Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
648 reviews
5 stars
239
4 stars
160
3 stars
109
2 stars
33
1 star
107
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted issues with food freshness, including cold and soggy fries, and incorrect or missing items in orders.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and dining area.
Inconsistent Experience
While some customers praised the food and service, many others had negative experiences, indicating a lack of consistency in quality.
- AMAvinash Reddy MoraJan 4, 20261.0This was one of the worst experiences I have ever had at a Wendy’s location. The restaurant locked its doors 20 minutes before the posted closing time, which is already unacceptable. To make matters worse, I had already placed and paid for an online order. When I arrived to pick up my order through the drive-thru, I was told they were “out of food.” This explanation makes no sense, especially when the order had already been accepted online. It felt like the staff simply did not want to work and were trying to shut down early rather than serve customers. There was no apology, no accountability, and no effort to resolve the issue. This is extremely unprofessional and reflects poorly on the Wendy’s brand. I am giving 1 star only because I cannot give 0. I would not recommend this location to anyone unless major improvements are made in management and staff responsibility.
- OMOmar MarquezJan 3, 20261.0Ordered online prior to midnight. Store closes at 12:40am. Manager refused to make order. Said they were closed and refused to make the order. Stated from 1200-1230 they are cleaning and not making food. They should change their hours or honor them.
- CHCarl HarrisDec 23, 20251.0Was trying to eat here, only to have the cashier just walk away. No be right back, or just a minute. Never was acknowledged and I just walked out.
- THTeresa HartDec 19, 20253.0The manager was constantly yelling at the other employees so it took away from being to enjoy my lunch and made the environment uncomfortable. I know there has to be someone that communicates with the staff especially while busy but she was just over the top. The employee that took my order was speaking so fast I couldn't understand her so I had to ask her to repeat herself...took longer to process my order instead of what she probably intended by going fast
- MAMike ADec 13, 20251.0I gave this location a bunch of chances, always old soggy fries, old sandwiches that have been sitting around for hours. Amazed you can open a restaurant and not have a clue to train the employees to cook fresh food.
Frequently Asked Questions About Wendy's
Is Merrifield Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Falls Church, VA?
Wendy's drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and from 6:30 AM to 12:30 AM on Friday and Saturday.
Can I order Wendy's for delivery or takeout from this location?
Yes, Wendy's in Falls Church offers delivery and takeout options. You can order through their app or at order.wendys.com.
Does Wendy's at 3040 Gate House Plza serve breakfast items?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuit and classic sandwiches, coffee, and sides.
What forms of payment are accepted at Wendy's in Falls Church?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via Wendy's Customer Care team through live chat or phone at 888-624-8140. For direct contact, call (703) 641-0309 or visit the Contact page on their website.
Where can I find the menu and nutrition information for Wendy's Falls Church?
Menu and nutrition information can be found on Wendy's website or mobile app, including nutrition and allergen details for each menu item.
Are there any nearby places where I can grab coffee before or after visiting Wendy's?
Starbucks is nearby, a convenient coffee shop where you can enjoy beverages before or after your meal at Wendy's.
What nearby medical or health services are close to Wendy's in Falls Church?
Nearby health services include HEARUSA audiologist, Progressive Dental Care, Sonus Center, and Fairfax Convenient Care among others, offering various medical and wellness options.
Are there other dining options close to Wendy's if I want various cuisines?
Yes, nearby dining options include Chevys Fresh Mex for Mexican food and Uno Pizzeria & Grill for pizza and American dishes.
How can nearby points of interest help me plan my visit to Wendy's Falls Church?
You can visit nearby spots like Starbucks for coffee or health centers like Progressive Dental Care before or after your meal at Wendy's, making your trip more convenient and productive.