Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Falls Church, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Product Availability
Many reviews highlighted that the store often runs out of donuts and other items, especially later in the day.
Cleanliness and Staff
While some customers praised the cleanliness and friendly staff, others noted inconsistencies in service quality and professionalism.
Food Quality
Several customers mentioned issues with food quality, including stale donuts and poorly made drinks.
BP
Bill P.
Dec 23, 2025
1.0
Nearly out of donuts at noon, despite being open until 7 pm. This is a repeated problem with this location...the few times I've gone in there, it's been early in the day compared to their business hours and they've nearly out of everything. Honestly, it's ridiculous.
See photo...taken at 12:10 Eastern time.
JV
John Valdivielso
Nov 20, 2025
1.0
Ordering through the app is painful. Wrong orders. Arguments with the employees. Just don't come here.
AA
Austin
Nov 14, 2025
5.0
Food made well. Took 5min, and the store was wiped down and cleaned. Can't complain ¯\_(ツ)_/¯
AS
Aaron Shipman
Nov 9, 2025
2.0
Order ahead or walk in is the same here. They keep everything at the counter so you have to get in line. Sometimes if you just have coffee it’s at the pickup side that is tiny. That aside because truly not a big deal just odd. More FYI.
The donuts are not always the freshest. I know DD is not a fresh store but most places toss them after a period. I have consistently gotten stale hard one from this location. Probably a local manager trying to push them too long. No excuses it hasn’t happened to me at other shops.
It’s a shame too because the location is convenient but the manager can’t seam to figure it out. They are busy due because of a lack of options. But if it works for them then okay. Just wanted to warn you.
The picture is from a batch I picked up at 9am. Hard as rocks. My bad for not checking at the store.
GT
G Tethong
Nov 6, 2025
1.0
I was doing one of my many deliveries around FC on a normal day, however this day I had a particularly unpleasant interaction with this bald supervisor who has the absolute worst attitude and condescending tone one could ever receive. Beware delivery drivers for dash and uber, he will make you jump through hoops to just confirm and then insult you directly if you inform him otherwise. He needs to go back to training because that is NOT how you speak to people or customers. Very Unprofessional.
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