McDonald's

3.2
814 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7265 Arlington Blvd, Falls Church, VA
22042, United States

Hours

Reviews

3.2
814 reviews
5 stars
286
4 stars
132
3 stars
89
2 stars
62
1 star
245

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru and counter service.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and poor handling of mobile orders.

Food Quality

Customers expressed dissatisfaction with food quality, citing issues such as stale items, incorrect temperatures, and hygiene concerns.

Speed of Service

While some customers praised the quick service during late hours, others experienced long wait times and slow service.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
  • YY
    yosef yosef
    Nov 16, 2025
    1.0
    Bad customer service. They let me wait more than 30 minutes. For 2 burgers Even they don't apologize for what they did.
  • LP
    Lauren Perez
    Nov 1, 2025
    5.0
    This McDonald’s is always quick at all times!!
  • RG
    Rebecca Gotwalt
    Oct 31, 2025
    5.0
    Fresh and hot - even at 11pm
  • KT
    Katie Truong
    Oct 11, 2025
    1.0
    I had a really unpleasant experience at this location. I ordered a medium hot latte through the drive-thru, but the woman at the window gave me an iced one instead. When I tried to explain the mistake politely, she started raising her voice and being extremely rude. There was no apology, just attitude. It's really disappointing to be treated like that over a simple order. Customer service should never involve yelling, especially when the mistake wasn't mine. I won't be coming back to this location again.
  • BK
    Brandon kevin
    Sep 25, 2025
    4.0
    Long waiting lines.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 7265 Arlington Blvd, Falls Church?

McDonald's at this location is open 24 hours a day, every day of the week.

Does this McDonald's offer delivery services?

Yes, McDonald's provides delivery, same-day delivery, and no-contact delivery services.