2025
    1.0
    slowest service ever!
  • AH
    Amy Herndon
    Oct 27, 2025
    4.0
    The food was good like usual here. The food was nice and hot! I didn't wait too long for my order either! The frappe machine and ice cream machine were working well this time! With that being said is a hard thing to find sometimes at these type of locations!
  • BJ
    Brittany Jackson
    Oct 23, 2025
    1.0
    How do you promote a game, and never have the pieces on half the items. I take my monopoly really serious. I order two large fries both came with no piece. I order a big Mac last week and it also had no piece.
  • LL
    Lauren
    Oct 16, 2025
    1.0
    i went inside and ordered a small fry and it took 15 MINUTES to get it. And they weren’t even busy
  • KN
    Khalid Niyaz
    Oct 4, 2025
    1.0
    Don’t waste your time here, they’re so slow and always the cars line reaches out to highway. When I asked the lady talking to me about the problem she said it’s only me and 2 person here then I said you should let your supervisor know about this issue because you have lost a lot of customers then she told me you have a nice day, she did not serve me by saying you’re complaining. Then I asked her who’s your supervisor, she said it’s me So unprofessional. The supervisor is so mean.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2300 Plank Rd in Fredericksburg?

McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.