Brand Certified
Chipotle Mexican Grill
3.8(1269 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
5420 Southpoint Plaza Way, Fredericksburg, VA
22407, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(540) 710-6040
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/va/fredericksburg/5420-southpoint-plaza-way?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1109
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Massaponax is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Chipotle Mexican Grill
5420 Southpoint Plaza Way, Fredericksburg, VA
22407, United States
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.8
1,269 reviews
5 stars
603
4 stars
271
3 stars
124
2 stars
59
1 star
212
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about hard rice, cold food, and spoiled ingredients.
Portion Sizes
Customers frequently noted that portion sizes were smaller than expected, leading to dissatisfaction with value for money.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with unclean tables and a general lack of hygiene.
Online Orders
There were consistent complaints about issues with online orders, including missing items and delays in preparation.
- KGKenner GaleasFeb 24, 20261.0Worst chiplote I ever been to . Does this look like a chicken quesadilla?? Worst employee service.
- JHJames HiteFeb 24, 20265.0Very tasty and fresh.
- DSDanielle SmithFeb 15, 20261.0Everything checks out except for online orders. When I order in person, the portions are fine. But when I order online, the bowls are noticeably light—there’s barely any weight to them. When I shake the bowl, there’s no substance to it, and once I open the lid, it’s obvious I was given cheap servings, even though the total still comes out to around $12. This only happens at this location. Do better and be consistent with portions, regardless of how the order is placed.
- JCJon CooperFeb 1, 20264.0Kinda mid but not bad
- BBBrandi BakerDec 18, 20251.0Didn't receive my chips or guac, the red chimicherri sauce was also not in the bag, my burrito was falling apart and was ice cold.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Massaponax offer?
Chipotle Massaponax offers customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill in Massaponax?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Massaponax offer delivery and pickup services?
Yes, Chipotle Massaponax offers both in-store pickup and delivery services for customer convenience.
How can I place an online order with Chipotle Massaponax?
You can order online via the Chipotle app or through their website at https://order.chipotle.com/.
What payment options are available at Chipotle Massaponax?
It accepts credit cards and offers gift cards for payments.
Is Chipotle Massaponax welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ individuals and is inclusive to all customers.
What nearby Mexican restaurants can I visit near Chipotle Massaponax?
Nearby Mexican restaurants include Don Julio Tequilas and El Charro, offering additional dining options in the area.
Are there other dining options near Chipotle Massaponax for different tastes?
Yes, options include Quickway Japanese Hibachi for Japanese cuisine, Mione's Pizza & Subs for pizza, and Golden China Restaurant for Chinese food.
Where can I find nearby services like beauty salons or spas near Chipotle Massaponax?
Nearby services include Belle Tresor Studio and Passion Nails and Spa, both offering beauty and spa treatments.
Are there convenient lodging options near Chipotle Massaponax for travelers?
Yes, nearby hotels include Comfort Suites Fredericksburg South, Comfort Inn, and Holiday Inn Express Fredericksburg Southpoint.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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