Business Details
About
Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
601 reviews
5 stars
332
4 stars
157
3 stars
52
2 stars
20
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with staff, citing rudeness and lack of assistance, particularly at self-checkout and during online orders.
Product Quality
Several reviews highlighted issues with food quality, including expired items and spoiled produce, leading to customer dissatisfaction.
Store Cleanliness
While some customers praised the cleanliness of the store, others reported unsanitary conditions, particularly in the restrooms.
Self-Checkout Issues
Numerous complaints were made about the self-checkout machines being malfunctioning and causing delays, contributing to a frustrating shopping experience.
Positive Staff Interactions
Despite the negative feedback, some customers noted positive interactions with specific staff members who provided excellent service.
- MTMehdi Ted TadayonJan 4, 20265.0All you need
- OCOpal ChadwickJan 1, 20261.0I asked an employee for help finding an item, but due to a language barrier, she was unable to assist me. She did not understand my English or speak back to me, and no alternative help was offered. Overall, not a great experience. Customer service needs some work.
- BDBrenda DiazNov 23, 20251.0I’m so sorry but I will never visit this store again. The self checkout is a nightmare, it kept pausing to get an employee to assist. Ive used this type of checkout many times and the only one Ive had issues with is the ones at Giant. The worst part is the employee had the worst attitude and every single time I had an issue I had to call her because she wasn’t paying attention (there were only three other customers there) giving me a look, as if I was stealing something. Worst employee ever at the self checkout at approximately 8:00pm tonight. Giant, do better!
- DCDylan CollinsNov 3, 20254.0Beautiful grocery store. Prices are good, service is okay.
- ATAngel TorresNov 3, 20254.0Supermercado con variedad de productos aunque falta un poco más. Personal siempre muy amable.
Frequently Asked Questions About Giant Food
What are the regular operating hours for Giant Food at 1230 W Broad St, Falls Church?
Giant Food is open daily from 6:00 AM to 11:00 PM.
Does Giant Food offer delivery and in-store pickup services?
Yes, Giant Food offers in-store pickup and delivery services, including safe, contactless delivery and curbside pickup.
Where is Giant Food located in Falls Church?
Giant Food is located at 1230 W Broad St, Falls Church, VA 22046, in Falls Plaza.
What special services are available at this Giant Food location?
Services include Flu Vaccination, Peapod, SCAN IT! Mobile, RedBox, UPromise, Western Union, Order It!, Coinstar, PNC Bank, attended pickup, and ecoATM.
What should I know about the holiday hours at Giant Food?
On holidays such as November 27 and December 24, Giant is open shorter hours, from 6:00 AM to 5:00 PM or 7:00 PM depending on the day. Check specific dates for exact times.
How can I place an online order or find coupons for Giant Food?
You can shop online, access coupons and loyalty rewards, and start your order at http://www.giantfood.com or via the Giant Food mobile app.
What nearby dining options can I visit before or after shopping at Giant Food?
Nearby restaurants include Haandi Indian Cuisine, Pizza Hut, Tropical Smoothie Cafe, Plaka Grill, Pie-Tanza, Bolay, Chicken Out Falls Church, and Baguette Republic.
Are there places near Giant Food where I can get coffee or smoothies?
Yes, Starbucks and Tropical Smoothie Cafe are nearby and great options for coffee or smoothies before or after your grocery visit.
Where can I find banking services near Giant Food?
Nearby banking options include PNC Bank, Apple Federal Credit Union - Falls Church Branch, and Truist, making it convenient to handle financial errands alongside your shopping.
Is there a pharmacy service available at this Giant Food location or nearby?
Yes, Giant Food has a pharmacy on-site and there is also a Giant Pharmacy nearby, as well as other pharmacies like CVS Pharmacy in the area.