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Taco Bell / KFC

3.0
(440 reviews)

Business Details

1290 Armory Drive, Franklin, VA
23851, United States
(757) 569-9105
https://locations.tacobell.com/va/franklin/1290-armory-drive.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1290 Armory Drive in Franklin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
1290 Armory Drive, Franklin, VA
23851, United States

Hours

Reviews

3.0
440 reviews
5 stars
109
4 stars
90
3 stars
77
2 stars
39
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Food Quality

Multiple reviews highlighted issues with food quality, including old, cold, or improperly prepared items, leading to dissatisfaction.

Staff Attitude

Many customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

While some noted a clean dining area, others reported ongoing cleanliness issues, particularly in the drink area and bathrooms.

Mixed Experiences

A few customers mentioned improvements in service and food quality during recent visits, indicating potential for better performance.
  • CS
    Carley Shae
    Feb 21, 2026
    1.0
    Terribly Slow! Horrible Service! Waited over 25 minutes for our food. Had to go inside to receive food after ordering from the drive thru. This has happened the 2 times we have been to this location. Don’t waste your time!!!
  • SY
    Sharon Young
    Jan 28, 2026
    1.0
    I had to wait for 30+ minutes in the drive thru. I understand places get busy sometimes, but this is ridiculous. I've had that long of a wait inside as well. This is completely unacceptable. The only redeeming quality is that the staff are usually very nice. Something needs to be done about this ridiculous wait time though. It's fast food, it's supposed to be fast.
  • AF
    Ann Ferguson
    Jan 11, 2026
    1.0
    55 minutes. Waited at drive thru 20 minutes then parked and went in, another 30 mins. Taco meat was refrigerator cold and taco shells tasted ransid. Disgusting! Gross
  • JD
    Jane Dryden
    Dec 17, 2025
    1.0
    Stale, rancid crunchy taco shells today! Yuk!
  • JS
    jonathan stechow
    Dec 7, 2025
    1.0
    It's astounding this place is even still open. I've never gotten a meal in under 20 minutes through that drive-thru. The concept of fast food does not exist here.

Brand Certified Facts from Taco Bell / KFC

This information is certified by Taco Bell / KFC and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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