Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Feedback indicates a significant number of customers experienced rude or unhelpful staff, particularly at self-checkout and customer service areas.
Self-Checkout Issues
Many reviews highlight persistent problems with self-checkout machines, including malfunctions and poor assistance from staff.
Product Quality
Several customers reported issues with food quality, including expired items and unsanitary conditions.
Store Cleanliness
While some customers praised the cleanliness of the store, others reported unsanitary conditions, particularly in restrooms.
Variety and Pricing
Customers appreciated the variety of products available but expressed concerns over pricing and the complexity of deals.
YT
Yesenia Turcios
2 days ago
1.0
Ive been here a few times now only because my daughter has practice at the high school next to Giant. The elderly woman that works the self checkout line is very rude and just does not look happy to be working there there’s been a couple times where the light was blinking for help and she completely ignores it so when you get her attention she has an attitude she’s always there in the evenings between 6:45-8. Like I mention above I’m glad this isn’t my regular close to home Giant because I’d stop going all together.
CL
Chandra Lekha
Feb 22, 2026
4.0
Great deals if you have their loyalty card!
CG
Claudio Gregorio
Feb 2, 2026
4.0
The review summary is true, the self-checkout is horrendous. I try to avoid it when possible but sometimes you can’t. In any case the customer service desk is understanding and quite helpful! I accidentally paid for the last guy’s stuff who just walked away; it took a little bit of explaining but they got it squared away. Convenient location too.
AP
Alejandro Aquino Perez
Jan 18, 2026
4.0
Very good variety of food and household products, ready to eat meals and more. The staff here is helpful
OC
Opal Chadwick
Jan 1, 2026
1.0
I asked an employee for help finding an item, but due to a language barrier, she was unable to assist me. She did not understand my English or speak back to me, and no alternative help was offered. Overall, not a great experience. Customer service needs some work.
What are the regular operating hours for Giant Food at 1230 W Broad St, Falls Church?
Giant Food is open daily from 6:00 AM to 11:00 PM.
Does Giant Food offer delivery and in-store pickup services?
Yes, Giant Food offers in-store pickup and delivery services, including safe, contactless delivery and curbside pickup.
Where is Giant Food located in Falls Church?
Giant Food is located at 1230 W Broad St, Falls Church, VA 22046, in Falls Plaza.
What special services are available at this Giant Food location?
Services include Flu Vaccination, Peapod, SCAN IT! Mobile, RedBox, UPromise, Western Union, Order It!, Coinstar, PNC Bank, attended pickup, and ecoATM.
What should I know about the holiday hours at Giant Food?
On holidays such as November 27 and December 24, Giant is open shorter hours, from 6:00 AM to 5:00 PM or 7:00 PM depending on the day. Check specific dates for exact times.
How can I place an online order or find coupons for Giant Food?
You can shop online, access coupons and loyalty rewards, and start your order at http://www.giantfood.com or via the Giant Food mobile app.
What nearby dining options can I visit before or after shopping at Giant Food?
Nearby restaurants include Haandi Indian Cuisine, Pizza Hut, Tropical Smoothie Cafe, Plaka Grill, Pie-Tanza, Bolay, Chicken Out Falls Church, and Baguette Republic.
Are there places near Giant Food where I can get coffee or smoothies?
Yes, Starbucks and Tropical Smoothie Cafe are nearby and great options for coffee or smoothies before or after your grocery visit.
Where can I find banking services near Giant Food?
Nearby banking options include PNC Bank, Apple Federal Credit Union - Falls Church Branch, and Truist, making it convenient to handle financial errands alongside your shopping.
Is there a pharmacy service available at this Giant Food location or nearby?
Yes, Giant Food has a pharmacy on-site and there is also a Giant Pharmacy nearby, as well as other pharmacies like CVS Pharmacy in the area.
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