Dunkin'

2.9
304 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Falls Church, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5701 Columbia Pike, Falls Church, VA
22041, United States

Hours

Reviews

2.9
304 reviews
5 stars
99
4 stars
45
3 stars
17
2 stars
22
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.

Order Accuracy

Many reviews highlighted issues with incorrect orders being served, leading to customer frustration and dissatisfaction.

Cleanliness

Numerous customers noted poor cleanliness standards in the store, including dirty floors and unsanitary conditions.

Customer Service

Feedback indicated consistently poor customer service, with reports of rude staff and lack of attention to customer needs.

Product Quality

Several reviews mentioned dissatisfaction with the quality of food and drinks, including incorrect flavors and poorly prepared items.
  • LZ
    Luis Carlos Rios Zamora
    Oct 23, 2025
    1.0
    2 people were working there… they saw me standing like for 15 minutes and no one took my order… don’t come to this place.
  • RH
    Ra Shell Hunt Her
    Oct 21, 2025
    1.0
    Everytime I go here it’s the same bs. They give you what they want here, not what you pay for. This drink is supposed to be mango and orange. I can’t continue supporting Dunkin at this point I’m just giving them money and what do I get 🤦🏾‍♀️
  • KK
    Kato
    Sep 17, 2025
    1.0
    This place is so nasty, floors, chairs.. everything! Very poor cleaning service here, and the costumer service it's even poorer, they simply don't care about you as the costumer. I just lost my appetite, I'll never return, all Dunkin donuts are just the same.
  • EA
    Elizabeth Araujo
    Sep 17, 2025
    2.0
    A very dirty place, Along with the floor snd tables. Not a clean place to be in and it Even took away My apetite i had for the food
  • AP
    Autumn Perez
    Sep 15, 2025
    1.0
    I literally waited 20 minutes for a melted down, medium iced vanilla coffee. I asked for extra caramel all around the cup and on top of the whip cream. Which they did not listen come on 20 minutes for this look

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Falls Church, VA?

Dunkin' in Falls Church, VA is open daily from 4:30 AM to 10:00 PM on weekdays, and until 11:00 PM on Fridays, Saturdays, and Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.