Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
3527 S Jefferson St, Falls Church, VA
22041-3106, United States
Hours
Reviews
4.0
283 reviews
5 stars
160
4 stars
50
3 stars
21
2 stars
12
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude service and poor handling of complaints.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like microwaved items, incorrect orders, and stale food.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty conditions and unsanitary practices by staff.
Hours of Operation
Customers frequently complained about inconsistent hours, with reports of the location closing earlier than advertised.
Menu Variety
Some customers were disappointed by the limited menu options and changes to classic items.
- PZPaul ZolbeDec 16, 20255.0Clean, good menu, and good prices. Excellent customer service.
- GMG MNov 11, 20251.0Doesn't support veterans on veterans day, even though other dairy queens do participate.
- RRregularolddudeNov 9, 20251.0Man how do you NOT take AMEX? (Otherwise very good DQ, used to always love going here. however now I can’t unless I withdraw cash or subscribe to some other card company which is kinda BS.)
- RBRalph BSep 14, 20253.0Very convenient location. Food is alright. Service could be better though.
- DSDustin StamperSep 3, 20255.0Service is always great. I wish they stayed open later, particularly in the summer.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Falls Church, VA?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 9:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, Blizzard® treats, Grillburgers®, chicken strip baskets, shakes, malts, and signature DQ cakes.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location offers booster seats, high chairs, restrooms, and is wheelchair accessible, making it family-friendly and good for kids.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online at their official order site.
Does Dairy Queen Grill & Chill offer any mobile app deals or rewards?
Yes, you can download their app for exclusive deals and access to mobile ordering and rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 3527 S Jefferson St, Falls Church, VA 22041-3106.
What nearby fast food options are available around Dairy Queen Grill & Chill?
Nearby, you can find Subway and Wingstop for additional fast-food and restaurant choices.
Are there any shopping centers close to Dairy Queen Grill & Chill?
Leesburg Pike Plaza, a shopping center and park, is located nearby for additional shopping opportunities.
What nearby services and stores can customers visit near Dairy Queen Grill & Chill?
Customers can visit nearby places like CVS Pharmacy for medical supplies, GameStop for games and toys, and Hair Cuttery for salon services.
How can customers use nearby attractions to plan a visit to Dairy Queen Grill & Chill?
Visitors can combine a meal at Dairy Queen with a visit to the nearby US Tae Kwon Do College for fitness activities or enjoy dessert after shopping at Leesburg Pike Plaza.