Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3541 South Jefferson Street in Falls Church is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries, noting them as delicious and fresh, though some mentioned issues with soggy buns and cold food.
Customer Service
Feedback on customer service was mixed; while many praised friendly and attentive staff, several reviews highlighted rude behavior and poor service experiences.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
There were multiple complaints about incomplete orders and issues with mobile orders, indicating a need for improvement in order accuracy.
Pricing
Many customers felt the prices were high, with some expressing that the quality did not justify the cost.
LM
lee Marie
Oct 31, 2025
4.0
Jumping right in, the fries here are different. They're not like other locations, the text is more crunchy and they give you way less. Neither is a bad thing, but it's not what the brand is known for. You should be able to share a fry bag with 3 to 4 people easy. Only two of us shared. We were nice and full. The flavor was pretty great and the crunch was a good bonus. Again not bad, just not based on the franchises brand. Customer service was amazing. The soda machine had a little glitch but you were still able to choose your drink, you just had to tap the screen a few times. Facility was clean, even the bathrooms which is a huge plus because who wants to eat somewhere with a dirty toilet room.. nobody. All in all we would definitely come back to eat here again.
DC
Dennis Navarro Costa
Oct 10, 2025
5.0
I definitely like Five Guys burgers, and I always ask the same burger, nevertheless this branch prepare the best burgers. For some reason I don't't get the same taste and juicy patties as the other Five Guys restaurants.
The service is always excellent and very attentive.
The manager Raquel is always aware about what customers need, and the rest of the team is always offering help if is needed.
NC
Nabil Chroqui
Sep 14, 2025
5.0
So good and empty
JE
Joseph Eichorn
Jul 2, 2025
1.0
Walked in and within 5 steps into the restaurant, the manager in Spanish (not knowing that we speak Spanish) called us a homophobic slur. And the whole staff looked at us and laughed. Disgusting behavior.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys accept reservations?
No, Five Guys does not accept reservations.
What are the Five Guys hours of operation at 3541 South Jefferson Street in Falls Church?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Can I get delivery from Five Guys at this location?
Yes, delivery is available every day from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/five-guys-baileys-crossroads/menu.
Does Five Guys offer in-store pickup?
Yes, Five Guys offers in-store pickup service.
What payment methods are accepted at this Five Guys?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I customize my burger and milkshake at Five Guys?
Yes, you can customize your burger from over 250,000 ways and choose from more than 1,000 milkshake combinations.
Does Five Guys have gluten-free options?
While buns and some condiments contain gluten, sandwiches can be made without buns using wraps or bowls. Please note there is a risk of cross-contamination. Check their allergen chart for details.
Are there child-friendly amenities at Five Guys?
Yes, Five Guys welcomes children and has a children's menu as well as high chairs available.
What are some nearby restaurants and places I can visit around Five Guys at Bailey's Crossroads?
Nearby you can find Chrome lounge (a cafe and dance club), Hook & Reel Cajun Seafood & Bar, Pho Golden Star (Vietnamese restaurant), Olive Garden, Wingstop, and Dairy Queen among others.
Is there convenient shopping or services close to the Five Guys location?
Yes, nearby places include Leesburg Pike Plaza shopping center, CVS Pharmacy, FedEx Office, and GameStop store for various shopping and service needs.
How can nearby attractions like ReNew Alexandria and US Tae Kwon Do College enhance my visit to Five Guys?
After enjoying a meal at Five Guys, you might visit the historical landmark ReNew Alexandria or attend martial arts classes at US Tae Kwon Do College nearby, making your experience in the area more enjoyable.