At Papa Johns Pizza in Falls Church, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Falls Church pizza for any occasion. Call us for pizza delivery in Falls Church or stop by 8126 Arlington Blvd. for carryout to order the best pizza in Falls Church, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported dissatisfaction with the food quality, mentioning bland flavors, incorrect orders, and low-quality ingredients.
Cleanliness
Several reviews pointed out unsanitary conditions, including dirty staff uniforms and improper hygiene practices among employees.
Timeliness
Customers frequently complained about long wait times for orders, both for pickup and delivery, often exceeding the estimated times.
Management Issues
Reviews indicated problems with management, including unprofessional behavior and lack of effective communication with staff and customers.
IJ
Investor Journey
4 days ago
1.0
The quality is disgustingly low...the workers don't wear gloves...they eat from the ingredients they put on your pizza...they touch money and their bodies and then go on to make the pizza with their bare hands...add to that, the employee was rude, as if you were eating at his expense.
MU
Mohammed khaleel Uddin
Oct 30, 2025
1.0
Ordered a large pizza last night and this is what i got - a paper thin layer of cheese only near the center! Totally ruined dinner for us.
EF
Erick fuentes
Oct 16, 2025
1.0
El peor servicio al cliente el cajero es ofensivo se cre superior estoy en la tienda por unas kesadias pero el cajero de tatuajes es muy ofensivo
JC
Jeremy Chandler
Oct 13, 2025
1.0
I've worked in this area and have patronized this location for several years now and in the past it has had okay service and the food has been okay as well. Nothing stellar but decent.
Last night, as I came into town late so there are few food options available that late. I'm staying at the hotel next door so I drive into the Papa John's location before I even go check in. Upon walk up there were 2 employees present then when entering the storefront one walked to the back. The other one standing at the counter was counting money and said nothing. The other came back to the front of the store and said, "You here for pickup"? I said, "No, Im here to place an order" to which he responded, "We're not taking orders right now" and when I repeated what he said back to him. He said, "Yeah, we're too busy".
So I said okay and left. Upon leaving, I took a pic of the door with the GM info and phone number. So I called Horatio.
That's when I understood the store and all the poor reviews.
When I told him about it he said, "I'll talk to them about that". I asked him, "Do you know why they would say that?" To which he replied, "I dont know know cuz I haven't talked to them yet".
I said, "I'm just confused and was wondering if it's a standard practice?" He said, "You said it was 11:30?" I said, "yes". I said, "Well, okay". And when I said goodbye he finally said, "Sorry for your inconvenience" as he hung up. That's it.
The time stamp from my photo of the door after I departed was 11:32pm. Since the conversation, I saw that they don't recieve any orders past 11:40pm. That's completely understandable so they can actually close by midnight.
I get it. You're ready to go home. Maybe no one has walked in or called in several minutes. You're ready to count your drawer and go home.
Papa John's, just close earlier. Close at 11, close at 10pm like Five Guys next door, it's fine.
I never even looked at Five Guys because they have posted hours but if you are supposed to be open and it's someone's last ditch to get something this kind of customer service and management doesn't foster new or continued support of the location. I'm truly bummed.
HJ
H M J
Sep 28, 2025
2.0
Extra large but they made with large size of ingredients. Thickness of crust is soo wide.
What are the delivery hours for Papa Johns Pizza in Falls Church, VA?
Delivery hours are from 10:00 AM to midnight Monday through Thursday and Sunday, and 10:00 AM to 1:00 AM on Friday and Saturday.
Can I order carryout or pickup from Papa Johns Pizza?
Yes, carryout and pickup are available daily from 10:00 AM until 11:40 PM Monday through Thursday and Sunday, and until 12:40 AM on Friday and Saturday.
Where is Papa Johns Pizza located in Falls Church, VA?
Papa Johns Pizza is located at 8126 Arlington Blvd., Falls Church, VA 22042.
What types of food does Papa Johns Pizza offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza offer contactless delivery?
Yes, they provide no-contact delivery service to ensure safety and convenience.
How can I order Papa Johns Pizza online?
You can order online for delivery or carryout through their website or mobile apps available on iOS and Android.
Are there special hours during holidays for Papa Johns Pizza?
On December 24 and 31, hours are 10:00 AM to midnight; the store is closed on December 25. January 1 hours are 10:00 AM to 11:40 PM for takeout and delivery.
What nearby dining options are available around Papa Johns Pizza?
Nearby you can find Five Guys (burger restaurant), Grevey's Restaurant and Bar (American cuisine), Puzukan Tan Korean Grill, Elephant Jumps Thai Restaurant, Jasmine Garden Chinese Restaurant, and Pho Cyclo Vietnamese Restaurant for diverse dining options.
Are there convenient services near Papa Johns Pizza for customers?
Yes, nearby services include CVS Pharmacy for medical supplies, Bank of America ATM for banking, UPS Store for shipping, and LibertyX Bitcoin ATM for financial services.
What nearby shops and amenities can customers visit before or after dining at Papa Johns Pizza?
Customers can visit Yorktowne Plaza Shopping Center for shopping, Starbucks for coffee, and Salon Virage or Differences Hair Designers for beauty services.