Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some praising friendly staff while others report rude and indifferent service.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Food freshness and quality are inconsistent, with reports of stale items and poor preparation.
Cleanliness
The restaurant is generally reported as clean, but some customers noted issues with cleanliness in specific areas.
Speed of Service
Service speed is inconsistent, with some customers experiencing long wait times despite low customer volume.
JQ
Jenn Quiroz
Nov 18, 2025
5.0
pretty nice, calm and collected staff, and quiet environment. better than burger king...🤤🤤🤤
LL
Lola Evette (lovelys)
Nov 17, 2025
2.0
I placed a mobile order to prevent any miscommunication. I ordered a baconator with NO ketchup, and when I got home, my pregnant wife opened the sandwich with ketchup. She's allergic. This Wendy's is always incompetent—a mix up with orders will always be present when I purchase from this location. It's never worth it.
GW
George Wotka
Nov 3, 2025
1.0
This place sucks 4 workers on shift two of them not doing anything. Took 30 minutes to get my food and it sucked.
CL
Camus Lee
Oct 17, 2025
3.0
Wendy’s was okay—nothing great, but not terrible either. The food was decent and came out fairly quickly, though it wasn’t especially fresh or flavorful. The restaurant was reasonably clean, but the service felt a bit rushed and indifferent. Overall, it’s an average experience—good for a quick bite, but nothing memorable.
JA
Jeimy Archaga
Oct 6, 2025
1.0
Its a fast food restaurant so the bar is low but whoever the manager was or shift leader today is the most horrendous person I have ever had to deal with. We asked for sauce for our tenders and nuggest and he was speaking to us soooo loudly that we only get 1 sauce packet… just 1 for both orders and that if we want more we have to pay more… we told him we didnt get any and was asking for the one we ordered initially… again he was soooo loud and unpleasant we left and took out dine in order in our hands and walked out.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's located at 7391 Lee Highway, Falls Church currently open?
Yes, this Wendy's location is currently open and serving customers.
What are the operating hours for the drive-thru at this Wendy's?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available where offered. You can order using the Wendy's app or at order.wendys.com by selecting this location.
What meals does this Wendy's serve?
This Wendy's serves breakfast, lunch, and dinner at this location in Falls Church, VA.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's for questions or feedback?
You can call this location at (703) 560-2561 or reach Customer Care via their website or live chat at wendys.com/contact-us.
Where can I find the menu and nutritional information for this Wendy's?
Menu and nutrition details are available on the Wendy's menu website and mobile app, including allergen information for specific items.
Is there nearby public transportation or landmarks that can help me find this Wendy's?
Nearby landmarks like KiPS Family Gymnastics and Petco can help you locate this Wendy's at 7391 Lee Highway in Falls Church.
What are some other dining options near this Wendy's?
Nearby dining options include Sushi Ohayo 3, Fava Pot (Mediterranean), Subway, Vocelli Pizza, and Dunkin Donuts, offering a variety of cuisines if you're visiting the area.
What nearby services are available if I visit this Wendy's?
Close to Wendy's, you'll find services like C & H Nail Spa, BB&T Bank and ATM, Great Clips hair salon, and a T-Mobile authorized retailer, making it convenient to combine errands with your visit.