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McDonald's

3.5
(903 reviews)

Business Details

17949 Forest Rd, Forest, VA
24551, United States
(434) 385-7879
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17949 Forest Rd, Forest, VA
24551, United States

Hours

Reviews

3.5
903 reviews
5 stars
315
4 stars
219
3 stars
160
2 stars
64
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Many reviews highlighted issues with food quality, such as cold or poorly prepared items, and missing components from orders.

Cleanliness and Maintenance

Some customers noted cleanliness and maintenance issues, including unsanitary conditions and broken equipment.

Staff Attitude

Several reviews mentioned unfriendly or unprofessional behavior from staff, contributing to a negative customer experience.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food on occasion.
  • SE
    Something Something Else
    Feb 19, 2026
    1.0
    Did not serve me at 7:48pm. Ordered through the app. They said their systems were down for maintenance. They could not refund me nor were willing to make my food. Was instructed I would have to come back another day. For my time I requested to either be refunded and provided the food, or upgraded for free to a more premium offering. I was denied both and advised the manager I would not be returning to McDonald's again in my life. And believe me ...I will not.
  • CM
    Caleb Moore
    Feb 10, 2026
    1.0
    Did not serve me at 11:55
  • WW
    Wanderer
    Jan 17, 2026
    4.0
    They had a neat table
  • AS
    Anthony Smith
    Jan 12, 2026
    2.0
    Cold big Mac cold fries and had to wait for a counter person 😒 not anymore for us.
  • WJ
    Warren K Sanborn Jr.
    Dec 27, 2025
    1.0
    Nasty food

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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