Wendy's

3.6
484 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10695a Braddock Road, Fairfax, VA
22030, United States

Hours

Reviews

3.6
484 reviews
5 stars
176
4 stars
122
3 stars
70
2 stars
36
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and inattentive staff, with many experiences of incorrect orders and poor customer service.

Food Quality

Food quality was inconsistent, with reports of cold items, expired ingredients, and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and issues with food safety.

Speed of Service

While some customers praised quick service, many others experienced long wait times and slow order fulfillment.

Customer Experience

Overall, customer experiences varied widely, with some praising friendly staff and others expressing frustration over poor service.
  • PH
    Pamela Hall
    Nov 11, 2025
    1.0
    Mohammed was very rude to me as a US veteran. He argued with about a 50 cents sauce. I had to show my license and DD 214 that I was a veteran. He so disrespectful. I will never come to this Wendy’s again! Mohammed needs to be Ford’s ASAP!
  • CW
    Chris Whitaker
    Oct 27, 2025
    3.0
    It's fast food.
  • CC
    CAM2CLIPS
    Oct 12, 2025
    1.0
    ZERO STARS, Food was Disgusting, Go to McDonald's Honestly
  • AW
    Alex Wilson
    Oct 5, 2025
    1.0
    Brenda is not capable of correctly reading or taking orders. She was informed many times with my verbal order and then instead of just getting me the correct sandwich she lied about saying they are closing right now she said they closed at 12 but this location is open until 1am. We had a mobile order to pick up as well and when we got home we discovered that instead of the Dave's double stack it was a Dave's single. I called to let them know they messed up that order as well and they insisted no that it was right and hung up on me. Multiple times when Brenda asked me what I actually wanted I would begin to try to revive the order and she would then interupt and say nooooo that's not what you order. So did she want to hear the order again? Or just argue? It was even at the speaker when we wanted to order she briefly acknowledged us but then went ghost silent for long periods of time not even acknowledging the order. She failed to repeat the order to us and then said just come to the window. She was looking for an argument not interested in taking any food orders at all.
  • TT
    Tbelll
    Aug 31, 2025
    5.0
    They gave me a lot of sauce because i didn’t want to pay an extra .50 cents or whatever for the sauced nuggies. That was really nice and cool. Also they have the soda machine that lets you get crazy with the flavors and i appreciate those little machines

Frequently Asked Questions About Wendy's

Is Braddock Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.