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Arby's

3.9
(657 reviews)
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Business Details

1504 Armory Dr, Franklin, VA
23851, United States
(757) 516-2894
http://www.arbys.com/locations/us/va/franklin/1504-armory-dr/store-7093
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1504 Armory Dr, Franklin, VA
23851, United States

Hours

Reviews

3.9
657 reviews
5 stars
281
4 stars
201
3 stars
92
2 stars
21
1 star
62

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the roast beef and gyros, but there were complaints about cold items and incorrect orders.

Service Issues

There were numerous reports of poor service, including rude staff, long wait times, and mistakes with orders.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting a dirty dining area and others praising the cleanliness.

Friendly Staff

Some reviews highlighted friendly and helpful staff, while others reported unprofessional behavior from employees.

Operational Hours

Customers expressed frustration over inconsistent closing times and service availability.
  • DD
    Dylan Drag
    Jan 30, 2026
    5.0
    Always come back for the beef n cheddar
  • DR
    Diane Reichmuth
    Jan 14, 2026
    5.0
    Never been in an Arby's before, had a coupon. Lots of choices, price is reasonable, staff is friendly
  • JB
    Joanna Brown
    Jan 3, 2026
    1.0
    Sign says they close at 10pm but actually they close at 9:45 and refuse to serve anyone because they decided to break down their kitchen early.
  • DL
    Daniel Lloyd
    Nov 27, 2025
    5.0
    First Arby's I've been to in a long time that makes me want to go back to. They were friendly, quick and the food was good. All other Arby's need to learn from this place.
  • DE
    Diana Eure
    Nov 25, 2025
    5.0
    Me and hubby want to try the steak bites. They were tender and tasty.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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