Business Details
About
Mexican Restaurant
Chipotle Merrifield Town Ctr is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
686 reviews
5 stars
276
4 stars
107
3 stars
61
2 stars
52
1 star
190
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Numerous reviews highlighted unprofessional and rude behavior from staff, with customers feeling disrespected and uncomfortable during their visits.
Portion Sizes
Many customers complained about consistently small portion sizes, with reports of bowls being underfilled and inadequate servings of meat.
Cleanliness Issues
Several reviews noted that the establishment was often dirty, with overflowing trash bins and unsanitary conditions in food preparation areas.
Order Accuracy
Customers frequently reported issues with incorrect orders, missing items, and poor handling of mobile orders, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, there were multiple complaints about the quality being inconsistent, with reports of overly salty dishes and undercooked rice.
- ARArnulfo ReyesNov 15, 20251.0Hands down the worst employee line up. Disrespect and unprofessional. Food tastes like garage. Will never return here!
- SASaint Skylar (Amanda)Nov 12, 20251.0Bad customer service. Walked in to pick up a mobile order, lady at the register gave me a attitude for asking for my order, seems like she didn't want to help. She was really rude and dismissive.
- APAndres PinzonNov 8, 20251.0first and foremost, asked for a bowl with chicken they proceeded to give Four pieces of chicken, which was all undercooked and felt like I was chewing on a rubber band The workers seemed like they did not want to be there, which I understand but it just made the whole interaction, even more aggravating. Funny thing is they did not let me get even a little bit of more chicken when I asked.
- JRJosh RobsonOct 18, 20251.0Highly unprofessional staff. There’s better Chipotle’s out there, drive a few miles and go to another one.
- RSRose SOct 16, 20251.0This chipotle used to be great but now they barely give you anything — the portions are so small it’s ridiculous.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Merrifield Town Center?
Chipotle Mexican Grill is open daily from 10:00 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Falls Church, VA?
It is located at 8191 Strawberry Ln, Fairfax, Falls Church, VA 22042, inside Merrifield Town Center.
Does Chipotle Merrifield Town Center offer pickup and delivery services?
Yes, this location provides both in-store pickup and delivery services.
Can I order online or through an app for Chipotle at Merrifield Town Center?
Yes, you can order online via https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Is Chipotle Mexican Grill committed to using sustainable and responsible ingredients?
Yes, Chipotle follows its "Food with Integrity" principles by sourcing from farms practicing humane and sustainable farming using only 53 real ingredients without artificial additives.
What types of food can I expect at Chipotle Merrifield Town Center?
They offer customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and classic culinary techniques.
What services and payment methods are available at this Chipotle location?
Services include online orders, catering, gift cards, and delivery. They accept credit cards as payment.
Are there any fitness centers near Chipotle Merrifield Town Center?
Yes, Xsport Fitness and BASH Boxing gyms are nearby, offering convenient options to work out before or after your meal.
Which nearby restaurants can I visit around Merrifield Town Center aside from Chipotle?
Nearby options include Ted's Bulletin (American), Four Sisters (Vietnamese), JINYA Ramen Bar (Japanese), Alta Strada Mosaic (Italian), and Sea Pearl (Seafood).
What local amenities are close to Chipotle in Merrifield Town Center that might be useful for visitors?
Visitors can access services such as Citibank, RushMyPassport in FedEx Office for travel documents, and nearby parks like Strawberry Park for relaxation or activities.