Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
622 reviews
5 stars
236
4 stars
149
3 stars
85
2 stars
45
1 star
107
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent mistakes with their orders, including wrong items and missing components.
Customer Service
Service quality varied significantly, with numerous complaints about rude staff and poor customer interactions.
Food Quality
Several reviews mentioned issues with food freshness and quality, including cold or old items and undercooked food.
Speed of Service
While some customers praised quick service, others experienced long wait times and slow order fulfillment.
Pricing Concerns
Customers expressed dissatisfaction with rising prices relative to portion sizes and food quality.
- TLTom LegrandNov 17, 20254.0Fast food joints needs to start wiping tables again.
- SSSophie SartainOct 22, 20251.0Got my drink wrong, and gave me sweet tea instead of unsweetened tea. Went back to the window to get the right drink, and the guy just kept giving me sweet tea?? He even gave me a sample to try and I confirmed yet again, it was sweetened. He then tried to say they only had one type? I've never experienced this before, and it was frustrating to say the least.
- AGAshley GarciaOct 9, 20251.0This food was so could and chicken was old
- JCJeremiah ClevelandOct 4, 20251.0Drive thru has gotten my order wrong a lot, to the point where I don’t wanna even go here anymore
- DDDCAUTOMARTOct 2, 20251.0Zero stars, Food is horrible, go to university mall Wendy's.
Frequently Asked Questions About Wendy's
Is Jermantown Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fairfax, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fairfax, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (703) 385-3344.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Jermantown Wendy’s serve breakfast?
Yes, this Wendy’s location in Fairfax, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 4000 Jermantown Rd?
The drive-thru is open Monday through Thursday and Sunday from 6:30 AM to 2:00 AM, and on Friday and Saturday from 6:30 AM to 3:00 AM.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 4000 Jermantown Rd serves breakfast with a variety of combos, sandwiches, coffee, and sides available.
How can I order food from Wendy's online or via app?
You can order food through the Wendy's mobile app or at order.wendys.com by selecting the location and placing your order for takeout or delivery.
What payment methods are accepted at Wendy's on Jermantown Rd?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available at this Wendy's location?
Yes, delivery is available where offered. Check availability by entering your delivery address on the Wendy's app or order.wendys.com.
How can I contact Wendy's at 4000 Jermantown Rd for feedback or questions?
You can call the restaurant directly at (703) 385-3344, or reach Wendy's Customer Care via their Contact page or customer satisfaction survey online.
Are there other places near Wendy's where I can get gas or car service?
Yes, nearby you can find Jermantown Shell and Shell gas stations, and Quick Lane at Ted Britt Ford for automotive services.
What nearby dining options are available around Wendy's?
Nearby dining options include Buffalo Wild Wings for American chicken and bar service, McDonald's for fast food, and several ethnic restaurants like Neisha Thai and Taza Falafel.
Are there any hotels or event spaces close to Wendy's on Jermantown Rd?
Yes, the Courtyard by Marriott Fairfax Fair Oaks is nearby, offering hotel accommodations and event spaces.
Does this Wendy's location offer dine-in, takeout, and drive-thru services?
Yes, this location offers dine-in seating, takeout, drive-thru service, and delivery where available.