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Brand Certified

Bojangles

3.5
(843 reviews)

Business Details

2307 South Street, Franklin, VA
23851, United States
(757) 304-5114

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2307 South Street, Franklin, VA
23851, United States

Hours

Reviews

3.5
843 reviews
5 stars
320
4 stars
168
3 stars
113
2 stars
71
1 star
171

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, burnt, or stale, with some experiencing food poisoning.

Service Speed

Numerous reviews highlighted slow service, with long wait times for orders and poor management of customer flow.

Cleanliness

Several customers noted unsanitary conditions, including flies in the restaurant and dirty tables.

Customer Service

While some staff were praised for their friendliness, many reviews mentioned rude or inattentive employees.
  • CD
    cajlun Dunn
    2 days ago
    1.0
    Food still burnt. Costumer service terrible, everyone is paying more attention to appearance than what’s going with the food & portions sizes. Grease has to be old, food is super hard, order was wrong never gives a receipt upfront. Has to be the worst Bojangles in the world 1/10 oh and you pay for whatever they charge you. they’re not following your order
  • MA
    Megashovelman AM
    Feb 26, 2026
    1.0
    Spent the night 🌙 at Love's then the following morning Google mentioned Bojangles open which was FALSE, was hoping for 2 Country Ham Biscuits and very disappointing. Remember when it opened in the early 2010's, unfortunately if the restaurant employees don't wanna work, just get another restaurant like Chester's Chicken or Arby's.
  • KL
    KING_ LEE
    Feb 18, 2026
    1.0
    Took 30 min when I preordered on the mobile app for 4pc supreme and a BBQ sandwich. Was told to come back food was not fresh and cold
  • BM
    Bryant Moon
    Feb 14, 2026
    1.0
    Very slow service. Took 20 minutes for 4 strips and they forgot the sauces and drinks. The food you'd expect to be hot but was cold and stale
  • DH
    Dwayne Hanaway
    Jan 24, 2026
    1.0
    When they hired staff, im 90 percent sure they picked the people will the lowest customer service skills and the most sorry work ethic

Brand Certified Facts from Bojangles

This information is certified by Bojangles and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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