Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Franklin Subway® Restaurant at 1311 Armory Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
251 reviews
5 stars
109
4 stars
46
3 stars
32
2 stars
22
1 star
42
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, with specific praise for the subs and meatballs, although there were complaints about incorrect orders and poor food preparation.
Customer Service
Service was frequently criticized for being slow, disorganized, and rude, with multiple reports of staff not listening to customer requests.
Cleanliness
The cleanliness of the restaurant was a major concern, with several reviews mentioning dirty tables and unsanitary conditions.
Order Accuracy
Many customers reported issues with incorrect orders, particularly with online and mobile orders, leading to frustration.
Staff Attitude
Staff demeanor varied, with some customers noting friendly service while others experienced rudeness and lack of urgency.
- RBRalph BranchOct 14, 20255.0Gentlemen that prepared our subs paid close attention to detail. Not only were our subs delicious, they looked amazing.
- CWChristina WaltersAug 26, 20252.0Poor customer service
- SSsusan sorensenAug 16, 20255.0Friendly fast service and the food is great!
- LLLouchieJun 30, 20255.0Love the meatballs
- CCChristi Nicholas Beale (CRICKET)Mar 22, 20214.0LLP
Frequently Asked Questions About Subway
What are the operating hours of Subway at 1311 Armory Drive in Franklin?
Subway at 1311 Armory Drive is open Monday to Saturday from 9:00 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM. It is closed on November 27, 2025, and December 25, 2025.
Does Subway at Armory Plaza offer catering services?
Yes, Subway at Armory Plaza provides catering services to assist with your event needs.
What types of meals are served at the Subway located at 1311 Armory Drive?
This Subway location serves breakfast, lunch, and dinner, offering variety throughout the day.
Can I order Subway for curbside pickup or in-store pickup at the Franklin location?
Yes, the Subway at 1311 Armory Drive offers both in-store pickup and curbside pickup options for your convenience.
Is dine-in available at the Subway restaurant in Franklin?
Yes, this Subway restaurant serves dine-in customers along with takeout and catering.
Where can I find the menu and place an order online for Subway at Armory Plaza?
You can view the menu and place an order online through https://subway.com/en-us/restaurant/3584-0/menu.
What nearby places can I visit before or after dining at Subway on Armory Drive?
Nearby, you can visit Franklin Bowling Center for some fun bowling activities or enjoy dining at Great Wall, an Asian restaurant. Both are great options to complement your visit.
Are there any shopping centers close to Subway at 1311 Armory Drive?
Yes, Subway is located within Armory Plaza, a shopping center where you can explore other retail stores such as Sears Hometown Stores.
How can nearby health facilities be useful for customers visiting Subway at Armory Plaza?
Customers visiting Subway can find nearby health facilities like Southeastern Virginia Health System and Franklin Community Health Center for medical services in case of emergencies or health consultations.
What types of food options does Subway at Armory Drive offer compared to other fast food restaurants nearby?
Subway offers fresh-cut veggies, protein choices, fresh-baked bread, and a variety of sandwiches, wraps, and salads as a healthier alternative to typical fast food options like Wendy's and Burger King nearby.