At Wendy’s in Franklin, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Franklin, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported slow service, long wait times, and rude staff interactions.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or improperly cooked items.
Staff Friendliness
While some customers praised friendly staff, others experienced rudeness and lack of professionalism.
Cleanliness
The restaurant was noted for being clean by some customers, but others reported dirty conditions.
EP
Edward Person
Jan 5, 2026
5.0
Went through the drive thru the line moved pretty fast. The lady at the window had had great customer service
HB
Hewman Bean
Dec 16, 2025
5.0
Very friendly and fast. Food was exactly what I hoped it to be. 👍🏼
MH
Matthew Hazard
Dec 7, 2025
1.0
Food was cold and the nuggets not cooked all the way. I threw the food away. Not worth getting sick over because they’re too lazy and busy horse playing to properly do the job they were hired to do. At Hardee’s now and the food was perfect.
MM
Msdsplayground
Dec 1, 2025
5.0
Franklin Wendy's has some of the nicest and hard working employees.
JP
Justin Perry
Nov 29, 2025
1.0
I arrived at 8:35am with my son. He and I both wanted to dine in because I did not want to eat and drive. There's a sign on the window that says, "Dine in open, come on in". I walk to door, pull on it, it's locked. So, now I'm at Hardee's 😊.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 1371 Armory Drive in Franklin, VA?
The drive-through at Wendy's 1371 Armory Drive is open daily from 7:00 AM to midnight.
Does the Wendy's at 1371 Armory Drive serve breakfast?
Yes, this Wendy's location serves breakfast, offering combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Franklin, VA?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Can I order Wendy's food for delivery or takeout in Franklin, VA?
Yes, Wendy's offers delivery and takeout. You can order via their app or at order.wendys.com by selecting your location.
Where can I find Wendy's menu and pricing for the Franklin location?
Menu and pricing details are available at https://order.wendys.com after selecting the Franklin location; prices may vary slightly by location.
How can I contact Wendy's at 1371 Armory Drive with questions or feedback?
You can call (757) 562-6314, use their Customer Care Live Chat, leave a message on their Contact page, or fill out the customer satisfaction survey online.
Are there any nearby restaurants if I want to try other dining options around Wendy's Franklin?
Nearby dining options include Subway sandwich shop, Great Wall Chinese restaurant, Burger King, and another Wendy's location, offering diverse choices for meals.
What nearby health facilities are close to Wendy's at 1371 Armory Drive?
Nearby health facilities include Southeastern Virginia Health System, Fresenius Kidney Care, Labcorp, Southside Diabetes, Franklin Community Health Center, and several dental and medical offices, convenient if you need services before or after dining.
Are there any entertainment or fitness venues close to Wendy's in Franklin, VA?
Yes, Franklin Bowling Center and Anytime Fitness gym are near Wendy's, perfect for some fun or a workout before or after your meal.
How can nearby automotive services benefit customers visiting Wendy's at 1371 Armory Drive?
Several automotive repair and tire centers, like Bobby's Tire & Auto Care and Bobby's Tire Discounters, are nearby, so customers can conveniently combine vehicle maintenance with a quick meal at Wendy's.