At Wendy’s in Fairfax, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Fairfax, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers reported mixed experiences with food quality, noting that while some items were fresh and hot, others were served cold or incorrect.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of attention to customer requests.
Cleanliness
Several customers mentioned cleanliness issues, particularly in the dining area and bathrooms, with some describing unpleasant odors.
Staff Attitude
Feedback indicated a lack of professionalism among some employees, with reports of rude behavior and dismissive attitudes towards customers.
Order Accuracy
Many customers experienced problems with order accuracy, receiving incorrect items or missing components from their orders.
LD
Lynn Doral
Nov 6, 2025
1.0
Now there's a charge of $0.50 per sauce....SMH.
TP
Teje Pondexter
Oct 18, 2025
3.0
The food was good. They made the tenders fresh so they were hot but the rest of the food was just warm. The soda machine and condiment were sticky and dirty
AW
Alex Wilson
Oct 5, 2025
1.0
Brenda would not listen to my order, refused to remake the sandwich and messed up my friends online order. They then lied about when they close. Each time I tried to tell them my order again they just talked over me and said I didn't say that before. They failed to read the order back and rushed me to the second window where I then checked my order and discovered it was wrong. That employee is the problem. There are other staff that have run the drive thru past midnight and had no issue with listening to my order and accurately making it. I have even placed the same order on the app in the past and the other staff have gotten the order right. Each time it is Brenda they do not listen or attempt to get the order correct. They then argue and role their eyes.
TS
Tom Snow
Oct 4, 2025
3.0
Smaller portions of food. It was ok. Baconator has shrink significantly. They did not get our order completely right but made up for it.
LF
Leon Flores
Oct 2, 2025
1.0
I follow a carnivore way of eating. I ordered 6 beef patties and they didn't want to sell it to me. I told them other Wendy's have sold it to me. He said, "go over there". One guy said that if they sell it like that they won't make enough money. Another suggested I buy the Burger to get the Patties. Why would I pay for something I'm not going to eat? They finally sold it to me but told me next time they won't. This Wendy's managers are really something!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fairfax, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fairfax, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (703) 764-3104.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Fairfax City Wendy’s serve breakfast?
Yes, this Wendy’s location in Fairfax, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Fairfax, VA?
The drive-through at Wendy's in Fairfax is open daily from 6:30 AM to 1:00 AM.
Does this Wendy’s location in Fairfax serve breakfast?
Yes, Wendy’s Fairfax serves breakfast including breakfast combos, croissant sandwiches, biscuits, and coffee.
Can I order Wendy’s food online or through an app?
Yes, you can order through the Wendy’s mobile app or at order.wendys.com using the app or website links.
What payment options are accepted at Wendy's Fairfax?
Wendy’s Fairfax accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy’s Fairfax location currently hiring?
To check current hiring status, visit Wendy’s Careers page and search for jobs in Fairfax, VA.
How can I provide feedback or contact Wendy’s Fairfax?
You can contact Customer Care via the Wendy’s Contact page or call (703) 764-3104 for the Fairfax location.
What are some nearby places of interest to Wendy's Fairfax?
Nearby places include Fair City Mall for shopping, China Star for Chinese cuisine, and Romp n’ Roll Fairfax gym for family activities.
Can I visit other restaurants near Wendy's Fairfax?
Yes, nearby restaurants include Potbelly Sandwich Shop, Dave’s Hot Chicken, and Trung Qui Le Vietnamese restaurant.
Are there convenient services near Wendy’s for printing or shipping needs?
Yes, FedEx Office Print & Ship Center is nearby for printing, shipping, and passport services.
What shopping options are located close to Wendy’s Fairfax?
Nearby shopping options include Fair City Mall, dressbarn clothing store, and Bed Bath & Beyond for home goods.