Five Guys

4.3
586 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3541 South Jefferson Street in Falls Church is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3541 South Jefferson Street, Falls Church, VA
22041, United States

Hours

Reviews

4.3
586 reviews
5 stars
383
4 stars
114
3 stars
33
2 stars
19
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting them as delicious and fresh, though some mentioned issues with soggy buns and cold food.

Customer Service

Feedback on customer service was mixed; while many praised friendly and attentive staff, several reviews highlighted rude behavior and poor service experiences.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.

Order Accuracy

There were multiple complaints about incomplete orders and issues with mobile orders, indicating a need for improvement in order accuracy.

Pricing

Many customers felt the prices were high, with some expressing that the quality did not justify the cost.
  • LM
    lee Marie
    Oct 31, 2025
    4.0
    Jumping right in, the fries here are different. They're not like other locations, the text is more crunchy and they give you way less. Neither is a bad thing, but it's not what the brand is known for. You should be able to share a fry bag with 3 to 4 people easy. Only two of us shared. We were nice and full. The flavor was pretty great and the crunch was a good bonus. Again not bad, just not based on the franchises brand. Customer service was amazing. The soda machine had a little glitch but you were still able to choose your drink, you just had to tap the screen a few times. Facility was clean, even the bathrooms which is a huge plus because who wants to eat somewhere with a dirty toilet room.. nobody. All in all we would definitely come back to eat here again.
  • DC
    Dennis Navarro Costa
    Oct 10, 2025
    5.0
    I definitely like Five Guys burgers, and I always ask the same burger, nevertheless this branch prepare the best burgers. For some reason I don't't get the same taste and juicy patties as the other Five Guys restaurants. The service is always excellent and very attentive. The manager Raquel is always aware about what customers need, and the rest of the team is always offering help if is needed.
  • NC
    Nabil Chroqui
    Sep 14, 2025
    5.0
    So good and empty
  • JE
    Joseph Eichorn
    Jul 2, 2025
    1.0
    Walked in and within 5 steps into the restaurant, the manager in Spanish (not knowing that we speak Spanish) called us a homophobic slur. And the whole staff looked at us and laughed. Disgusting behavior.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.