Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Many reviews highlighted issues with food quality, such as cold or improperly prepared items, and missing components from orders.
Staff Friendliness
While some customers praised the friendliness of certain staff members, others noted a lack of courtesy and engagement from employees.
Operational Issues
Numerous complaints were made about the restaurant's inconsistent hours, with reports of being closed during posted hours and issues with kiosks not functioning properly.
Overall Experience
The overall sentiment was mixed, with some customers expressing satisfaction with their meals while many others reported significant dissatisfaction with service and food quality.
BC
Bill Cosgrove
Nov 11, 2025
5.0
Clean and friendly
JH
JoAnne H
Nov 4, 2025
2.0
This owner just doesnt seem to care anymore. There were three workers (doing their best). The noon replacements were almost 30 min late. The drive thru was wrapped around the building and service was limited. Because I worked in fast food, I dont blame the workers. These owners need to hire people and respond to texts/phone calls.
LP
Lisa Pickeral
Nov 1, 2025
1.0
Went thru the drive thru and one of the items was a chocolate milk I opened the milk and just so happened I noticed something on the inside of the top and it was MOLD! I took the milk back in and got another 1 I checked that before I left and didnt see anything on the top. I get home with the kiddos to eat and I ordered a plain hamburger. The hamburger had ketchup onion pickle mustard so that was a waste! the fries tasted as if they had been sitting all day. It would have been a waste to turn around and carry the items back. I will not be going back there!!!!!
PC
Pamela Carpenter
Jul 26, 2025
5.0
Very friendly atmosphere.
BH
Blake Harkin
Jun 20, 2025
2.0
I regret having to give this particular McDonalds such a discouraging score. However, it is due time to give an accurate warning to newcomers.
1. Your McFlurry will sadly be delivered as a McSplat of Icecream with a dusting of toppings.
2. The cold demeanor of the night shift drive thru workers simply mirrors the disappointment of the lackluster icecream treat.
3. Hide a seek is a delightful pastime but NOT a game commonly played with condiments! I would love to drive thru instead of ringing around the rosey to acquire a forgotten ketchup packet.
A quaint complaint for a once loved establishment. I trust that these once glorious Golden Arches will shine light to a new age of competent workers and never breaking sweet treat machines.
What are the regular operating hours of McDonald's on weekdays?
McDonald's is open from 5:00 AM to 12:00 AM (midnight) Monday through Wednesday, and from 5:00 AM to 1:00 AM Thursday and Friday.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, this McDonald's offers a drive-thru service daily from 5:00 AM to midnight on Monday through Wednesday and Sunday, and until 1:00 AM on Thursday through Saturday.
Can I order delivery from this McDonald's, and what are the delivery hours?
Delivery is available daily starting at 5:00 AM until 11:30 PM on most days, extending to 12:30 AM from Thursday through Saturday.
What types of pickup and delivery services does McDonald's offer at this location?
The location offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Which payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there free WiFi available at this McDonald's location?
Yes, free WiFi is available at this McDonald's.
How can I use the McDonald's app for ordering?
You can order using the McDonald's app available on Apple App Store and Google Play Store, or through the provided quick links for convenient mobile ordering.
What nearby financial services are close to McDonald's in Forest, VA?
Nearby financial services include Wells Fargo ATM, Truist bank with ATMs, BB&T ATM, Western Union money transfer services, and Mitch Saum - State Farm Insurance Agent.
Are there other dining options near McDonald's in Forest, VA?
Yes, nearby dining options include Annie's Indian Kitchen, Curry and Kabab for Indian cuisine, Waffle House for breakfast and brunch, Papa O's Chow Zone, and Mr. Shipp's Pizza & Subs.
What local shopping and spa services are available near this McDonald's?
Nearby shopping includes Pro's Choice Sporting Goods, Ladies Lovin' Life women's clothing store, Chacos shoe store, Forest Jewelry, and The Farmhouse Peddler furniture store. For spa services, Ageless Organic Spa LLC, Lynna Nails nail salon, Forest Cove Barber Shop, and Blakely Bath & Co, LLC are nearby.