Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,351 reviews
5 stars
324
4 stars
236
3 stars
222
2 stars
139
1 star
430
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.
Cleanliness
The restaurant and restrooms were frequently described as dirty and unsanitary, contributing to a negative dining experience.
Food Quality
Many reviews mentioned issues with food quality, including undercooked items, incorrect orders, and food that was not fresh.
Management Issues
Several customers suggested that poor management was a significant factor in the ongoing problems at this location.
- VAVicki ArivellaJan 5, 20263.0They never ever ever get the orders correct, especially when it's through drive-thru or being delivered. They lack quality control, and have a failure to listen.
- MSMeghan SmithJan 4, 20261.0Slow is an understatement. They take forever to do anything and the orders are still wrong the staff is rude, absolutely zero manners. My order was wrong twice. Manager hung out the window looking around but I was passed the first window by then. She came to the second window and said, “ What is it?!” With a terrible attitude and then grabbed my order and told the other girl, “give this to her!!” They just need to fire everyone and shut it down. These people do not need to be employed working customer service.
- BKBrooke KennedyDec 27, 20251.0This place absolutely sucks. The bathroom smelled of ammonia, plus not toilet paper in either stalls. I was in drive thru and they were advertising something they didn’t even have in stores and acted like I was crazy. Then ordered a large mccrispy meal and didn’t get my mccrispy. When I went inside they rushed me and still gave me a mcchicken. THIS PLACE SUCKSSSSSS
- SKSid KingsleyDec 24, 20251.0Just don’t go here. I made the mistake of going inside to order. I used the kiosk as there were no employees at the counter. Not a big deal. It was 9:55 am so the only thing you could order was the breakfast menu. Which is what I wanted. So I put my order in. Then proceed to hear the people in the back making a big deal about me ordering breakfast at 9:55am. Then proceeded to wait a crazy amount of tike for my simple order. Then finally got my meal from a rude guy behind the counter. I said nothing and grabbed my bag of slop. He then proceeded to try and cuss me out as I was walking out of the building claiming I “snatched” the bag of food. I didn’t engage with his attempt at rage baiting me and simply walked out. The food was inedible. Avoid this place like the plague.
- ADA DizzleDec 22, 20251.0Must ignorant people work here.. waited 30 minutes for 10 cookies for a DoorDash order. Sat in line waiting for nothing cause they never started to make the order. Just to get cussed at when I reminded them Iv been waiting half an hour for my order. Lowest of the low work here.
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in service at McDonald's located at 1650 Armory Dr, Franklin, VA?
McDonald's at 1650 Armory Dr, Franklin, VA is open daily from 4:00 AM to 11:00 PM for dine-in service.
Does this McDonald's offer drive-thru service, and what are its hours?
Yes, this McDonald's has a drive-thru open from 4:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Can I order McDonald's delivery at this location, and when is delivery available?
Delivery is available every day from 5:00 AM to 1:00 AM for this McDonald's. You can order online at their delivery URL.
What payment methods does this McDonald's accept?
This location accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any options for curbside pickup at this McDonald's?
Yes, curbside pickup is available as part of the pickup and delivery services offered at this McDonald’s location.
Where can I download the McDonald's app for ordering at this location?
You can download the McDonald's app from the Apple App Store or Google Play Store using the provided URLs for easy mobile ordering.
What nearby lodging options are available close to McDonald's at 1650 Armory Dr?
Nearby hotels include Econo Lodge, Knights Inn, Quality Inn & Suites, Quality Inn & Suites Suffolk, VA, and Super 8, which are convenient if you're visiting or staying overnight in Franklin, VA.
Are there nearby coffee shops I can visit before or after dining at this McDonald's?
Yes, Starbucks is nearby offering a range of coffee, smoothies, and cafe options, perfect for a visit before or after your meal at McDonald's.
If I need fuel or automotive services near McDonald's at 1650 Armory Dr, where can I go?
Nearby options include gas stations and convenience stores such as Mobil, Circle K, Kangaroo Express 3703, and bp for fuel and automotive needs.
What other dining options are near McDonald's on Armory Dr in Franklin, VA?
Nearby restaurants include Kiki's Grill offering sushi, Indian, and Thai cuisine, El Ranchero Mexican Grill And Bar, Huddle House diner, and Top's No. 1 Chinese Restaurant for diverse meal choices.