Pizza Hut

Reviews

• FK

  Frank Kregloe

  Feb 20, 2026
  5.0
  They're fast and the food is always great.
• MS

  Markeece Saunders

  Feb 14, 2026
  1.0
  To the General Manager, I am writing to report a very frustrating experience with the Fairlawn, Virginia Pizza Hut location. I received a pizza that was not cut at all. I had to cut the entire pizza myself at home, which should never happen with a basic order. When I tried to call the Fairlawn store to report the issue, my call first went to a call center, which then transferred me to the store. After explaining the situation to the employee at the store, I was hung up on without any attempt to apologize or resolve the problem. This was not just about an uncut pizza. It was the lack of customer service and the way the situation was handled that was most disappointing. I expect better from a well known brand like Pizza Hut. I would appreciate a response from management and a proper resolution to this issue. Sincerely, A disappointed customer
• AA

  Aiden

  Jan 21, 2026
  1.0
  Ordered the online delivery deal of 2 large pizzas, cheese sticks and even paid an extra dollar for it to be cheese sticks instead of bread sticks. I delivered through the app. Why go through DoorDash? Don’t ask me. (Our DoorDash driver was great!) though, they used to have their own delivery system which would reassure you’d get what you’d pay for. Also paid $47 after the total only came to $38. Isn’t that stealing? I called the store shortly after and was told they’d get the manager and sat on a ridiculously annoying hold. Seems like Pizza Hut is going down hardcore. Don’t recommend eating or ordering here again. Not to mention, it tasted pretty MID. Rather get 7/11 pizza for cheaper. DO BETTER
• DI

  David Lang II

  Jan 11, 2026
  5.0
  Everyone on the roster needs a 5$ raise outstanding customer service and delicious food 11/10 will recommend
• DH

  Dillon Hurt

  Jan 5, 2026
  5.0
  Excellent service on Christmas Eve. They were busy but provided excellent food and service.

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