Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Franklin? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1100 Armory Dr Ste 162.
Numerous reviews highlighted poor customer service, including rudeness from staff, difficulty in reaching the store by phone, and unhelpful responses to complaints.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and failure to fulfill special requests such as extra toppings or specific preparation instructions.
Food Quality
Several reviews mentioned unsatisfactory food quality, including burnt pizzas, undercooked items, and overall dissatisfaction with the taste and presentation.
Management Issues
Feedback indicated a lack of effective management, with complaints about staff training, handling of customer complaints, and overall operational inefficiencies.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service during specific visits, indicating that experiences can vary.
WB
William Ball
Dec 31, 2025
1.0
I don't know what's happened to this store in the last year, but our orders get worse and worse each time. From incorrect sizes to completely wrong toppings and even missed drinks. We pay a lot of money to this place, and it seems the quality declines every order. Its extremely disappointing coming from a store that used to be on point for us. At this point, another pizza place might be in order.
SC
Shanea Copeland
Dec 25, 2025
1.0
Waste of money, should’ve called to complain about burnt pizza along with our cheese pizza that had a sprinkle of cheese on it.
MS
Michael Sharpe
Dec 24, 2025
1.0
Witnessed a team member being disrespectful to another customer. Would not give the customer a refund. Told the customer to never return. When is this acceptable
SS
Sharhonda Stewart
Dec 24, 2025
1.0
This store has poor customer service. The guy looked at me standing at the door and the assisted manager. I was not greeted when I can in and I was refused help.
This store needs new employees. The one with the tattoos needs to be replaced and the assistant manager. I asked for a refund. She refused. The driver had to let me in. The driver had to give me my order no one offered to help. Poor service. Replace those two people. The reason why this places is still in business is bc we don’t have other restaurants. Restaurants needs to get better at customer service. Who wants to spend money to be treated poorly.
AP
Arjun Patel
Nov 24, 2025
1.0
Placed an order an hour prior to closing, store canceled order got and email yo.call store if any questions, called store and they advised they were closed when times showed open until 12am.
What types of pizzas does Domino's Pizza in Franklin offer?
Domino's Pizza offers Specialty Pizzas and options to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.
What are the delivery hours for Domino's Pizza at 1100 Armory Dr in Franklin?
Delivery is available from 10:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does Domino's Pizza in Franklin offer pickup options?
Yes, Domino's offers curbside pickup and takeout services with the same hours as delivery.
What payment options are accepted at Domino's Pizza in Franklin?
Payments can be made using cash, check, credit cards including Visa, MasterCard, American Express, Discover, Diners Club, and digital methods like Apple Pay, Android Pay, Samsung Pay, PayPal, Bitcoin, Afterpay, Klarna, Zelle, and more.
Can I order Domino's Pizza online for delivery or carryout in Franklin?
Yes, you can order online for delivery or carryout via Domino's official website and designated delivery and carryout order URLs.
What are the main categories of food served at Domino's Pizza in Franklin?
Domino's is categorized as a pizza restaurant offering pizza delivery and takeout, fast food, chicken wings, and vegetarian dishes.
How can I find Domino's Pizza near Ace Hardware and Farmers Produce Co in Franklin?
Domino's Pizza at 1100 Armory Dr is near Ace Hardware and Farmers Produce Co, making it convenient to grab pizza while shopping or after visiting these stores.
Does the Domino's Pizza location in Franklin have any nearby spots where I can exchange propane?
Yes, Blue Rhino Propane Exchange is nearby, so you can easily pick up pizza after exchanging propane.
Are there any nearby places for entertainment or photography services near Domino's Pizza in Franklin?
Studio SoCo, a professional event photography service, is nearby, making it convenient to cater events by ordering pizza for guests.
What are the operating hours for Domino's Pizza in Franklin on weekends?
On Friday and Saturday, Domino's operates from 10:30 AM until 1:00 AM; on Sunday, it is open from 10:30 AM to midnight.