Taco Bell / KFC

3.1
433 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1290 Armory Drive in Franklin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
1290 Armory Drive, Franklin, VA
23851, United States

Hours

Reviews

3.1
433 reviews
5 stars
108
4 stars
89
3 stars
78
2 stars
39
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported excessive wait times, often exceeding 20 minutes for simple orders.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Food Quality

Several customers complained about food being old, improperly cooked, or missing items, leading to dissatisfaction.

Cleanliness

The dining area and drink stations were often noted as dirty, with some customers expressing concern over overall hygiene.

Mixed Experiences

While some customers praised the food and service, many others had consistently negative experiences, indicating a lack of reliability.
  • PP
    Patrick Perry
    Oct 9, 2025
    5.0
    Clean dining area, quick and friendly service!
  • TT
    Tre Tay
    Aug 19, 2025
    1.0
    I am 37 years old. A few weeks ago for the first time in my entire life, I took food back to a fastfood restaurant and got my money back. The cheesy bean and rice burritos I got from there were literally inedible. The rice inside them were harder than uncooked rice and burnt to a crisp and the bean mixture was completely dried out. In other words, the food was old... Very old. I felt this was extremely odd, given the fact that it took over 15 minutes for me to get 3 little burritos. When I took the food back, the man in the back that fixed the food was smiling and laughing to himself. Given the fact that you can literally kill someone from serving that type of food, not to mention I chipped a filling in my teeth, I will not be going back to this location and I advise anyone else to not go here either... Unless you want to gamble with your life. Sadly I think what's going to end up happening is they are going to get shut down, just like Burger King in Franklin was for years.
  • RS
    Rachel Smith
    Aug 3, 2025
    1.0
    Avoid this location at all costs! Tried to order a drink from the menu and the cashier rolled her eyes and said, “I don’t know how to make that.” Food took forever, and then the chips were inedible. I don’t know if the oil was old or what, but it was disgusting.
  • SD
    Savannah Dunlap
    Jul 28, 2025
    1.0
    40 minutes stuck in line for tacos . Horrible service every time .
  • BH
    Burl Howard
    Jul 19, 2025
    1.0
    This is by far the slowest service. I got 3 soft tacos. I waited in the drive through for 20 minutes. Will not go back there. Just left not waiting no more

Frequently Asked Questions About Taco Bell / KFC

What are the regular operating hours of Taco Bell at 1290 Armory Drive in Franklin, VA?

Taco Bell in Franklin is open Monday through Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.

Does Taco Bell at this location have drive-through service available?

Yes, this Taco Bell has a drive-through service but it is closed every day of the week.