Chipotle Bailey's Crossroads is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting poor customer service and lack of attentiveness.
Food Quality
Numerous reviews mentioned issues with food quality, including overly salty dishes, small portions, and instances of finding hair in food.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and inadequate portion sizes, leading to frustration and disappointment.
Cleanliness
Several reviews pointed out unsanitary conditions in the dining area, including dirty tables and trash, which negatively impacted the overall dining experience.
Positive Experiences
Despite the negative feedback, some customers praised the efficiency of service during mobile orders and the quality of food at times, indicating that experiences can vary.
VV
Valerie
6 days ago
5.0
Went to Chipotle because I know my kids will get some veggies with their meals. We found plenty of parking available on a busy Sunday afternoon. My chicken burrito bowl hit the spot. This location has a small dining area but we found a place to sit easily.
MA
Mina Alhashimi
Dec 30, 2025
5.0
I honestly always order from this chipotle because they give a good amount of food and it’s always delicious. The service and the people are so sweet and treat you like family. Whether it’s in person or through mobile order, they do a great job.
CB
Colleen Bucher
Dec 23, 2025
1.0
Wow. Rudeness - in spite of not being very busy, screaming at customers is never acceptable. We go to chipotle about 2-4 times/week, this was by far the worst service experience I’ve ever had.
AV
Ariana Valladares
Dec 7, 2025
1.0
Today I went to Chipotle Today I found a long hair in my food and it was disgusting, oh my god. From what I can see, they don't tie their hair up, but if they do, they have to wear a hat, which is for the kitchen, please. And it's not good that they don't tie their hair back, and the customers don't want that. I admit the place is good, the food is good, but I didn't like that they don't tie up their long hair. They should wear a special hat for the kitchen. I don't like that and in the Plato is a bowl, but it's awful, and they gave me some measly chips even though I was hungry. But I do recommend this place.
DK
Danielle Kase
Nov 23, 2025
5.0
This has been our local chipotle of choice for years. The pickup is so organized and they have it down to a science.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Bailey's Crossroads?
Chipotle Mexican Grill at Bailey's Crossroads is open daily from 10:00 AM to 11:00 PM.
Does Chipotle at Bailey's Crossroads offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in the Falls Church area?
It is located at 3556B S Jefferson St, Fairfax, Falls Church, VA 22041, United States.
How can I order from Chipotle using my mobile device?
You can order through the Chipotle app available on the Apple App Store or via their online ordering website at https://order.chipotle.com/.
What type of food does Chipotle Mexican Grill offer at Bailey's Crossroads?
Chipotle offers customizable Mexican-style menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does Chipotle provide catering services?
Yes, Chipotle Mexican Grill offers catering along with online orders, gift cards, and accepts credit cards.
Is the Chipotle at Bailey's Crossroads LGBTQ-friendly?
Yes, this location welcomes LGBTQ customers.
What nearby restaurants can I visit along with Chipotle Mexican Grill?
Nearby options include Charleys Cheesesteaks and Wings, Quickway Japanese Hibachi, Dave's Hot Chicken, Cicis Pizza, and LongHorn Steakhouse, offering a variety of cuisines around Bailey's Crossroads.
Are there places near Chipotle where I can grab coffee or a quick snack?
Yes, nearby places like Einstein Bros. Bagels and Starbucks offer coffee and snacks, perfect for visiting before or after your meal at Chipotle.
What shopping and entertainment options are close to Chipotle Mexican Grill?
Nearby, you can find stores like Toys "R" US, HomeGoods, DSW Designer Shoe Warehouse, and entertainment like US Taekwondo College - Bailey's Crossroads, making it convenient for multi-purpose visits.