Bojangles

3.8
461 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
14797 Forest Road, Forest, VA
24551, United States

Hours

Reviews

3.8
461 reviews
5 stars
222
4 stars
94
3 stars
49
2 stars
26
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff and long wait times, particularly at the drive-thru.

AI Ordering

The use of AI for taking orders was widely criticized, with customers finding it inefficient and frustrating.

Food Quality

While some customers praised the food, there were numerous complaints about incorrect orders, food being cold or stale, and running out of menu items.

Cleanliness

Several reviews highlighted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.

Staff Friendliness

Despite some negative experiences, there were positive mentions of friendly staff members who provided good service.
  • DM
    Diana Martin
    5 days ago
    5.0
    The chicken sandwich was amazing! Moist, tender and delicious!
  • GT
    Greg Torode
    Nov 6, 2025
    2.0
    I often go to bojangles as the chicken is pretty decent and it’s close to my shop. But seriously I’ve never had a good order of fries. I’ve even circled back and asked what the heck is up with these fries and I was told “They were just made!” When, yesterday at noon? I went today at 11:30 to get some food and got back to my shop and the fries look like they was just cycled over from the day before. I mean these things are pitiful looking. How hard is it to have a fresh order of fries? Everything else seems relatively hot and fresh, but these french fries look bomb and depleted!
  • MW
    Michael Wowk
    Oct 13, 2025
    2.0
    The nicest person I talked to was the A.I. at the drive thru speaker. First employee took my card. No good morning, no nothing. Then a second employee brought over the food, no words. I even said thank you. Nothing. Great biscuits, terrible service
  • KW
    Kate Whorley
    Oct 12, 2025
    1.0
    wow. coming back to say worst bojangles ever?? every experience sucks. AI thing also doesn’t speed them up. are they understaffed or slow? also, how do you run out of biscuits and mac and cheese way before close? and then proceed to say you can’t give us a refund when you tell us at the window you have neither of the things we wanted? worst bojangles out there!! 🤍
  • CC
    crryptid
    Oct 5, 2025
    4.0
    Good food, clean restaurant. Only complaint would be the ai drive thru. I refuse to use the drive thru and so does my family. We always go inside. Takes the connivence out of fast food, but it’s whatever. The staff is chill

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are Bojangles' hours of operation?

Bojangles is open Monday through Saturday from 5:30 AM to midnight, and Sunday from 6:00 AM to midnight.