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Pizza Hut

3.2
(436 reviews)

Business Details

1394 Armory Dr, Franklin, VA
23851, United States
(757) 562-3398
https://locations.pizzahut.com/va/franklin/1394-armory-dr

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1394 Armory Dr in Franklin, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
1394 Armory Dr, Franklin, VA
23851, United States

Hours

Reviews

3.2
436 reviews
5 stars
157
4 stars
63
3 stars
60
2 stars
32
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Food Quality

Many customers reported issues with food quality, including wrong orders, old or poorly prepared food, and unsanitary conditions.

Operational Issues

Customers frequently mentioned problems with the restaurant's hours, including being closed during advertised times and issues with the buffet being unavailable.

Mixed Experiences

While some customers praised the food and service, many others expressed dissatisfaction, indicating inconsistency in performance.
  • WD
    william davis
    Feb 13, 2026
    1.0
    How is this place still open? Wrong order after Wrong order. At this point its my fault
  • BF
    Brick Jedi N Family
    Feb 3, 2026
    1.0
    The only time that the lunch buffet was open in the last month, the inside was filled with smoke. The lunch buffet has been closed ever since then. (Possibly a coincidence??)
  • OO
    OOO GoOgLe OOO
    Jan 29, 2026
    1.0
    3yrs ago i had given this establishment 4 stars..Constant errors, lack of customer service (not answering phone when you call to explain said problems), food quality hit or miss..wont be going back
  • JE
    Joshua Eure
    Jan 25, 2026
    1.0
    My order has been wrong or old the last 3 or 4 times I've been . Always order extra cheese and sauce and never put it on there. One of my pizzas the sausage tasted spoiled. Contacted pizza hut and said that someone from the store would get in touch with me and never did even after I reminded them
  • JJ
    James Jones
    Jan 19, 2026
    1.0
    Stopped in for a $12.99 buffet with my wife and only orderd water with our meal but, no ice for our drinks so we had bottled water and our bill was over $33.00. The food on yhe buffet was not worth what we paid. Will never go there again.

Brand Certified Facts from Pizza Hut

This information is certified by Pizza Hut and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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