Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and inattentive staff, with many experiences of incorrect orders and poor customer service.
Food Quality
Food quality was inconsistent, with reports of cold items, expired ingredients, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and issues with food safety.
Speed of Service
While some customers praised quick service, many others experienced long wait times and slow order fulfillment.
Customer Experience
Overall, customer experiences varied widely, with some praising friendly staff and others expressing frustration over poor service.
PH
Pamela Hall
Nov 11, 2025
1.0
Mohammed was very rude to me as a US veteran. He argued with about a 50 cents sauce. I had to show my license and DD 214 that I was a veteran. He so disrespectful. I will never come to this Wendy’s again! Mohammed needs to be Ford’s ASAP!
CW
Chris Whitaker
Oct 27, 2025
3.0
It's fast food.
CC
CAM2CLIPS
Oct 12, 2025
1.0
ZERO STARS, Food was Disgusting, Go to McDonald's Honestly
AW
Alex Wilson
Oct 5, 2025
1.0
Brenda is not capable of correctly reading or taking orders. She was informed many times with my verbal order and then instead of just getting me the correct sandwich she lied about saying they are closing right now she said they closed at 12 but this location is open until 1am. We had a mobile order to pick up as well and when we got home we discovered that instead of the Dave's double stack it was a Dave's single. I called to let them know they messed up that order as well and they insisted no that it was right and hung up on me. Multiple times when Brenda asked me what I actually wanted I would begin to try to revive the order and she would then interupt and say nooooo that's not what you order. So did she want to hear the order again? Or just argue? It was even at the speaker when we wanted to order she briefly acknowledged us but then went ghost silent for long periods of time not even acknowledging the order. She failed to repeat the order to us and then said just come to the window. She was looking for an argument not interested in taking any food orders at all.
TT
Tbelll
Aug 31, 2025
5.0
They gave me a lot of sauce because i didn’t want to pay an extra .50 cents or whatever for the sauced nuggies. That was really nice and cool. Also they have the soda machine that lets you get crazy with the flavors and i appreciate those little machines
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fairfax, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fairfax, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (703) 543-6899.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Braddock Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Fairfax, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's on Braddock Road?
The drive-through is open daily from 6:30 AM to 2:00 AM.
Does the Braddock Road Wendy's location offer breakfast options?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is delivery available for Wendy's near me?
Delivery is available where offered; check availability by entering your address in the Wendy's app or at order.wendys.com.
What payment methods are accepted at Wendy's on Braddock Road?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I place an order online or via an app for Wendy's food?
Yes, you can order online through order.wendys.com or via the Wendy's app available on the App Store.
How can I contact the Wendy's at 10695a Braddock Road for questions or feedback?
You can call (703) 543-6899, use the Live Chat on the Wendy's contact page, or call 888-624-8140 for customer care.
Are there other fast food restaurants near Wendy's on Braddock Road?
Yes, nearby fast food places include McDonald's and Taco Bamba, offering alternative dining options close by.
What other food and drink options are available near Wendy's on Braddock Road?
Nearby you can find Tropical Smoothie Cafe for smoothies and Saxbys Coffee Fairfax for coffee and café options.
Are there convenient services near Wendy's on Braddock Road for banking or shipping?
Yes, United Bank and M&T Bank offer banking nearby, and FedEx Office provides print and shipping services close to Wendy's.
Does Wendy's on Braddock Road have dine-in and drive-thru options?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery services where available.