Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
537 reviews
5 stars
201
4 stars
112
3 stars
85
2 stars
40
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude and indifferent service.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Food Freshness
Several reviews mention food being stale or not fresh, with specific complaints about the quality of burgers and chicken.
Cleanliness
The restaurant is generally reported as clean, but some customers noted issues with dirty bathrooms and trash in food.
Speed of Service
While some customers appreciated the quick service, others reported long wait times and slow responses from staff.
- LLLola Evette (lovelys)Nov 17, 20252.0I placed a mobile order to prevent any miscommunication. I ordered a baconator with NO ketchup, and when I got home, my pregnant wife opened the sandwich with ketchup. She's allergic. This Wendy's is always incompetent—a mix up with orders will always be present when I purchase from this location. It's never worth it.
- GWGeorge WotkaNov 3, 20251.0This place sucks 4 workers on shift two of them not doing anything. Took 30 minutes to get my food and it sucked.
- CLCamus LeeOct 17, 20253.0Wendy’s was okay—nothing great, but not terrible either. The food was decent and came out fairly quickly, though it wasn’t especially fresh or flavorful. The restaurant was reasonably clean, but the service felt a bit rushed and indifferent. Overall, it’s an average experience—good for a quick bite, but nothing memorable.
- SOShawna OsbornedOct 9, 20255.0Nice variety of sauces on the side.
- JAJeimy ArchagaOct 6, 20251.0Its a fast food restaurant so the bar is low but whoever the manager was or shift leader today is the most horrendous person I have ever had to deal with. We asked for sauce for our tenders and nuggest and he was speaking to us soooo loudly that we only get 1 sauce packet… just 1 for both orders and that if we want more we have to pay more… we told him we didnt get any and was asking for the one we ordered initially… again he was soooo loud and unpleasant we left and took out dine in order in our hands and walked out.
Frequently Asked Questions About Wendy's
Is Echo Hills Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Falls Church, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Falls Church, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (703) 560-2561.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Echo Hills Wendy’s serve breakfast?
Yes, this Wendy’s location in Falls Church, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's located at 7391 Lee Highway, Falls Church currently open?
Yes, this Wendy's location is currently open and serving customers.
What are the operating hours for the drive-thru at this Wendy's?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available where offered. You can order using the Wendy's app or at order.wendys.com by selecting this location.
What meals does this Wendy's serve?
This Wendy's serves breakfast, lunch, and dinner at this location in Falls Church, VA.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's for questions or feedback?
You can call this location at (703) 560-2561 or reach Customer Care via their website or live chat at wendys.com/contact-us.
Where can I find the menu and nutritional information for this Wendy's?
Menu and nutrition details are available on the Wendy's menu website and mobile app, including allergen information for specific items.
Is there nearby public transportation or landmarks that can help me find this Wendy's?
Nearby landmarks like KiPS Family Gymnastics and Petco can help you locate this Wendy's at 7391 Lee Highway in Falls Church.
What are some other dining options near this Wendy's?
Nearby dining options include Sushi Ohayo 3, Fava Pot (Mediterranean), Subway, Vocelli Pizza, and Dunkin Donuts, offering a variety of cuisines if you're visiting the area.
What nearby services are available if I visit this Wendy's?
Close to Wendy's, you'll find services like C & H Nail Spa, BB&T Bank and ATM, Great Clips hair salon, and a T-Mobile authorized retailer, making it convenient to combine errands with your visit.