Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Fredericksburg, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer service experiences vary widely, with some staff being praised for friendliness while others are reported as rude or unhelpful.
Speed of Service
Many customers expressed frustration with long wait times, particularly during busy hours, indicating a need for improved efficiency.
Food and Beverage Consistency
There are frequent complaints about inconsistency in food and drink preparation, with some items being served incorrectly or not meeting expectations.
Cleanliness
Several reviews highlighted cleanliness issues at the location, with some customers noting unsanitary conditions.
Positive Staff Recognition
Certain employees, like Rashad and Dihlon, received specific praise for their exceptional service, contributing positively to customer experiences.
MF
Margaret Finocchiaro
Jan 21, 2026
5.0
Good doughnuts and friendly service.
KR
Keren Ruiz
Nov 19, 2025
1.0
The slowest fast food workers work at this location, I ordered a croissant and I waited over 20 minutes for a flipping croissant!? Mind you it wasn’t even busy when I went there was only one other car in front of of me!
BA
Betsy Anderson
Nov 12, 2025
5.0
I get food food and donuts from there every day and they are excellent. Great customer service everybody smiles there. Joshua who helps me is outstanding. Sammy and Eric are also really good with customer service. I have never had a bad day when I go there. Thank you for all you do.Keep up the good work.
DM
Delivery Man
Nov 9, 2025
1.0
Couldn't get my coffee cause they can't figure out how to make it in under an hour. Usual suspects, making crap coffee doing anything other than their job. Don't waste your time, another Dunkin L.
LM
Lindsay Moazzami
Nov 9, 2025
1.0
This is consistently the slowest and worst Dunkin in the area. I placed a mobile order at 1047. I go through the drive through and let them know I’m here, I am told to pull to the window. I proceed to wait about 20 min in the line only to get to the window and I am told there is no cookie butter syrup for my cold brew and there is no oat milk for my hot coffee. Why wasn’t I informed of this at the speaker box so I didn’t waste my time? Every other Dunkin marks out unavailable items so they can’t be ordered and failing to do so is the result of poor management.
Neither drink was made and they had my hot coffee in an iced coffee cup. Just terrible. I asked for a refund and was told to do it on the app. There always seems to be ample staff working, but everyone seems to be walking around looking clueless. I ended up going down Plank to another location instead.