Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and dismissive staff.
Food Quality
While some customers enjoyed the food, many criticized the bagels for being cold, stale, or lacking in flavor and ingredients.
Cleanliness
Feedback on cleanliness was mixed; some praised the cleanliness of the location, while others noted dirty tables and a messy dining area.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect sandwiches.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attentiveness.