Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.
Food Quality
There were numerous complaints about food quality, including undercooked items, stale food, and inconsistent preparation.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the dining area and restrooms.
Value for Money
Many customers felt that prices were too high for the quality and quantity of food received.
Speed of Service
While some customers praised fast service, others experienced long wait times and slow order fulfillment.
CR
Christine Richardson
Jan 4, 2026
5.0
Nice little place. Average fast food. Nothing special. The best thing was freshly made food. Order came out quickly. No waiting for tables as there were only a few other customers in the store. Everything was clean.
DV
Dante Villagomez
Dec 10, 2025
4.0
Guy talking order was a bit grumpy. My simple "hello, how ya doing" seemed to irk him.
AA
Ali Alenezi
Dec 4, 2025
5.0
I like this restaurant Because the meat in is natural and not processed.
JJ
Joey Johnson
Nov 18, 2025
1.0
Bad
TL
Tom Legrand
Nov 17, 2025
4.0
Fast food joints needs to start wiping tables again.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 4000 Jermantown Rd?
The drive-thru is open Monday through Thursday and Sunday from 6:30 AM to 2:00 AM, and on Friday and Saturday from 6:30 AM to 3:00 AM.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 4000 Jermantown Rd serves breakfast with a variety of combos, sandwiches, coffee, and sides available.
How can I order food from Wendy's online or via app?
You can order food through the Wendy's mobile app or at order.wendys.com by selecting the location and placing your order for takeout or delivery.
What payment methods are accepted at Wendy's on Jermantown Rd?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available at this Wendy's location?
Yes, delivery is available where offered. Check availability by entering your delivery address on the Wendy's app or order.wendys.com.
How can I contact Wendy's at 4000 Jermantown Rd for feedback or questions?
You can call the restaurant directly at (703) 385-3344, or reach Wendy's Customer Care via their Contact page or customer satisfaction survey online.
Are there other places near Wendy's where I can get gas or car service?
Yes, nearby you can find Jermantown Shell and Shell gas stations, and Quick Lane at Ted Britt Ford for automotive services.
What nearby dining options are available around Wendy's?
Nearby dining options include Buffalo Wild Wings for American chicken and bar service, McDonald's for fast food, and several ethnic restaurants like Neisha Thai and Taza Falafel.
Are there any hotels or event spaces close to Wendy's on Jermantown Rd?
Yes, the Courtyard by Marriott Fairfax Fair Oaks is nearby, offering hotel accommodations and event spaces.
Does this Wendy's location offer dine-in, takeout, and drive-thru services?
Yes, this location offers dine-in seating, takeout, drive-thru service, and delivery where available.