Dunkin'

4.1
556 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fredericksburg, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3730 Plank Rd, Fredericksburg, VA
22407, United States

Hours

Reviews

4.1
556 reviews
5 stars
322
4 stars
109
3 stars
49
2 stars
25
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and attentive staff, others reported rude behavior and poor communication from employees.

Order Accuracy

There are frequent complaints about incorrect orders and inconsistencies in drink preparation, leading to customer frustration.

Cleanliness

Several reviews highlighted issues with cleanliness, including reports of unsanitary conditions and rodent infestations.

Wait Times

Customers expressed dissatisfaction with long wait times, both in the drive-thru and inside the store.

Product Quality

Mixed feedback on food and drink quality, with some items being praised while others were described as stale or poorly prepared.
  • KR
    Keren Ruiz
    5 days ago
    1.0
    The slowest fast food workers work at this location, I ordered a croissant and I waited over 20 minutes for a flipping croissant!? Mind you it wasn’t even busy when I went there was only one other car in front of of me!
  • BA
    Betsy Anderson
    Nov 12, 2025
    5.0
    I get food food and donuts from there every day and they are excellent. Great customer service everybody smiles there. Joshua who helps me is outstanding. Sammy and Eric are also really good with customer service. I have never had a bad day when I go there. Thank you for all you do.Keep up the good work.
  • DM
    Delivery Man
    Nov 9, 2025
    1.0
    Couldn't get my coffee cause they can't figure out how to make it in under an hour. Usual suspects, making crap coffee doing anything other than their job. Don't waste your time, another Dunkin L.
  • LM
    Lindsay Moazzami
    Nov 9, 2025
    1.0
    This is consistently the slowest and worst Dunkin in the area. I placed a mobile order at 1047. I go through the drive through and let them know I’m here, I am told to pull to the window. I proceed to wait about 20 min in the line only to get to the window and I am told there is no cookie butter syrup for my cold brew and there is no oat milk for my hot coffee. Why wasn’t I informed of this at the speaker box so I didn’t waste my time? Every other Dunkin marks out unavailable items so they can’t be ordered and failing to do so is the result of poor management. Neither drink was made and they had my hot coffee in an iced coffee cup. Just terrible. I asked for a refund and was told to do it on the app. There always seems to be ample staff working, but everyone seems to be walking around looking clueless. I ended up going down Plank to another location instead.
  • BZ
    Beth Zimmerman
    Nov 7, 2025
    5.0
    Dihlon is AMAZING! I wish he worked every shift! He brings a smile to my face every time I go. I wouldn’t even care if my order was messed up as long as he served me! My little puppy loves him too!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Fredericksburg, VA?

Dunkin' in Fredericksburg, VA is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.