Bojangles

3.5
823 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2307 South Street, Franklin, VA
23851, United States

Hours

Reviews

3.5
823 reviews
5 stars
316
4 stars
166
3 stars
111
2 stars
69
1 star
161

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food freshness, including cold, stale, or improperly cooked items.

Service Speed

Many reviews highlighted slow service, with long wait times for orders and unorganized staff.

Cleanliness

Numerous complaints about unsanitary conditions, including flies and dirty dining areas.

Customer Service

While some staff were praised for their friendliness, many reviews noted rude or inattentive service.

Management Issues

Several customers pointed out mismanagement and lack of proper training among employees.
  • RM
    Rick mason
    Nov 11, 2025
    1.0
    Never again at this location. This location has problems. Eat at Bojangles about 1hr later i have been sick. I should have left this location did not look very good but I was hungry. I am paying the price.
  • EP
    Emily Patterson
    Nov 1, 2025
    2.0
    The food was delicious. I love bo rounds. The service tho was much slower this time i was here. There was a full staff and a lot of chit chat. Let's get the truckers in and out, we work on a clock where we only have 11 hours to be driving. As nuts as this seems Waiting 20 min for a breakfast sandwich will affect my ability to have enough time on my clock to make it home l.
  • RB
    Randy Beener
    Oct 30, 2025
    1.0
    Very unorganized staff The young woman working seemed more interested in her cell phone which never left her hands
  • OI
    Oscar Johnson III
    Oct 27, 2025
    2.0
    The food here is never fresh,even when you ask for it fresh,they'll look you in the face and give you old food. Bojangles is good when the food is fresh,horrible when stale.
  • DS
    Drew Smithfield
    Oct 26, 2025
    1.0
    Waited forever just for my order to be missing the desert items, and worst of all they gave me unsweetened tea! Bonjangles will rue the day the messed up my order!!!!

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the operating hours of Bojangles at 2307 South Street, Franklin, VA?

Bojangles is open daily from 5:00 AM to 10:00 PM.