Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff and poor service, with many experiencing wrong orders and long wait times.
Food Quality
The food quality was often criticized, with complaints about cold, stale, or incorrect items, and some customers noted issues with cleanliness.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the dining area and bathrooms.
Customer Experience
While some customers had positive experiences with specific staff members, the overall sentiment indicated a decline in customer service and satisfaction.
Value for Money
Many customers felt that the prices were too high for the quality of food and service received.
KB
Kimberly Branch
Nov 11, 2025
5.0
This isn't a McDonald's.. its FIDDLERS IN HILLSVILLE, VA
RG
Ronald Goubeaux
Nov 6, 2025
5.0
App worked well
KF
Kadence Fernatt
Oct 8, 2025
1.0
This is the rudest McDonald’s I have ever been to. I sat here and waited in the curbside for an hour and never got my food.
CA
coleman austin
Sep 20, 2025
2.0
What happened to fast food being fast? Especially from a giant like Mcdoanlds. The quality is down and the time is up.