Bojangles

3.8
467 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
14797 Forest Road, Forest, VA
24551, United States

Hours

Reviews

3.8
467 reviews
5 stars
225
4 stars
94
3 stars
49
2 stars
26
1 star
73

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, especially the chicken and biscuits, but there were complaints about cold or stale items and inconsistent quality.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders, particularly at the drive-thru.

AI Ordering System

The automated drive-thru system received significant criticism for causing delays and confusion, with many customers preferring human interaction.

Cleanliness

Several customers reported unsanitary conditions in the restaurant, including dirty floors and tables, which negatively impacted their dining experience.

Inconsistent Experience

While some customers had positive experiences with friendly staff and good service, many others reported frequent issues, leading to a lack of consistency.
  • TE
    Thomas Ellis
    Jan 3, 2026
    1.0
    Bojangles food is good, but a lot of the staff act inconvenienced that you're there.
  • JE
    Joshua Edgar
    Dec 3, 2025
    1.0
    Came to this location twice now in last 2 weeks. About 7pm. Sat at drive thru speaker, nothing, 3 minutes. Thought they were closed. Tried again as I saw customers at window 2 nights later. Same thing, nothing. Waited 5 minutes or longer. Decided to go inside. Guy was mopping floor. Staff was doing whatever in back. Guy comes up to get a box and load chicken into it. Doesn't acknowledge me in the slightest. I wait another 5 minutes, no one acknowledged me the entire time. Can I just get some Chicken please? If you close at 7pm turn your lights off and close the doors.
  • JL
    JM Landis
    Dec 3, 2025
    5.0
    Best chicken and sides around.
  • DM
    Diana Martin
    Nov 19, 2025
    5.0
    The chicken sandwich was amazing! Moist, tender and delicious!
  • GT
    Greg Torode
    Nov 6, 2025
    2.0
    I often go to bojangles as the chicken is pretty decent and it’s close to my shop. But seriously I’ve never had a good order of fries. I’ve even circled back and asked what the heck is up with these fries and I was told “They were just made!” When, yesterday at noon? I went today at 11:30 to get some food and got back to my shop and the fries look like they was just cycled over from the day before. I mean these things are pitiful looking. How hard is it to have a fresh order of fries? Everything else seems relatively hot and fresh, but these french fries look bomb and depleted!

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are Bojangles' hours of operation?

Bojangles is open Monday through Saturday from 5:30 AM to midnight, and Sunday from 6:00 AM to midnight.