Brand Certified
McDonald's
2.9(1356 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1650 Armory Dr, Franklin, VA
23851, United States
Certified by McDonald's • Mar 01, 2026
(757) 562-7822
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.9
1,356 reviews
5 stars
325
4 stars
236
3 stars
221
2 stars
139
1 star
435
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions in the dining area and restrooms.
Staff Attitude
Many customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Food Quality
Several reviews mentioned issues with food quality, including undercooked items and food that was not fresh.
- KHKNKTntve07 HooperFeb 22, 20261.0The absolute worst McDonald's I've ever been to in my life they had plenty of people In back working but nobody to work the cash register or serve the front had to wait 45 min for my food and then get in the car to realize they didn't put my sauce in the bag so I was so pissed at that point I didn't even eat my food 12 dollars wasted. I saw someone else wait a hour he said just for 2 apple pies nothing else. I never take time to leave reviews but this place was that bad I had to say something. C'mon Mickey D gotta get your game together you've slipped way downhill from your reputation from yesteryears
- KEKenny EdwardsJan 22, 20261.0this has to be the worst mcdonalds in the world. cant get any order correct. takes forever to get an order. inside smells like weed constantly. corporate needs to shut this place down.
- AAAJan 19, 20261.0Would rather ignore you than just ask how they can help after you've been waiting for a half hour
- MBMakenna BoltonJan 18, 20261.0been there the past 5 times and everytime got my order wrong, thought it was an accident the first time but 5 times? WONT BE GOING BACK!!
- MSMeghan SmithJan 4, 20261.0Slow is an understatement. They take forever to do anything and the orders are still wrong the staff is rude, absolutely zero manners. My order was wrong twice. Manager hung out the window looking around but I was passed the first window by then. She came to the second window and said, “ What is it?!” With a terrible attitude and then grabbed my order and told the other girl, “give this to her!!” They just need to fire everyone and shut it down. These people do not need to be employed working customer service.
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in service at McDonald's located at 1650 Armory Dr, Franklin, VA?
McDonald's at 1650 Armory Dr, Franklin, VA is open daily from 4:00 AM to 11:00 PM for dine-in service.
Does this McDonald's offer drive-thru service, and what are its hours?
Yes, this McDonald's has a drive-thru open from 4:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Can I order McDonald's delivery at this location, and when is delivery available?
Delivery is available every day from 5:00 AM to 1:00 AM for this McDonald's. You can order online at their delivery URL.
What payment methods does this McDonald's accept?
This location accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any options for curbside pickup at this McDonald's?
Yes, curbside pickup is available as part of the pickup and delivery services offered at this McDonald’s location.
Where can I download the McDonald's app for ordering at this location?
You can download the McDonald's app from the Apple App Store or Google Play Store using the provided URLs for easy mobile ordering.
What nearby lodging options are available close to McDonald's at 1650 Armory Dr?
Nearby hotels include Econo Lodge, Knights Inn, Quality Inn & Suites, Quality Inn & Suites Suffolk, VA, and Super 8, which are convenient if you're visiting or staying overnight in Franklin, VA.
Are there nearby coffee shops I can visit before or after dining at this McDonald's?
Yes, Starbucks is nearby offering a range of coffee, smoothies, and cafe options, perfect for a visit before or after your meal at McDonald's.
If I need fuel or automotive services near McDonald's at 1650 Armory Dr, where can I go?
Nearby options include gas stations and convenience stores such as Mobil, Circle K, Kangaroo Express 3703, and bp for fuel and automotive needs.
What other dining options are near McDonald's on Armory Dr in Franklin, VA?
Nearby restaurants include Kiki's Grill offering sushi, Indian, and Thai cuisine, El Ranchero Mexican Grill And Bar, Huddle House diner, and Top's No. 1 Chinese Restaurant for diverse meal choices.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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