Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and food contamination concerns.
Operational Hours
Customers expressed frustration over inconsistent hours, particularly regarding the advertised 24-hour service that was not upheld.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about cold, poorly prepared meals.
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Susana Pacheco
Nov 1, 2025
5.0
Excelente servicio y muy amables 😆👏👏
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Tay
Oct 30, 2025
1.0
Horrible service experience.
I went through the drive-thru and the staff had bad attitudes from the start. When I got my food, there was a dreadlock hair on my bucket, completely completely disgusting! Regardless if its on the food or not, wrap that up! When I pointed it out, one girl mocked me saying “oh no boohoo it’s contaminated,” and the manager was just as unprofessional. They handed me another bucket way too fast, like they just took the hair off and gave me the same one. Everyone was laughing like it was a joke. Clearly no pride or professionalism here. I’ll be going to another McDonald’s from now on.
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chris donohue
Oct 26, 2025
1.0
This store is gotten absolutely ridiculous. If you are gonna be advertised as 24 hr then be open 24 hr. Attempted to get some breakfast at 4:50 am but NOONE responded to the drive thru. And when I tried to call the store they wouldn't answer the phone.
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Felipe Castaneda
Oct 19, 2025
1.0
Tried going here they recieved a truck closed the store to do truck this mcdonalds has been a joke for a long tiime
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KB Kelly
Oct 12, 2025
5.0
The staff were polite and friendly and very accommodating. The food came out hot and my order was correct. Thank you!!!