Dunkin'

3.6
722 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fredericksburg, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5410 Jefferson Davis Hwy, Fredericksburg, VA
22407, United States

Hours

Reviews

3.6
722 reviews
5 stars
318
4 stars
135
3 stars
55
2 stars
55
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some employees were praised for their service while others were reported as rude and unhelpful.

Speed of Service

Many customers experienced slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others received cold or poorly prepared items.

Cleanliness

Concerns about cleanliness in the lobby and food preparation areas were noted by several customers.

Order Accuracy

Frequent issues with incorrect orders and missing items were reported, leading to customer frustration.
  • RR
    Robert Rufo
    1 day ago
    4.0
    It's a donut shop not fine dining. Dash in for a donut and a soft drink. Not much more to the business.
  • CB
    Candace Brosnan
    Nov 10, 2025
    5.0
    They have yummy coffee and doughnuts. And they got my order right. Thank you!!! I highly recommend the dunkalatte.
  • FH
    Francisco Hierro
    Nov 9, 2025
    5.0
    Came here for coffee and some warm milk for my baby. Couldn’t get it done can you believe that? Anyways, the girls were very respectful. They asked how’s the temperature for the milk. Very respectful and helpful. Great customer service good job. Thank you! 11:35am 11/08
  • JP
    Jaylee Peterson
    Oct 17, 2025
    1.0
    Went here because it is the closest Dunkin to my nail salon. Mind you I don’t live over here, the Dunkin near me is wonderful. The workers were clueless, and made us pull forward in order to grab our food, EVEN THOUGH I PLACED MY ORDER IN ADVANCE. Food was distasteful to top it all off. Do better.
  • PP
    PUMA
    Oct 13, 2025
    2.0
    Today’s experience at Dunkin’ was very disappointing. Upon entering, I was not greeted, and while I was still looking at the menu, I felt rushed to order. The cashier short-changed me because they were out of pennies—which isn’t the customer’s fault. My coffee was made without gloves, which was unsanitary and unacceptable. I did notice the young lady preparing food was wearing gloves and handled my order carefully, which I appreciated. However, her hair was in her face, and she mentioned her feet were cold—likely because she was wearing slides, which doesn’t seem safe or appropriate for food service. The only positive part of my visit was the woman who handed me my food with a smile. It was also clear that some employees spoke more enthusiastically to certain customers while barely acknowledging me. The lobby wasn’t very clean, and management was sitting in the dining area blasting their phone instead of addressing these issues. Overall, this location seems to rely heavily on drive-thru business, not customer service inside. If you’re looking for a clean, quiet place to work or friendly service, this is not the spot.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Fredericksburg, VA?

Dunkin' in Fredericksburg, VA is open daily from 5:00 AM to 9:00 PM for dine-in, takeout, and delivery services.

Does Dunkin' offer delivery and curbside pickup services at this location?

Yes, Dunkin' in Fredericksburg, VA offers delivery service and curbside pickup is currently not provided.