Wendy's

3.5
540 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7391 Lee Highway, Falls Church, VA
22042, United States

Hours

Reviews

3.5
540 reviews
5 stars
204
4 stars
112
3 stars
85
2 stars
41
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude and indifferent service.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Food freshness and quality are inconsistent, with reports of stale items and poor preparation.

Cleanliness

The restaurant is generally reported as clean, but some customers noted issues with cleanliness in specific areas.

Speed of Service

Service speed is inconsistent, with some customers experiencing long wait times despite low customer volume.
  • JQ
    Jenn Quiroz
    Nov 18, 2025
    5.0
    pretty nice, calm and collected staff, and quiet environment. better than burger king...🤤🤤🤤
  • LL
    Lola Evette (lovelys)
    Nov 17, 2025
    2.0
    I placed a mobile order to prevent any miscommunication. I ordered a baconator with NO ketchup, and when I got home, my pregnant wife opened the sandwich with ketchup. She's allergic. This Wendy's is always incompetent—a mix up with orders will always be present when I purchase from this location. It's never worth it.
  • GW
    George Wotka
    Nov 3, 2025
    1.0
    This place sucks 4 workers on shift two of them not doing anything. Took 30 minutes to get my food and it sucked.
  • CL
    Camus Lee
    Oct 17, 2025
    3.0
    Wendy’s was okay—nothing great, but not terrible either. The food was decent and came out fairly quickly, though it wasn’t especially fresh or flavorful. The restaurant was reasonably clean, but the service felt a bit rushed and indifferent. Overall, it’s an average experience—good for a quick bite, but nothing memorable.
  • JA
    Jeimy Archaga
    Oct 6, 2025
    1.0
    Its a fast food restaurant so the bar is low but whoever the manager was or shift leader today is the most horrendous person I have ever had to deal with. We asked for sauce for our tenders and nuggest and he was speaking to us soooo loudly that we only get 1 sauce packet… just 1 for both orders and that if we want more we have to pay more… we told him we didnt get any and was asking for the one we ordered initially… again he was soooo loud and unpleasant we left and took out dine in order in our hands and walked out.

Frequently Asked Questions About Wendy's

Is Echo Hills Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's located at 7391 Lee Highway, Falls Church currently open?

Yes, this Wendy's location is currently open and serving customers.