Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and unresolved complaints.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and restrooms.
Value for Money
Customers expressed dissatisfaction with pricing, feeling that the food was overpriced for the quality received.
Staff Friendliness
While some customers praised friendly staff, many others reported negative interactions, indicating inconsistency in service.
EF
Evert Ferrufino
Dec 30, 2025
1.0
The worst place to order McDelivery. My order was missing 10 nuggets. I tried contacting the store, but they never responded. They have a phone number, but no one answers. You also can't file a complaint through the app, and it's not possible to get a refund.
AM
Ariana Menjivar
Dec 27, 2025
1.0
This is the worst service, I was ordered my foods on drive ,
And I asked for two number nines and I asked for them a combo and the woman was charging me a extra for a other hash brown when I only ask for two combo of stk egg bagel
When we went to pay, I asked her why she was charging me separately for the Hash brown in addition to the two that already came with the combo, and she said, "I have to charge you for everything separately." She was charging me separately for the drink and hash brown and I asked her why, because I had always ordered the combo and had never been charged extra before. The total for just two items was $30! She was so rude, she said, "I've been working here for six years," she insulted me, He made faces at me and was super racist. disrespected me, and then closed the window on me. I couldn't even pay for my order. I didn’t ever get my foods , this is worst service
MM
Maritza Montoya
Dec 17, 2025
5.0
Me encanta el señor gue esta drive tru nose si es Filipino muy hermosa su forma de tratar al cliente muy amable pasa sentadito Dios lo bendiga
PH
Pierre Hall
Dec 14, 2025
1.0
Not only was there a wait to order (it’s after 12am by the way) , but once I finally got my food, I got home and realized that they didn’t even put all of my food in the bag. I’m livid.
LA
Laith Al
Dec 8, 2025
1.0
Service here top notch just this homeless people man I’m in I get and I understand what they’re going through but this McDonald’s has been known for losing customers just because of these homeless people I literally was just about to order something but the homeless person was just right there. I have no problem giving them food But McDonald’s at this location needs to figure something out or they’re gonna start losing customers.