McDonald's

3.6
898 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17949 Forest Rd, Forest, VA
24551, United States

Hours

Reviews

3.6
898 reviews
5 stars
315
4 stars
218
3 stars
160
2 stars
62
1 star
143

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, old, or incorrectly prepared food, including issues with missing items and poor presentation.

Service Issues

Many reviews highlighted slow service, incorrect orders, and rude staff interactions, leading to a negative customer experience.

Cleanliness and Atmosphere

While some customers noted a clean and friendly atmosphere, others reported unsanitary conditions and a lack of care from management.

Operational Problems

Frequent complaints about inconsistent opening hours and issues with the ordering process, including kiosk malfunctions and drive-thru delays.
  • WJ
    Warren K Sanborn Jr.
    Dec 27, 2025
    1.0
    Nasty food
  • ZY
    Zack and Kayla Yancey
    Dec 17, 2025
    1.0
    I don’t normally have any issue with this McDonald’s but the fact that I just got a burger with no burger on it is insane to me.
  • CC
    CorruptedHost
    Dec 3, 2025
    1.0
    Hands down the worst service and worst McDonald's in the Lynchburg area off of Timberlake road by the food Lion. Do not recommend. Highly do not recommend
  • JH
    JoAnne H
    Nov 4, 2025
    2.0
    This owner just doesnt seem to care anymore. There were three workers (doing their best). The noon replacements were almost 30 min late. The drive thru was wrapped around the building and service was limited. Because I worked in fast food, I dont blame the workers. These owners need to hire people and respond to texts/phone calls.
  • LP
    Lisa Pickeral
    Nov 1, 2025
    1.0
    Went thru the drive thru and one of the items was a chocolate milk I opened the milk and just so happened I noticed something on the inside of the top and it was MOLD! I took the milk back in and got another 1 I checked that before I left and didnt see anything on the top. I get home with the kiddos to eat and I ordered a plain hamburger. The hamburger had ketchup onion pickle mustard so that was a waste! the fries tasted as if they had been sitting all day. It would have been a waste to turn around and carry the items back. I will not be going back there!!!!!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's on weekdays?

McDonald's is open from 5:00 AM to 12:00 AM (midnight) Monday through Wednesday, and from 5:00 AM to 1:00 AM Thursday and Friday.

Does this McDonald's location have a drive-thru, and what are its hours?

Yes, this McDonald's offers a drive-thru service daily from 5:00 AM to midnight on Monday through Wednesday and Sunday, and until 1:00 AM on Thursday through Saturday.