Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru and counter service.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and poor handling of mobile orders.
Food Quality
Customers expressed dissatisfaction with food quality, citing issues such as stale items, incorrect temperatures, and hygiene concerns.
Speed of Service
While some customers praised the quick service during late hours, others experienced long wait times and slow service.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
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yosef yosef
Nov 16, 2025
1.0
Bad customer service.
They let me wait more than 30 minutes. For 2 burgers Even they don't apologize for what they did.
LP
Lauren Perez
Nov 1, 2025
5.0
This McDonald’s is always quick at all times!!
RG
Rebecca Gotwalt
Oct 31, 2025
5.0
Fresh and hot - even at 11pm
KT
Katie Truong
Oct 11, 2025
1.0
I had a really unpleasant experience at this location. I ordered a medium hot latte through the drive-thru, but the woman at the window gave me an iced one instead. When I tried to explain the mistake politely, she started raising her voice and being extremely rude. There was no apology, just attitude. It's really disappointing to be treated like that over a simple order.
Customer service should never involve yelling, especially when the mistake wasn't mine. I won't be coming back to this location again.