McDonald's

3.4
1345 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7484 Lee Hwy, Fairlawn, VA
24141, United States

Hours

Reviews

3.4
1,345 reviews
5 stars
431
4 stars
310
3 stars
246
2 stars
124
1 star
234

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, indicating a significant problem with service quality.

Food Quality

Many reviews mentioned cold or poorly prepared food, including cold fries and incorrect items, leading to dissatisfaction with the food quality.

Management Concerns

Several customers expressed frustration with management's handling of issues, including rude behavior and lack of support for staff and customers.

Cleanliness

There were complaints about the cleanliness of the restaurant, including dirty bathrooms and unpleasant odors.
  • MD
    Mary Dudley
    Jan 6, 2026
    2.0
    Ordered and didn't get the chocolate milk nor was there any straws or napkins. You would think paying 45 bucks for food they would get it right. I used Door Dash for the first time. It wasn't the drivers fault. This McDonald's is getting really bad.
  • SC
    Sara Court
    Jan 2, 2026
    1.0
    Really need workers paying attention to the front. Customers are always having to stand and wait way longer than they should to be noticed. Ive witnessed this alot recently. The girl workers will stand and talk and not even think to check if someone is waiting up front. Ridiculous That should be one of the main priorities, the customer service!!
  • CT
    Courtney Turpin
    Jan 1, 2026
    1.0
    Overall terrible service from management Maribel Chacon did terrible job. I was trying to use my mobile coupon on a biscuit bacon egg and cheese around 4.50 to make it 2.50 and was ended up being charged 2.50 for a 2.29 sausage biscuit that was buy one for 2.29 get 1 for a dollar was over charged on sausage biscuit and what I was trying to use promo on and explained that to the manager after she told me how to get the bacon egg and cheese for the promo she refused to help me or refund me. I ended up paying an additional 6 dollars which I could’ve saved and the manager was rude once again her name was Maribel and on top of it all did not provide me with a good customer service experience and just refund me or just give me something to substitute the price and she was very rude and refusing to help this happened on jan1,2026 terrible way to start the year if you ask me. Would give 0 stars if I could.
  • DD
    Derp games & Vlogs (Derpy)
    Dec 27, 2025
    1.0
    Letting your staff bully other staff is uncalled for who ever jarrel or however you spell his name idc was a rude and the managers need to do something about it and stop being useless
  • AR
    August Rentch
    Dec 5, 2025
    1.0
    I am begging you guys BEGGING YOU GUYSSSSS PLEAAAAAAAASE STOP PUTTING CHEESE ON MY HAMBURGERS I ORDERED A HAMBURGER FOR A REASON AND YOU PUT TWO PIECES OF CHEESE ON IT??? Are yall blind???? I wouldn't order from here if I didn't have to because I have literally never gotten a correct HAM. HAM. HAM. HAMBURGER. HAMBURGER. NO CHEESE. HAMBURGER DOES NOT COME WITH CHEESE PLEASE YOU GUYS

Frequently Asked Questions About McDonald's

What are the McDonald's store hours at 7484 Lee Hwy, Fairlawn, VA?

McDonald's at 7484 Lee Hwy is open from 5:00 AM to 12:00 AM Monday through Saturday, and from 6:00 AM to 12:00 AM on Sunday.

When is the drive-thru available at this McDonald's location?

The drive-thru is open from 5:00 AM to 12:00 AM Monday through Saturday, and from 6:00 AM to 12:00 AM on Sunday.