Domino's Pizza

Reviews

• KK

  Kaphaa

  Nov 3, 2025
  1.0
  8:44 pm, Monday, November 3rd and I’m mentioning these details so when the owner reads these reviews, they will be able to pinpoint exactly who was on the clock. First of all, I barely ever complain about fast food, because I’ve worked there and I understand mistakes happen. However, when a customer that has spent their money on something from your store has an Issue, you try to fix the situation . HOW WERE YOU ABLE to look at a burnt , flat , completely inedible pizza , throw it in a box and feel comfortable putting it in a box and selling it to someone? Then when we drove home , and had to turn back around , we come inside, you look at it and say “what’s wrong with it?” Who does that? And then have an attitude about remaking it ? Then the shift manager didn’t e apologize either . Attitude on top of attitude . Sorry that people place orders at a fast food restaurant and you actually have to spend your shift making pizzas . It’s Dominos! You close at 11pm. It was only 8Pm and my order was raggedy so I feel very sorry for the people who will be placing orders up until then and the rush of negative reviews you will receive . And after talking to other people I find out this is who you’re training to be a manager ?why ? I’m sure the last reviews before me were all about the SAME group of employees as well. They have made mistakes before but always fixed it with no issue. But this group of people? I’m disgusted. They Will never get a dollar from me again.
• BS

  Brett Smith

  Oct 7, 2025
  1.0
  An OER coach would have a field day if they visited on the evening of 10/7. Uncovered dough sitting on the make-line, skewing load times by clearing orders before they’re made, multiple pizzas cut and boxed sitting on the cut table instead of under the heat rack, employee not washing heads prior to making food after doing other task. I’m sure the list would go on and on. I came in to pick up an online order. One of the items was never made, and one of the boxed pizzas sitting on the cut table ended up being mine so by the time the cheesy bread was made and ran through the oven, the pizza was cold. Cheesy bread was pulled from the oven before the conveyor made it to the end of the oven resulting in the cheesy bread being doughy with undercooked cheese. There was also piles of cornmeal under the cheesy bread in the box. Seems like management needs to put the crew through a retraining process on how to properly follow guidelines and procedures.
• KB

  Kathy Brinkley-Robinson

  Oct 5, 2025
  1.0
  If I could do a zero... I would. I paid $4 more for stuffed crust and didn't get it. My pizza was not half and half (different toppings in each half) and it was more like 2 to 6. I tried to call the store that night (SEVEN TIMES) to let them know and get the correct pizza delivered, however, they just continued to answer and hang up or leave me on hold for 10 mins. The next day I called and finally washable to speak to the manager (well, she said she was) I have never encountered such an unprofessional manager in my life. I asked for a manager, she said HOW CAN I HELP YOU. I asked if she was a manager and I was met with HOW CAN I HELP YOU. I then asked for her name... again I was met with a HOW CAN I HELP YOU. The second time I asked for her name... she hung up. I have since called at least 10 more times and still have not been able to even tell anyone the issue. I was offered a free medium, 2-toppung pizza... not my large 7-topping, stuffed crust. OOOOO... thanks sooooo much. SMH!!! I shouldn't be surprised... Franklin smells nasty... so doesn't surprise me that she was nasty, also. It would have been nice to receive an email or phone call in regards to the email I sent... DAYS AGO!!!
• AM

  Amanda M

  Sep 21, 2025
  1.0
  Disgusting burnt pizza.
• DH

  David Harris

  Jul 25, 2025
  1.0
  Whoever took my phone call about tracker error, after I placed order online and it said 5 min later it was delivered, was rude and dismissive. Simply told me no no no, just ignore that. I said they need to have it looked at because as the customer I use that to know when to expect delivery. Again I was told to ignore it. And she continued to argue with me until I hung up the phone. Terrible customer service and will never order from this store again. Clearly they have issues with management and staff. Do not eat hear or order from here. Update- after some investigation it turns out that as soon as you place an order online, they mark it as going out of the store so to corporate it looks like all the food is going out on time. Terrible management. Pizza was dry and bland. Pathetic to see someone run a franchise like this. I repeat, I will never, and neither should you, order from this store again!

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