Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.
Food Quality
Multiple reviews highlighted issues with food quality, including old, cold, or improperly prepared items, leading to dissatisfaction.
Staff Attitude
Many customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
While some noted a clean dining area, others reported ongoing cleanliness issues, particularly in the drink area and bathrooms.
Mixed Experiences
A few customers mentioned improvements in service and food quality during recent visits, indicating potential for better performance.