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McDonald's

3.3
(1028 reviews)

Business Details

2300 Plank Rd, Fredericksburg, VA
22401, United States
(703) 420-9636
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2300 Plank Rd, Fredericksburg, VA
22401, United States

Hours

Reviews

3.3
1,028 reviews
5 stars
336
4 stars
196
3 stars
174
2 stars
77
1 star
245

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times even when the restaurant was not busy.

Food Quality

The quality of food was inconsistent, with some customers receiving cold or stale items, while others noted hot and fresh food.

Customer Service

Customer service was often described as poor, with reports of rude staff, incorrect orders, and lack of attention to customer needs.

Cleanliness

Some reviews highlighted a clean dining environment, but others noted issues with overall cleanliness and unsanitary conditions.

Management Issues

Several customers mentioned problems with management and staff behavior, indicating a lack of proper training and oversight.
  • MR
    Marlyn Rivera
    Feb 15, 2026
    1.0
    You could be the only car in the drive thru and still get parked to wait for food. The slowest and inefficient McDonald’s especially for it being off the highway.
  • SS
    Spirit Guide (Spiritguide)
    Feb 12, 2026
    1.0
    Managers service was excellent but his staff need to be replaced or learn customer service again
  • AB
    Adam B
    Jan 21, 2026
    5.0
    I came in late having driven for 5 hours through a major snow storm and just wanted to sit and eat. I tried the Wendy's across the street and was told the interior was closed unless you were their to pick up an online order. No indoor dinning. I went across the street to this McDonals where they took care of me, even bringing my food out to me when ready. It was hot and fresh. Thanks for the great service!
  • JJ
    Jay
    Jan 20, 2026
    1.0
    Kids playing around not doing they job a black girl in there with braids loud kept saying she was going to beat someone or smack someone this girl always saying things when I come there even when she’s in drive thru she has a attitude and rude the girl manger also playing around with her laughing and joking while taking their time with the orders something needs to be done
  • DB
    Deon B
    Jan 6, 2026
    1.0
    I waited in line at the drive through on Tuesday night 1/6/26. Was about to place my order but was told they weren’t taking orders anymore. Everyone in front of me while I waited got to order. It was 10:07 pm?? And there were people sitting inside the McDonald’s.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2300 Plank Rd in Fredericksburg?

McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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