McDonald's

3.3
1022 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2300 Plank Rd, Fredericksburg, VA
22401, United States

Hours

Reviews

3.3
1,022 reviews
5 stars
333
4 stars
196
3 stars
174
2 stars
77
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with long wait times in both drive-thru and dine-in.

Food Quality

Food quality was inconsistent, with many complaints about cold, stale, or incorrect orders.

Customer Service

Customer service was often described as poor, with reports of unprofessional behavior and lack of attentiveness from staff.

Cleanliness

Some reviews noted that the dining area was clean, but this was not consistent across all feedback.

Management Issues

Several customers mentioned issues with management, including rudeness and lack of effective oversight.
  • DB
    Deon B
    6 days ago
    1.0
    I waited in line at the drive through on Tuesday night 1/6/26. Was about to place my order but was told they weren’t taking orders anymore. Everyone in front of me while I waited got to order. It was 10:07 pm?? And there were people sitting inside the McDonald’s.
  • JG
    J G
    Dec 30, 2025
    1.0
    A bad McDs experience on the whole; in summary, this location indicated that they threw away my order when the McD's app "malfunctioned" and ordered from the wrong location(this one) vs what I selected, then in-app directions sending me to two different stores each which did not provide either receipt or the order. The excuse/reason for throwing out the order was that it was past 1030 and my completed order was not to be served after breakfast, even given the app malfunction, blaming me for the missed meal. Cigarettes stinking up everything to boot. Homeless people laughing and calling me dead. Worst McDonald's order experience I've had in my life.
  • EM
    Ethan Martinez
    Dec 28, 2025
    4.0
    Took a while for food
  • AC
    Allie C
    Dec 25, 2025
    3.0
    Okay service
  • ZR
    Zain Raza
    Nov 10, 2025
    1.0
    slowest service ever!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2300 Plank Rd in Fredericksburg?

McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.