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Jimmy John's

3.7
(235 reviews)

Business Details

9142 Richmond Hwy, Fort Belvoir, VA
22060, United States
(703) 337-2552

About

Sandwich Restaurant

Location

Jimmy John's
9142 Richmond Hwy, Fort Belvoir, VA
22060, United States

Hours

Reviews

3.7
235 reviews
5 stars
123
4 stars
30
3 stars
20
2 stars
16
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude interactions and poor handling of complaints.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor communication regarding their requests.

Speed of Service

Numerous reviews highlighted slow service, with many customers expressing frustration over long wait times and delays in receiving their orders.

Food Quality

While some customers enjoyed the freshness and taste of the sandwiches, others reported issues with stale bread and food safety concerns.

Management Issues

Several reviews pointed to poor management practices, including understaffing and lack of organization, contributing to a negative dining experience.
  • EE
    Ellen Exton
    Feb 15, 2026
    2.0
    Ordered through the app tonight, a Billy Club and a Cubano for pick up. Got home, unwrapped my sandwich (the Cubano)...no bacon. It is supposed to have bacon, ham, provolone, pickles, mayo and mustard. Unfortunately, this is not the first time this very thing has happened. Not going to drive back from N. Springfield for it to be made right. Please pay better attention to the details.
  • AC
    A C
    Feb 10, 2026
    5.0
    Shout out to Jonathan for his hard work , great customer service during the peace of walk event over the weekend !
  • AK
    Alex Kiberu
    Jan 28, 2026
    5.0
    Sandwiches quick and tasty..bread is soft and awesome. And the sandwich makers like Jonathan are curtious ! 🥪🥪🥪🥪
  • DM
    Diane M
    Jan 24, 2026
    5.0
    Absolutely fresh and fast. Dependable, delicious
  • VV
    Voncia
    Jan 22, 2026
    5.0
    The "Mind Your Business" Veggie Masterpiece: ​Listen, we all know why I’m here. It’s the bread. That glorious, soft-yet-crusty Jimmy John’s bread is the only reason I’m currently justifying my life choices at a sandwich shop. Don't look at me, just mind your business while I enjoy my carbs in peace. Side eye. ​The Order ​I’m a creature of habit: the Veggie, loaded with everything, but strictly no condiments. I don't need mayo or oil distracting me from my bread-centric spiritual journey. ​The Innovation ​This time, I decided to get fancy. I asked them to toast the bread and the provolone first, then pile on the cold veggies. The gentleman behind the counter looked at me like I’d just cracked the Da Vinci Code and said: ​"A staple veggie sandwich done right. We should add it to our menu." ​I couldn't agree more. If you’re looking for a sandwich that actually tastes like something other than a wet salad, this is the blueprint. ​The Experience ​The staff was incredibly friendly, though the execution was a bit of a "trust the process" moment: ​Attempt #1: A young man tried his best but got lost in the sauce (literally). Despite my "no condiments" plea, the message didn't quite land. ​The Save: A second gentleman stepped in with elite-level delegation skills. He navigated the order with the precision of a brain surgeon, ensuring my toasted provolone stayed crispy and my sandwich stayed dry. ​The Verdict: It was a team effort with great follow-through. Shouts out to the staff for turning a "navigation error" into a toasted victory. ​Rating: 5/5 Stars for the bread. 4/5 Stars for the teamwork. 10/10 for my own sandwich-designing genius.

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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