Bojangles

3.5
835 reviews
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Business Details

2307 South Street, Franklin, VA
23851, United States
(757) 304-5114
https://locations.bojangles.com/va/franklin/2307-south-street.html
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About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2307 South Street, Franklin, VA
23851, United States

Hours

Reviews

3.5
835 reviews
5 stars
317
4 stars
167
3 stars
113
2 stars
72
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, unorganized staff, and incorrect orders, leading to frustration.

Food Quality

Many reviews highlighted problems with food quality, including cold, burnt, or stale items, and concerns about freshness.

Cleanliness

Numerous complaints were made about the cleanliness of the restaurant, with mentions of flies, dirty tables, and unsanitary conditions.

Customer Experience

While some customers praised friendly staff and good food, many expressed disappointment with management and overall experience.
  • DA
    Destini Aaliyah
    Dec 27, 2025
    1.0
    I am extremely disappointed with the management at the Bojangles location in Franklin. I was involved in a serious situation connected to an employee (The store Manager) that required police involvement, and the lack of professionalism, accountability, and cooperation from management and employees was alarming. During an active situation involving law enforcement, management failed to cooperate appropriately and appeared more focused on protecting an employee than handling the matter responsibly. This lack of accountability and professionalism was alarming given the seriousness of what was happening. I hope ownership takes a closer look at how this location is being managed, as situations involving police should be handled with far more care and responsibility.
  • JW
    Joe Wheelis
    Dec 26, 2025
    2.0
    Stopped by on a road trip. Long wait and was told once at cashier that they were taking cash only. Took about 20 mins to get food. Food was good though.
  • DR
    Dheeraj Ramasahayam
    Dec 20, 2025
    1.0
    The food was burnt, and the service was extremely slow. The staff seemed uninterested and repeatedly got the order wrong. On top of that, I was charged extra. This location clearly needs better management. Overall, it was a very disappointing experience, and I would not recommend this place to anyone.
  • TW
    Thomas wright
    Dec 9, 2025
    1.0
    Supposed to open at 5am it's 6am and not an employee in sight to cold to come to work I guess, I wish I could blow off work whenever I want
  • VB
    Victoria Bowman
    Dec 7, 2025
    1.0
    Literally parked me in the curbside spot and forgot about me. Sat for 20 minutes and finally an employee comes out to ask what my order was 😑 i mean can we be so for real
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Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the operating hours of Bojangles at 2307 South Street, Franklin, VA?

Bojangles is open daily from 5:00 AM to 10:00 PM.