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Bojangles

3.8
(476 reviews)

Business Details

14797 Forest Road, Forest, VA
24551, United States
(434) 616-2271

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
14797 Forest Road, Forest, VA
24551, United States

Hours

Reviews

3.8
476 reviews
5 stars
229
4 stars
94
3 stars
49
2 stars
26
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While many praised the chicken and biscuits, there were numerous complaints about cold food, incorrect orders, and unsatisfactory sides.

Drive-Thru Experience

The automated drive-thru system received significant criticism for causing delays and confusion, leading to a frustrating customer experience.

Cleanliness

Several reviews highlighted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.

Staff Friendliness

Some customers noted friendly staff members, but this was inconsistent, with many experiences marked by indifference or rudeness.
  • CA
    Christian Aragon
    6 days ago
    1.0
    I love Bo. Anytime I get the change, I'm trying to get Bojangles. BUT THE SERVICE HERE IS TERRIBLE. I have came to this bojangles many times in the past years but at this point me and many people that i know are reluctant to go here because of how bad the service here. Few times I've came here I've been told that their out of chicken, biscuits, or bo rounds in the middle of the day. Other times I've came here, I've been told that I can't have any sweet tea because their "understaffed," but than you look inside and you just see a bunch of people doing nothing. There's no manners either. The people here act like they just want you gone, they can't even break a smile. But the worst person there is easily who I assume to be the manager. She doesn't enforce any rules and she's the most rude person in the building. I genuinely do not want to come here because I know that there's going to be some sort of issue with food and that I'll have to deal with the manager because of it. Please get a new staff #MAKEBOGREATAGAIN
  • 44
    4NavajoMJs
    Feb 24, 2026
    1.0
    Never open till closing hours listed. If they show closing at 10pm don't come at 930p and expect to get served.
  • JL
    Jack Lamb
    Feb 11, 2026
    1.0
    Sorry place would never come here again rude employees tried to charge me for 3 sandwiches when I ordered 1 need to be retrained on what belongs on the sandwiches
  • KL
    Kristoffer Lance
    Jan 13, 2026
    1.0
    I hate that my 9 year old likes the tenders here. It's always a hassle. You can only speak to a computer when ordering through the drive thru and I have never once not had to pull up and wait in their parking lot for a simple 3 piece tender order. Everyone has to pull forward and wait. It's like a used car lot in front of the store because you can never actually get your food at the window.
  • TE
    Thomas Ellis
    Jan 3, 2026
    1.0
    Bojangles food is good, but a lot of the staff act inconvenienced that you're there.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are Bojangles' hours of operation?

Bojangles is open Monday through Saturday from 5:30 AM to midnight, and Sunday from 6:00 AM to midnight.

Brand Certified Facts from Bojangles

This information is certified by Bojangles and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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