Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Bailey's Crossroads is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
522 reviews
5 stars
211
4 stars
92
3 stars
47
2 stars
30
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling uncomfortable and unwelcome.
Portion Sizes
Several customers complained about small portion sizes, often feeling that they received less food than expected, especially when paying extra.
Food Quality
Many reviews mentioned issues with food quality, including overly salty dishes and unsanitary conditions, such as finding hair in food.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to frustration among customers.
Cleanliness
Customers reported unsanitary conditions in the dining area, with dirty tables and trash issues.
VR
Victor Rodriguez
Feb 16, 2026
4.0
Comes bien y no es muy caro.
CH
Claudia Maria Zavala Herrera
Feb 14, 2026
5.0
El local estaba algo oscuro creo que le faltaba iluminación
MA
Misheekhnaran Altansukh
Jan 13, 2026
1.0
I had a really unpleasant experience at this Chipotle. I ordered the red (hot) salsa with sour cream, but they added the green (medium) salsa instead. When I politely said that wasn’t what I asked for, the employee immediately got annoyed. The cashier and another employee nearby were giving us side-eye, which made it very uncomfortable.
When they remade my order, the portion sizes were noticeably smaller, which felt intentional. This isn’t a one-time issue—every time my boyfriend and I come to this location, the staff is rude and unwelcoming. Customer service here really needs improvement. You can see in the picture the portion is so small even though i paid extra 7$ for portion
VV
Valerie
Jan 7, 2026
5.0
Went to Chipotle because I know my kids will get some veggies with their meals. We found plenty of parking available on a busy Sunday afternoon. My chicken burrito bowl hit the spot. This location has a small dining area but we found a place to sit easily.
MA
Mina Alhashimi
Dec 30, 2025
5.0
I honestly always order from this chipotle because they give a good amount of food and it’s always delicious. The service and the people are so sweet and treat you like family. Whether it’s in person or through mobile order, they do a great job.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Bailey's Crossroads?
Chipotle Mexican Grill at Bailey's Crossroads is open daily from 10:00 AM to 11:00 PM.
Does Chipotle at Bailey's Crossroads offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in the Falls Church area?
It is located at 3556B S Jefferson St, Fairfax, Falls Church, VA 22041, United States.
How can I order from Chipotle using my mobile device?
You can order through the Chipotle app available on the Apple App Store or via their online ordering website at https://order.chipotle.com/.
What type of food does Chipotle Mexican Grill offer at Bailey's Crossroads?
Chipotle offers customizable Mexican-style menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does Chipotle provide catering services?
Yes, Chipotle Mexican Grill offers catering along with online orders, gift cards, and accepts credit cards.
Is the Chipotle at Bailey's Crossroads LGBTQ-friendly?
Yes, this location welcomes LGBTQ customers.
What nearby restaurants can I visit along with Chipotle Mexican Grill?
Nearby options include Charleys Cheesesteaks and Wings, Quickway Japanese Hibachi, Dave's Hot Chicken, Cicis Pizza, and LongHorn Steakhouse, offering a variety of cuisines around Bailey's Crossroads.
Are there places near Chipotle where I can grab coffee or a quick snack?
Yes, nearby places like Einstein Bros. Bagels and Starbucks offer coffee and snacks, perfect for visiting before or after your meal at Chipotle.
What shopping and entertainment options are close to Chipotle Mexican Grill?
Nearby, you can find stores like Toys "R" US, HomeGoods, DSW Designer Shoe Warehouse, and entertainment like US Taekwondo College - Bailey's Crossroads, making it convenient for multi-purpose visits.
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