Wendy's

3.6
639 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3040 Gate House Plza, Falls Church, VA
22042, United States

Hours

Reviews

3.6
639 reviews
5 stars
234
4 stars
160
3 stars
108
2 stars
34
1 star
103

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported receiving incorrect orders or missing items, leading to frustration.

Food Quality

Numerous reviews mentioned cold, stale, or undercooked food, with some customers experiencing food-related illnesses.

Customer Service

Service was frequently described as rude or unhelpful, with several instances of staff being dismissive or uncooperative.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and restrooms, indicating inconsistency in maintenance.

Speed of Service

Customers experienced long wait times, especially during busy hours, with some orders taking excessively long to prepare.
  • GH
    gerardo hansen
    Nov 14, 2025
    1.0
    The people who work here have an attitude and they lie and say that they only have American cheese. They refuse to actually serve the customers.
  • LP
    Lemar Pazhwak
    Oct 20, 2025
    1.0
    I was up charged and then they didn't even give me the large fries I ordered and did not give me any sauce. Spend more money for nothing
  • JJ
    Jumpin Jack
    Oct 19, 2025
    1.0
    Staying close by for work a few weeks. Went here 3 times during my stay. First time I asked for a plain burger, confirmed they heard me say plain, got back and it wasn’t plain. Second time I went through the drive-thru, ordered a “biggie deal” and they told me they don’t have those. I told her I’m literally reading from their menu in front of me and she “never heard of it”. Third time I asked for sauce, confirmed when she gave me the bag the sauce was there, get back and no sauce. My own fault for trying this location more than once but come on, do better. 👎🏻
  • FG
    Fred Guerr
    Oct 19, 2025
    1.0
    One ranch for $45 dollars worth of food. Come on
  • PK
    Parker Kelley
    Oct 17, 2025
    4.0
    Great good & great service

Frequently Asked Questions About Wendy's

Is Merrifield Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.