Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported poor service, including rude staff and long wait times, particularly at the drive-thru.
AI Ordering
The use of AI for taking orders was widely criticized, with customers finding it inefficient and frustrating.
Food Quality
While some customers praised the food, there were numerous complaints about incorrect orders, food being cold or stale, and running out of menu items.
Cleanliness
Several reviews highlighted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
Staff Friendliness
Despite some negative experiences, there were positive mentions of friendly staff members who provided good service.
DM
Diana Martin
5 days ago
5.0
The chicken sandwich was amazing! Moist, tender and delicious!
GT
Greg Torode
Nov 6, 2025
2.0
I often go to bojangles as the chicken is pretty decent and it’s close to my shop. But seriously I’ve never had a good order of fries. I’ve even circled back and asked what the heck is up with these fries and I was told “They were just made!” When, yesterday at noon? I went today at 11:30 to get some food and got back to my shop and the fries look like they was just cycled over from the day before. I mean these things are pitiful looking. How hard is it to have a fresh order of fries? Everything else seems relatively hot and fresh, but these french fries look bomb and depleted!
MW
Michael Wowk
Oct 13, 2025
2.0
The nicest person I talked to was the A.I. at the drive thru speaker. First employee took my card. No good morning, no nothing. Then a second employee brought over the food, no words. I even said thank you. Nothing. Great biscuits, terrible service
KW
Kate Whorley
Oct 12, 2025
1.0
wow. coming back to say worst bojangles ever?? every experience sucks. AI thing also doesn’t speed them up. are they understaffed or slow? also, how do you run out of biscuits and mac and cheese way before close? and then proceed to say you can’t give us a refund when you tell us at the window you have neither of the things we wanted? worst bojangles out there!! 🤍
CC
crryptid
Oct 5, 2025
4.0
Good food, clean restaurant.
Only complaint would be the ai drive thru. I refuse to use the drive thru and so does my family. We always go inside. Takes the connivence out of fast food, but it’s whatever. The staff is chill
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are Bojangles' hours of operation?
Bojangles is open Monday through Saturday from 5:30 AM to midnight, and Sunday from 6:00 AM to midnight.
Does Bojangles offer delivery service?
Yes, Bojangles offers delivery through DoorDash from 6:00 AM to 9:30 PM and also has no-contact delivery options available.
Can I order Bojangles food using a mobile app?
Yes, you can order using the Bojangles app available on both iOS and Android platforms.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and traveler's checks as payment options.
Does Bojangles have seating available?
Yes, Bojangles offers indoor seating but does not have outdoor seating.
Is Bojangles family-friendly?
Yes, Bojangles welcomes families and offers a children's menu.
What are some nearby restaurants customers can visit before or after Bojangles?
Nearby restaurants include Graziano's, SweetFrog Frozen Yogurt, Taco Bell, and Pizza Hut Express, providing various dining options like Italian, frozen yogurt, Mexican, and pizza.
Are there any nearby services that might be useful when visiting Bojangles?
Yes, nearby services include the United States Postal Service for mailing needs, BB&T ATM for banking, and Forest Square shopping center for additional shopping.
What nearby places can provide entertainment or shopping options when visiting Bojangles?
Nearby entertainment and shopping options include the Pink Flamingo Play Cafe, a coffee shop and playground, Penelope boutique and jewelry store, and Wisteria Lane Specialty Shops featuring flowers and clothing.