Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported issues with food freshness, including cold, stale, or improperly cooked items.
Service Speed
Many reviews highlighted slow service, with long wait times for orders and unorganized staff.
Cleanliness
Numerous complaints about unsanitary conditions, including flies and dirty dining areas.
Customer Service
While some staff were praised for their friendliness, many reviews noted rude or inattentive service.
Management Issues
Several customers pointed out mismanagement and lack of proper training among employees.
RM
Rick mason
Nov 11, 2025
1.0
Never again at this location. This location has problems. Eat at Bojangles about 1hr later i have been sick. I should have left this location did not look very good but I was hungry. I am paying the price.
EP
Emily Patterson
Nov 1, 2025
2.0
The food was delicious. I love bo rounds. The service tho was much slower this time i was here. There was a full staff and a lot of chit chat. Let's get the truckers in and out, we work on a clock where we only have 11 hours to be driving. As nuts as this seems Waiting 20 min for a breakfast sandwich will affect my ability to have enough time on my clock to make it home l.
RB
Randy Beener
Oct 30, 2025
1.0
Very unorganized staff
The young woman working seemed more interested in her cell phone which never left her hands
OI
Oscar Johnson III
Oct 27, 2025
2.0
The food here is never fresh,even when you ask for it fresh,they'll look you in the face and give you old food. Bojangles is good when the food is fresh,horrible when stale.
DS
Drew Smithfield
Oct 26, 2025
1.0
Waited forever just for my order to be missing the desert items, and worst of all they gave me unsweetened tea! Bonjangles will rue the day the messed up my order!!!!
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the operating hours of Bojangles at 2307 South Street, Franklin, VA?
Bojangles is open daily from 5:00 AM to 10:00 PM.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers takeout and delivery services.
Can I use the Bojangles app to place an order?
Yes, you can order your favorites easily through the Bojangles app available for both iOS and Android devices.
What payment options does Bojangles accept?
Bojangles accepts cash, MasterCard, Travelers Check, and Visa as payment methods.
Does Bojangles have seating available and is it family-friendly?
Bojangles has seating available and welcomes families, including a children’s menu.
Does Bojangles provide catering services?
Yes, catering services are available at Bojangles.
What are some nearby places I can visit before or after dining at Bojangles?
Nearby places include Love's Travel Stop, Franklin Star Lodge #288 for lodging, and several local churches like Old Cool Spring Baptist Church and Scott's Revival Church.
Is there a convenient gas station near Bojangles in Franklin, VA?
Yes, Love's Travel Stop and CAT Scale gas stations are located near Bojangles.
Where can travelers find automotive and truck repair services near Bojangles?
Nearby options include Love's Truck Care, RJ's Auto Plus, and Unlimited Diesel & Automotive for truck repair and automotive services.