Dunkin'

Reviews

• MB

  Miss boss

  5 days ago
  1.0
  I pulled up to the drive-through, Reading the app offer they asked me a couple times I said hold on then they were like hey would you like to buy something and I said sure I asked if they had smoothies they said they no longer have those that’s fine. I understand then I asked if I could get the six dollar meal deal which is advertised in their background as a sandwich a medium coffee and hashbrowns. They then proceed to tell me that this is no longer a valid deal and I said what it says it right here on your board she said yeah I know what it says, but that’s not what we’re offering and I said that’s false advertisement your advertising a meal for a specific price inside your box. You should honor that and they said no ma’am we cannot my manager said we cannot. So needless to say, I’m giving them one star because I can’t give them zero their customer service is horrendous. I go to Dunkin’ Donuts all the time at North. I’ve never had a problem. A manager should’ve been like you know what this is our fault let me help you we’ll make it right at the end of the day walk outside remove the advertisement and keep it going. No, they told me basically kick rocks. My apologies if the punctuation or the grammar is not correct I’m using it on my phone at a stoplight. I am upset that they thought this was great. Customer Service wanted to share 10 out of 10. Do not recommend going to this Dunkin’ Donuts.
• LG

  Laura G

  Dec 30, 2025
  1.0
  No receipt given so we did knot know which coffee was which. One was supposed to be a Carmel latte made with almond milk and the other latte was supposed to have fewer pumps of sweetener. When we went back to the drive thru and asked for the receipt or if they could locate the label we were met with a blank stare. Very unprofessional. Very frustrating not to know which was which since one was too sweet and other did not taste like almond milk. They offered to remake one of the coffees. Won’t go back to that location. The one on tidewater trail is so much better !!
• MM

  Mimi Mena

  Dec 29, 2025
  3.0
  Service is always slow but overall they take good care you. Just don't come if you in a rush.
• RY

  Ricardo Yepez

  Dec 20, 2025
  2.0
  I used to go to this branch frequently, but ever since they messed up my order, I go less often, and today the worst part was that they gave me my grilled cheese without baking it properly 🤦🏻‍♂️ I'll look for another branch.
• RL

  Roman Lorenso

  Dec 13, 2025
  5.0
  Loved dophnuts back called winchells . No winchells here so dunkins reminded me of it. Was good like back home

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