Business Details
About
Mexican Restaurant
Chipotle Merrifield Town Ctr is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
690 reviews
5 stars
276
4 stars
107
3 stars
61
2 stars
53
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight consistently rude and unprofessional staff, with many customers feeling disrespected and uncomfortable during their visits.
Food Quality
Customers frequently report issues with food quality, including undercooked items, small portion sizes, and missing ingredients.
Cleanliness
The establishment is often described as dirty, with overflowing trash bins and unclean tables, contributing to a negative dining experience.
Order Accuracy
Many customers experienced incorrect orders, missing items, and poor communication regarding their requests.
- JCJonny CashDec 8, 20255.0The food is amazing the atmosphere is good, I just don’t feel like the service has been really good at this location lately, constant messing up my order everytime I go, this short girl with glasses was laughing at me while I was having a serious conversation with Jose the manager, who also forgot to add the chips into my bag after I had to go back to pick up my order while my break was over and I didn’t get time to enjoy my food it’s unfortunate the service and communication here needs to get better
- RORuun OsmanNov 28, 20252.0I had gone to chipotle today 11/28/25 with my little cousin to get food for her and her mom. The workers did not make us feel welcomed as I could tell they were laughing at us and making fun of us in their language. They continued to laugh and stare at us even after we payed. They made us feel uncomfortable and I wish workers had more empathy for others and not making customers feel stupid.
- DLDavid LorenNov 28, 20251.0Staff seems nonchalant, doesn’t smile, especially a Latino manager with a beard is extremely rude and unfriendly, refuses to give your order. Very bad experience at this store. I’d love for the staff to be replaced
- HMHani MimouniNov 26, 20251.0I spend 30$ just for the chicken to be raw, and have missing utensils. When you trying calling it gives you a chat bot, so you can’t even speak to anyone. Unacceptable for the price, just to have inedible food.
- ARArnulfo ReyesNov 15, 20251.0Hands down the worst employee line up. Disrespect and unprofessional. Food tastes like garage. Will never return here!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Merrifield Town Center?
Chipotle Mexican Grill is open daily from 10:00 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Falls Church, VA?
It is located at 8191 Strawberry Ln, Fairfax, Falls Church, VA 22042, inside Merrifield Town Center.
Does Chipotle Merrifield Town Center offer pickup and delivery services?
Yes, this location provides both in-store pickup and delivery services.
Can I order online or through an app for Chipotle at Merrifield Town Center?
Yes, you can order online via https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Is Chipotle Mexican Grill committed to using sustainable and responsible ingredients?
Yes, Chipotle follows its "Food with Integrity" principles by sourcing from farms practicing humane and sustainable farming using only 53 real ingredients without artificial additives.
What types of food can I expect at Chipotle Merrifield Town Center?
They offer customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and classic culinary techniques.
What services and payment methods are available at this Chipotle location?
Services include online orders, catering, gift cards, and delivery. They accept credit cards as payment.
Are there any fitness centers near Chipotle Merrifield Town Center?
Yes, Xsport Fitness and BASH Boxing gyms are nearby, offering convenient options to work out before or after your meal.
Which nearby restaurants can I visit around Merrifield Town Center aside from Chipotle?
Nearby options include Ted's Bulletin (American), Four Sisters (Vietnamese), JINYA Ramen Bar (Japanese), Alta Strada Mosaic (Italian), and Sea Pearl (Seafood).
What local amenities are close to Chipotle in Merrifield Town Center that might be useful for visitors?
Visitors can access services such as Citibank, RushMyPassport in FedEx Office for travel documents, and nearby parks like Strawberry Park for relaxation or activities.