Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers generally praised the food, especially the chicken and biscuits, but there were complaints about cold or stale items and inconsistent quality.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders, particularly at the drive-thru.
AI Ordering System
The automated drive-thru system received significant criticism for causing delays and confusion, with many customers preferring human interaction.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, including dirty floors and tables, which negatively impacted their dining experience.
Inconsistent Experience
While some customers had positive experiences with friendly staff and good service, many others reported frequent issues, leading to a lack of consistency.
TE
Thomas Ellis
Jan 3, 2026
1.0
Bojangles food is good, but a lot of the staff act inconvenienced that you're there.
JE
Joshua Edgar
Dec 3, 2025
1.0
Came to this location twice now in last 2 weeks. About 7pm. Sat at drive thru speaker, nothing, 3 minutes. Thought they were closed. Tried again as I saw customers at window 2 nights later. Same thing, nothing. Waited 5 minutes or longer. Decided to go inside. Guy was mopping floor. Staff was doing whatever in back. Guy comes up to get a box and load chicken into it. Doesn't acknowledge me in the slightest. I wait another 5 minutes, no one acknowledged me the entire time. Can I just get some Chicken please? If you close at 7pm turn your lights off and close the doors.
JL
JM Landis
Dec 3, 2025
5.0
Best chicken and sides around.
DM
Diana Martin
Nov 19, 2025
5.0
The chicken sandwich was amazing! Moist, tender and delicious!
GT
Greg Torode
Nov 6, 2025
2.0
I often go to bojangles as the chicken is pretty decent and it’s close to my shop. But seriously I’ve never had a good order of fries. I’ve even circled back and asked what the heck is up with these fries and I was told “They were just made!” When, yesterday at noon? I went today at 11:30 to get some food and got back to my shop and the fries look like they was just cycled over from the day before. I mean these things are pitiful looking. How hard is it to have a fresh order of fries? Everything else seems relatively hot and fresh, but these french fries look bomb and depleted!
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are Bojangles' hours of operation?
Bojangles is open Monday through Saturday from 5:30 AM to midnight, and Sunday from 6:00 AM to midnight.
Does Bojangles offer delivery service?
Yes, Bojangles offers delivery through DoorDash from 6:00 AM to 9:30 PM and also has no-contact delivery options available.
Can I order Bojangles food using a mobile app?
Yes, you can order using the Bojangles app available on both iOS and Android platforms.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and traveler's checks as payment options.
Does Bojangles have seating available?
Yes, Bojangles offers indoor seating but does not have outdoor seating.
Is Bojangles family-friendly?
Yes, Bojangles welcomes families and offers a children's menu.
What are some nearby restaurants customers can visit before or after Bojangles?
Nearby restaurants include Graziano's, SweetFrog Frozen Yogurt, Taco Bell, and Pizza Hut Express, providing various dining options like Italian, frozen yogurt, Mexican, and pizza.
Are there any nearby services that might be useful when visiting Bojangles?
Yes, nearby services include the United States Postal Service for mailing needs, BB&T ATM for banking, and Forest Square shopping center for additional shopping.
What nearby places can provide entertainment or shopping options when visiting Bojangles?
Nearby entertainment and shopping options include the Pink Flamingo Play Cafe, a coffee shop and playground, Penelope boutique and jewelry store, and Wisteria Lane Specialty Shops featuring flowers and clothing.